IT Support Technician

Williams RacingUK-OXF-Grove

IT Support Technician

Williams RacingUK-OXF-Grove

No longer accepting applications

Posted by:
  • Donna ByattDonna Byatt

    Donna Byatt

    Independent Business Owner at ELEMENTS OF AVEBURY LIMITED

  • Engineering excellence is at the heart of Williams’ DNA. The team’s business model is unique in the pit-lane. While many of the other teams are extensions of multinational companies’ marketing departments, Williams is wholly independent; it exists solely to go racing. Its commercial partnerships must drive value back to its partners’ companies.

    To meet these expectations, the team has grown exponentially since 1977. What started out as a group of 17 people has mushroomed into a company that now employs more than 600 people at its technology campus in Grove, Oxfordshire.

    “This is the toughest era of F1 that I have been involved with,” says Frank Williams. “The standard of engineering in the pit-lane is very high indeed and for that reason we must always strive to do better. The next race is the only thing that matters in F1”.

    We are currently seeking an IT Support Technician to join our ambitious and focussed IT team. Reporting to the IT Support Manager, the successful candidate will play a key role in the support and development of the Williams IT Services. This is an important position within the IT department working alongside technicians who implement and support mission critical IT services for Williams and Williams Advanced Engineering.

    Key responsibilities will include the management of incidents throughout their lifecycle, communicating with end users ensuring they are kept up to date, as well as ensuring that all incidents are dealt with within the SLA.

    The successful candidate will be a strong team player, with experience of the following:

    •Support and implementation of Windows desktop hardware, operating systems and applications
    •Support and administration of Office365
    •Support and administration IP Telephony
    •Support of Microsoft AD services for a network environment
    •Windows 7 professional and Windows 8 operating systems support
    •Windows OS image backup and deployment skills
    •Use of systems management tools such as Landesk for remote support
    •Virtualisation technologies such as VMWare and VMView desktop

    With excellent communication skills (both oral and written) the ability to manage your time, prioritise tasks and work under pressure, the successful candidate will have a confident telephone manner and a proactive and tenacious approach to their work.

    This is an exciting opportunity to further your career at this exciting time in our team’s history.

    IT Department Shift Working Pattern – Rotating basis for all support staff
    •Core Hours – 09:00 – 18:00
    •Weekly shift rotation shared between four staff.
    oEarly Shift – 07:00 – 16:00
    oLate Shift – 10:30 – 19:30 with on call until the early shift at 07:30 as well as weekends
    oSaturday on site 09:00 – 12:00 (for the winter car build period)

    Benefits are:
    Pension Scheme
    Long Term Disability Insurance
    Life Assurance
    Private Medical Health
    Travel Insurance
    25 Days Holiday
    Free Gym
    Subsidised Canteen
    Mercedes Car Scheme
    BMW Car Scheme

    Please Note: Due to the Volume of applications we receive on a daily basis we cannot guarantee your application will be acknowledged or considered unless you have applied directly via our website www.williamsf1.com/careers.
    • Seniority level

      Not Applicable
    • Employment type

      Full-time
    • Job function

      Information Technology
    • Industries

      AutomotiveDesignMechanical or Industrial Engineering