CEOs, your impact and influence as a cultural architect trickle down into even the smallest interactions. That means you shape the very bedrock of psychological safety within your organization. Why? There’s a power dynamic in every room. As the leader, you are first among equals, yet your mere presence dictates the power dynamic. Positional power is consolidated in your hands. What you say and do can draw people out or make them recoil with anxiety and fear. Take the opportunity to deliberately design that dynamic. If you induce fear, seek admiration, or allow hierarchy to outrank truth, you abdicate your role. But if you nurture psychological safety to unleash the room, you magnify your role and scale your influence and impact. How do you do it? I have 10 suggestions: 1. Assign someone else to conduct the meeting. Visibly redistribute power by leveling yourself down to be more of a player-coach. 2. Don’t sit at the head of the table. In many physical settings, seating reflects the hierarchy, but you can disrupt those rituals. 3. Create warmth and informality. Create an atmosphere of psychological safety to convey warmth and encourage collaboration. 4. Model acts of vulnerability. You have a first-mover obligation to model acts of vulnerability to give others permission to do the same. 5. Stimulate inquiry before advocacy. If you move from asking questions to advocating your position too soon, it softly censors your team and signals the end of the discussion. 6. Reward challenges to the status quo. If you encourage them, your team can help you see your blind spots and tell you when you’re missing. 7. Push back with humor and enthusiasm. Humor and enthusiasm inject excitement into the process and encourage rigorous debate. 8. Buffer strong personalities. Your job is to create a shame- and embarrassment-free environment. 9. Listen and pause. When you do this in the presence of other members of your organization, you send a clear message that the individual matters. 10. Give highly targeted praise and recognition. Don’t withhold or be stingy with it. I'm curious, what would you add to the list? How are your leaders intentionally creating psychological safety in their interactions with others? #psychologicalsafety #4stages #leadershipdevelopment
11. If you have an organization of any size at all, recognize that your ELTs and management level may NOT be carrying forward your emotionally intelligent approach. Watch, learn and listen. It’s not their fault. They likely need your help.
I would add speak last to avoid the halo effect.
Love this
These 10 tips from Dr Clark are relevant for any leader of people. Worth saving for reference!
When you experience a CEO who leads this way, Timothy R. Clark, it is such a powerful thing and creates a special culture. I would add to the list: Wait until others have shared their thoughts and opinions about a topic before you share yours to allow everyone to be honest and open and avoid / minimize bias because of what the leader's perspective is.
Love this!
Q: I'm curious, what would you add to the list? A: Build time into the agenda for collaboration. And make it dynamic, not just a block of time at the end. Here's my experience: The leader of one organizational unit gives a report, and then presents a specific challenge they're facing. The leader of another organization replies with something like, "Yeah...I noticed that in my organization, too. I was thinking..." and then a third leader joins with, "Hey, I have X resource available. Would that help?" The creativity explodes! I understand that you can't take the whole agenda to address one organization's problem, but you can build in enough time between reports to get collaboration started, and then they can operationalize it together later. I've found that when I structure time like that, the collaborative solutions are always, ALWAYS, better than I would have suggested.
Thanks for sharing. Good to see if the data is available on what is the %age of CEO who are doing it? It will be also interesting to see the data on the %age of CEO's who feel safe in the meetings?
Thanks Timothy R. Clark
Sales Area Manager presso Cellulose Converting Solutions
1yHow true!!!