Workplace Incivility Affects Mental Health, Productivity

View profile for Johnny C. Taylor, Jr., SHRM-SCP
Johnny C. Taylor, Jr., SHRM-SCP Johnny C. Taylor, Jr., SHRM-SCP is an Influencer

President & CEO, SHRM, F500 Board Director

Work is taking a toll on employees' health. I'm not referring to the workload here. It's the workplace culture. The SHRM data is clear: 94% of workers say civility is essential to their mental health. So when incivility shows up, the mental and emotional impact is immediate and measurable. Here’s what's happening: 🚨 50% feel stressed. 🚨 37% feel burned out.. 🚨 28% struggle to concentrate. This is a crisis for employees and employers. Because when mental health suffers, performance, retention, and productivity suffer too. In Q2 2025, U.S. organizations lost an estimated $2 billion a day in productivity and absenteeism due to incivility. Each uncivil act costs workers an average of 37 minutes in lost focus. And when employees feel unsupported by their manager after an incident, they’re nearly 48% more likely to be looking for another job compared to those who receive strong support. So let's stop tiptoeing. If you manage people, you shape culture. If you lead a team, you set the tone. Civility is about creating the conditions where people can think, contribute, and stay well. This is NOT optional. This is the job. #SHRM #WorkplaceCulture #MentalHealth #Leadership #CivilityAtWork

Denley McIntosh, MTS

Coaching Others to Make a Life Rather than a Just Living || Sharing Wisdom in a Scroll || Keynote Speaker & Author || Award-winning Culture Changer & Leader || Middle-Brained Professional & Loving Dad

1mo

Happy Friday Johnny. I appreciate this post. It's a call out and call to action. I think there are some leaders who mean well but haven't seen another way to lead. It's like someone who thought there's only one way to dance until they see there's another way to move and be. No one thought break dancing could be an expression of dance. I shared some thoughts on another way to lead with compassion to help some. It's another way to dance. Spotify: https://open.spotify.com/episode/0ZuIJzX62NkqqQNwJ93JMq?si=s2Hu2yuJRHCaiqAqyZL2TA LinkedIn: https://www.linkedin.com/posts/denleymcintosh_compassion-the-life-it-gives-how-you-can-activity-7341789558281289728--oHQ?utm_source=share&utm_medium=member_android&rcm=ACoAAAF7Vf4B6UEUOvqaQQN5a5liu66ES3_ttOY

Mary Karlsson

Partnering with Communities to Improve Lives through Equitable Transportation and Land Use

1mo
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🌸Shelley Maley, PHR, CCSP / Career Coach

Career Coach | Etiquette Coach | I help recent college grads & young professionals cultivate career clarity to kickstart fulfilling careers

1mo

Thanks for sharing, Johnny! Let's hope employers see this message.

Joe Stefko

✅ Profitable Operational Transformations | Executive Leadership Coaching | Engineering Consulting | M&A Investor Integration | President CEO

1mo

Leadership creates employee value, safety wellness and a healthy culture! We can help your company with leadership development, as well as health and wellness.

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Kanchan Sharma

VP, People & Culture at Urbanic | Sharing tips on career growth | Ring the 🔔 to get fresh insights.

1mo

Totally relate to this. Most of the time, it’s not the deadlines or tasks that drain you; it’s the environment. A little respect and empathy go a long way, yet they are still often overlooked.

Nancy Settle-Murphy

🌀 Award-winning facilitator, the OG of remote work, virtual team alchemist, facilitation skills trainer, navigator of differences, presenter and author

1mo

Johnny C. Taylor, Jr., SHRM-SCP Yes! "Civility is about creating the conditions where people can think, contribute, and stay well." Two of the most important such conditions for creating a culture grounded in civility are welcoming and including all people and creating a sense of belonging.

Sarita Price, ABD, MBA, BCCLC

“Skilling You Softly”|LA50(Life After 50) Life and LDR Strategist| Entrepreneurship Coach|Career Coach “Upskilling and Reskilling Today’s Workforce”| Learning & Development |Board Certified Christian Life Coach|Author✍🏽

1mo

Incivility is a topic that definitely should be addressed more. Companies are losing money because of it. Maybe leadership will start listening when they can see the data that connects the dots between incivility and loss of revenue. 🤔

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Chris Wilkins

Founder & CEO at Axium Property Holdings LLC | Real Estate Deal Location Expert | U.S. Navy Veteran | Open to Investment Opportunities

1mo

Thoughtful post, thanks Johnny C.

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Tanya Cap

Director | Talent Acquisition Specialist | Career Advisor

1mo

Thank you for sharing such an important topic. 🌟

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