Bring out the bubbly! 🎊 We’re super stoked to announce our win at The Card & Payments Awards last night, bringing home ‘Best application of AI in Financial Services’. Being a digital-first bank means we must always have an eye on the future when it comes to Making Our Customers Happier About Money. This is an incredible achievement and is thanks to the launch our very own joke-telling and conversational virtual assistant, Redi 🤖, in partnership with IBM. Redi is there 24/7 to help our credit card customers in the Virgin Money credit card app and is also equipped with some very-Virgin wit. A massive shout out to our stellar colleagues who made this happen ❤️ “It’s absolutely fantastic to win the Best Application of AI in Financial Services award. Our customers tell us how much they enjoy interacting with Redi in the Credit Card app, and to receive industry recognition of our hard work to create delightfully surprising experiences for our customers is the cherry on top. Our partnership with IBM has helped us to get the most out of the suite of Microsoft Co-pilot products and find the balance between innovation and control.” - Adam Paice (prev. Gwatkin), Head of Digital Proposition #VirginMoney #DigitalBanking #AIChatBot #AI #AwardWinning
Parabéns pelo prêmio, é a constatação do trabalho louvável desempenhado.
Well done guys
Fantastic to see this Adam Paice (prev. Gwatkin) Sebastian Weir. Hope you are both well
As a company…..well deserved NOT 😂
Congrats team! Super proud to see the power of our AI portfolio in action!
Brilliant work Sebastian Weir, Adam Paice (prev. Gwatkin)Gary McLellan Julie Clapperton and all of the team involved... fantastic!
Congratulation everyone, great achievement.
Well done Adam Paice (prev. Gwatkin) and team!
Chief Purpose and Vision Officer at Virgin
11moCongratulations!