UiPath’s Healing Agent: Ensuring Reliability with UI Automation

In today’s fast-paced digital world, businesses rely on automation to streamline operations and enhance efficiency. However, external websites and platforms evolve constantly, introducing layout changes, new elements, and security updates. These modifications often break existing automations, requiring manual intervention from operations teams to analyze and fix issues. This is where Automation Healing comes into play.

The Cost of Downtime in Automation - approach before Automation Healing

When an automation fails due to a change in an external website, organizations typically follow a reactive approach:

• The operations team detects the failure (which may take hours or days).

• They analyze logs and screenshots to understand what went wrong.

• Developers modify the automation to adapt to the new site structure.

• The updated automation is tested and redeployed.

This process not only consumes valuable resources but also leads to delays in business operations.

Key Benefits of Automation Healing

• Reduced Downtime: Ensures business processes continue running despite external system changes.

• Lower Maintenance Effort: Minimizes the need for manual script updates.

• Improved Efficiency: Enhances automation resilience, allowing IT teams to focus on strategic tasks.

• Better User Experience: Provides smoother, uninterrupted workflows.

How Automation Healing Works

The Healing Agent is a feature designed specifically for UiPath’s Modern UI Automation activities. It automatically adapts to dynamic UI environments by recognizing and resolving issues in real-time.

Automation Healing introduces self-repairing capabilities, allowing bots to adapt dynamically to changes. Here’s how it enhances resilience:

1. Real-time Element Identification: The automation continuously tracks multiple attributes (e.g., labels, relative positioning, patterns) to detect and adjust to UI changes.

2. AI-Powered Decision Making: Machine learning algorithms predict the most likely replacement for missing or altered elements.

3. Fallback Mechanisms: If primary selectors fail, alternative logic ensures continuity without immediate human intervention.

4. Logging & Monitoring: Automation Healing provides detailed reports on recovered failures, helping teams refine automation for long-term reliability.

Example : Handling an error in a Click Action with Automation Healing

Consider a scenario where an automation script clicks on a login button on a website.

If the website is updated and the button's attributes change, the automation will fail with a technical exception.

Here’s how Automation Healing mitigates the issue:

Step 1 : Launch of the process

When the process is launched manually or scheduled though the Orchestrator, you can choose if you want to use this functionnality and also if you want the self-healing option activated

Step 2 : Error detection

In a new tab of one execution/job, you have the details of what has been done / found : the automation identifies that the targeted button is missing or has changed attributes.

Some screenshots are also taken :

A notification email is sent :

Step 3 : Healing analyse

The system analyzes alternative identifiers, such as nearby elements, text patterns, or hierarchical structures, to find the correct button.

You can download a debug file and export it to the Studio:

And got help to investigate

Step 4 : Self-Healing : automatic adjustment

If the option is activated on the execution, UiPath updates the selector dynamically and retries the click action.

You can see the result on the logs with the different retries :

And also, on automation healing tab, with the information of a selector "healed"

Step 5 : Successful Execution

The automation proceeds without manual intervention, ensuring business continuity.

Enhance Automation Stability and Efficiency with UiPath Healing Agent

The UiPath Healing Agent is transforming UI automation with its self-healing capabilities, significantly reducing downtime, minimizing maintenance efforts for exploitation team, and ensuring scalability. By proactively addressing dynamic UI challenges, it enables businesses to concentrate on innovation and growth rather than upkeep. While currently focused on UI-based automation, its advanced capabilities make it a vital asset in modern automation strategies.

For organizations aiming to boost automation reliability and efficiency, the Healing Agent provides a powerful solution to tackle evolving UI complexities. As a trusted platinum UiPath partner, Accelirate ensures a seamless self-healing bot deployment, maximizing the technology’s full potential.

Get in touch with me if you need more information and want to go deeper on this new functionality.