"The pressure keeps them sharp." An executive client said this to me last week, defending his fear-based leadership style. I bit my tongue. Hard. Because here's what the data actually shows: Fear doesn't sharpen performance. It destroys it. When people feel psychologically safe to speak up, take risks, and be themselves at work, businesses don't just perform better. They dominate. I watched this unfold with a creative leadership team last year. Brilliant minds, struggling to perform as a group. The problem wasn't talent or strategy. It was fear. 💡 Recent BCG research confirms what I've seen: In environments with low psychological safety, 31% of employees are at risk of quitting. In high psychological safety cultures? Just 3%. That's not just a talent advantage. That's crushing the competition on retention alone. But it goes deeper: ✅ Teams with psychological safety are 76% more engaged ✅ They innovate faster and adapt to market changes more effectively ✅ They extract the full value from diverse perspectives and backgrounds The safest teams aren't just happier. They're more profitable. So what builds psychological safety? Here's what works: 💡 Normalize uncertainty. Start meetings by admitting what you don't know. "I'm not sure about the best approach here. What are we missing?" 💡 Thank people for dissent. When someone challenges your idea, respond with "That's helpful perspective. Tell me more." Mean it. 💡 Make it fail-friendly. Replace "Who messed up?" with "What can we learn here?" 💡 Create brave spaces for LGBTQ+ employees and those from underrepresented groups. ⚡ Their psychological safety directly impacts your innovation capacity. ⚡ Share your own mistakes first. ⚡ Nothing builds safety faster than a leader who models vulnerability. This isn't just radical kindness in action. It's radical business strategy. The organizations treating psychological safety as a competitive advantage are quietly outperforming those still using fear as motivation. 💭 Quick reflection: What conversation are you avoiding right now because it feels unsafe? That's where your next breakthrough might be hiding. Tag a leader who makes you feel safe to speak up. They deserve to know their impact. In Community and Kindness, Jim 💡 For more on building psychological safety through radical kindness, check out my newsletter ( Link in Bio)
Jim, fear silences insight, safety quietly unlocks the full potential already in the room.
So well put. Fear might get short-term compliance, but safety is what drives real performance that lasts. Jim Fielding
I love how you highlighted the power of psychological safety in driving performance. Fear might seem effective in the short term, but trust and openness lead to sustainable success. What’s one small change you’ve seen leaders make that had a huge impact on team safety?
Normalizing uncertainty directly impacts what is considered company culture. Hence, it then trickles down to the working culture. I agree that this is a huge first step in creating a brave space for employees. Jim, thanks for sharing this practical approach!
Normalizing uncertainty and celebrating dissent are brilliant moves for innovation. Great reminder Jim
Brilliant insights, Jim. Psychological safety isn’t just a feel-good concept; it’s a performance multiplier. Thank you for championing this truth.
If a leader ever uses fear for anything, he is not a leader (or not a leader most people would want to work for)
Fear might spark short-term compliance, but it crushes long-term potential. Psychological safety isn't just a nice-to-have, it's the foundation of innovation, trust, and sustainable performance. Jim Fielding
This is such a thoughtful perspective, Jim. Creating spaces where people feel safe to share and innovate truly sets businesses apart and builds lasting success.
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2moCreating safe spaces at work transforms teams and drives real innovation. Fear only holds people back, not sharpens them.