Tilman Buettner

Wondering what to expect from a design sprint with +Narrators? This approach was first developed by Jake Knapp and GV (Google Ventures). Take a look as our UX Researcher, Tebah explains how our workshops bring value to our clients.  Watch the rest on our Youtube channel: https://lnkd.in/dRWv3NFH #Designsprint #Productdevelopment #Appdevelopment  

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🎄 UXMas is just around the corner, so we wanted to spark some ideas for great Christmas gifts! That’s why we asked our UX Heroes (Podcast available in German 🇩🇪 – link in the first comment), and they’ve shared a special list of thoughtful gift suggestions just for you! ✨ This list has something for everyone —whether it’s for colleagues, friends, or even yourself: 📚 The Humane Interface by Jef Raskin Recommended by Oliver Reichenstein: A classic that inspires with attitude and courage. Perfect for anyone who wants to understand UX at its roots. 🃏 WCAG Card Deck Recommended by Christiane Moser: Make accessibility a playful experience and ensure inclusive design. ⌨️ Oversized Creative Enter Key Recommended by Dennis Lenard: When life gets frustrating, just hit Enter—a stress reliever every UXer needs. 📆 My Life in Weeks Poster Also recommended by Dennis Lenard: Visualize your lifetime and focus on what truly matters. 📝 Why Design is Hard by Scott Berkun Recommended by Rupert Platz: Rupert’s book of the year—he’d love to make this required reading for all UXers! 👩‍🎓 Invisible Women by Caroline Criado Perez Recommended by Johanna Jagow: A powerful reminder of the importance of inclusive thinking and design. ✏️ Apple Pencil Recommended by Kevin Schrof: The ultimate tool for UX research, meetings, and workshops. 🎨 IDEO Design Kit Travel Pack Recommended by Max Speicher: Small exercises with a big impact—great as a gift or for personal use. 🌍 Design for a Better World by Don Norman Recommended by Stephanie Weber: A wake-up call on how UX can help change the world for the better. 📖 Web Accessibility Cookbook by Manuel Matuzović Recommended by Benedikt Salzbrunn: A must-have reference for anyone serious about digital accessibility. ✨ Which of these ideas will make it onto your list? Let us know in the comments—We're looking forward to hearing your thoughts! #UXHeroes #Podcast #UXMas

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Driven by insatiable curiosity, our design team members Thomas Helmer, Principal Designer, and Dominik Witzke, Lead UX Designer, explore and test the latest AI innovations constantly. Check out some of the tools they’ve discovered and tested to transform our user experience design process 👇 Insights: - Evaluate user feedback in the App stores across several apps with Kraftful. - #GPT4o to cluster and uncover hidden user pain points. Competitor Analysis: - Competitive assessment with #Competely.ai (https://competely.ai/) to gain valuable insights on strategies, market dynamics, and emerging trends. - Explore future scenarios with #FutureScenarioMaker from (https://lnkd.in/drNR25MN) to envision and strategize for market shifts. Ideation: - Utilizing #Dalle-3 to generate visuals fast, sparking creativity in brainstorming sessions. - Brainstorm and refine ideas with Seenapse to jumpstart the creative process, enhance and evolve the concepts. - Engage #ChatGPT to critically evaluate outcomes, propose adjustments, and create an interactive loop of challenge and refinement. Prototyping: - Leveraging #Midjourney to create several variations of a product shot in a short amount of time in high quality. - Making design decisions with #Rationale (https://rationale.jina.ai/) to assess how specific features might enhance user satisfaction, ensuring designs are both impactful and user-centric. Validation: - Simulate user interactions with Synthetic Users as a preliminary probe for the validity of assumptions, followed by synthetic in-field research to predict behavior in controlled environments. - Use #Claude to analyze generated insights on problem assumptions or solutions, and create strategies to refine services before real-world deployment. There’s a world of AI tools to explore, but not enough time to try them all. That’s why we’ve launched AI Innovation Hub – to explore, test, and integrate these applications into efficient AI-driven workflows for our clients: https://lnkd.in/ejkGqxYH

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We are so used to navigating digital spaces via eyesight that it usually doesn't cross our mind how the experience might be like when you have to rely on sound instead. This week had a real highlight in it that I can't stop thinking about: At the monthly UX Vienna MeetUp, Paweł Masarczyk showed us in a live demo what it is like to use the web as a person who was born blind. The audience brought their own suggestions as to what web pages to investigate, and Paweł did an incredible job at guiding us through his world for the evening. We (Martin Knecht and myself) seized the moment and shared our current work in progress: improving the accessibility of our Kokoro software. Not going to lie, we were quite nervous at the prospect of sharing all the issues our project would inevitably still have, but that matters little when compared to what we gained. Paweł not only treated all bugs and mistakes with generosity and good humour, he showed us great solutions and gave us food for thought that goes way beyond our software. Thanks again to Paweł Masarczyk and to everyone involved in making the evening so special. And a special shoutout to Alica Holla for her important talk on deceptive dark patterns 🤩. If you're interested in UX, live in Vienna and haven't been to any UX Vienna MeetUps yet, go ahead and join! . . . . #UXVienna #a11y #accessibility #UX #UserExperience

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#Wochenendlektüre in meinem Blog 📚

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Design Tokens: Less decisions, less chaos 🧘🏼‍♂️ Why should we come up with meaningful names? with Romina Kavcic 📚 Want to learn more about #DesignTokens from top experts? 👉🏻 Full 90 minutes workshop + all conference recordings: https://lnkd.in/eZ9HiHBD 👉🏻 Design Tokens Naming Playbook: https://lnkd.in/duGtPEfK 👉🏻 Learn how to make an advanced Design System Tracker with Airtable: https://lnkd.in/d8E9s6JT #designtokens #designsystems

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UX UX UX — Let’s bring it on! ⭐️ Digitization = Outstanding UX + Outstanding Software 🤌🏽 From internal to external applications, UX is key to success. Check out this insightful article on why UX design is not just an art project but an IT necessity:  https://lnkd.in/e2jcWFBP #ux #digitization #ui #experience #it #software #userexperience

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#Accessibility is ON! =) Last week I had the immense pleasure of holding a workshop about #inclusivewebdesign for the incredibly motivated team at contenance GmbH. Never have I felt more energized after a full-day workshop, instructing my passion topic to people like contenance’s Elias Lin & Christian Dölker who have truly understood not only the necessity but moral obligation for inclusive digital products and are willing to make it their priority. I look back with deep gratitude on the year 2024, where I had the privilege of talking about this essential social topic, nested into the future of our digital world, many times: giving a presentation at TYPO3 GmbH Dev Days in Karlsruhe together with Sebastian Spill, being keynote speaker at Smart Country Convention in Berlin, the contenance GmbH workshop in Stuttgart together with my colleague Dominik Krusemark and in numerous consulting sessions with SUNZINET GmbH clients. I am especially grateful to the G.I.B., who willingly keep allowing me to present the case of the berufswahlapp.de, which ensures the fully accessible (BITV-certified) vocational orientation of Germany’s pupils. Although the realization, that accessibility is not a nice-to-have anymore, has been predominant as feedback to my talks (with the #EuropeanAccessibilityAct of 2019 and the subsequent German law #BFSG coming into effect on 28th of June 2025), I still feel an unceasing urge to keep advocating accessibility for a more and hopefully soon entirely inclusive world! With the year 2024 coming to an end now and 2025 knocking on the door, I would like to wish you not only a Merry Christmas, but a Happy New “#YearofAccessibility2025”! I’m SO ready to talk to, teach, work for and consult anyone, who still feels lost or unsure about this looming topic. It’s not that hard as you think, once you have understood, how much easier it becomes with the right #mindset from the start of any digital endeavour in 2025. Together, we can do this! Together we can shape the #digitalfuture to be an #inclusive one.

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12 thought-provoking podcasts and blogs, as well as useful tools and frameworks that we selected for product designers 👇: 🎧 Podcasts 1) Future of UX with Patricia Reiners 2) Beyond UX Design Podcast with Jeremy Miller 3) SUX - The Sustainable UX Network Podcast with Alexandru Botezatu and Thorsten Jonas 📕Blogs 4) Bakken & Bæck Insights and reflections from Bakken & Baeck employees on topics like sustainable innovation, the use of AI in teaching, and the challenges of communicating climate tech.  5) Projects by IF The journal cover topics such as updating the Responsible Technology by Design framework, the importance of trust in digital products and services, new design patterns for AI, the limitations of generative AI, and the increasing role of AI in organisations. 6) Cleo One of the robust fintech team, Cleo, shares everything about development and design of their AI assistant bot what helps people to save money. 🧰 Toolkits 7) Neurodiversity by Will Soward - This collection of design principles and learner personas aims to support neurodiverse users and learners. 8) Sustainable Web Design by Mightybytes, Certified B Corp, Wholegrain Digital - This toolkit provides frameworks and free tools like Website Carbon and Ecograder to help you estimate and improve the environmental impact of websites. 9) UXAI, Designed by Meena Kaushik, Mu-Ti Huang, Amy Turner, Srikar Varanasi, Victor Grajski - This resource familiarizes user experience (UX) designers with concepts in Artificial Intelligence (AI) and Explainable Artificial Intelligence (XAI). ⚒Tools 10) Rive. This tool allows designers, animators, and developers to create interactive motion graphics and animations for various platforms, including games, apps, and websites. 11) GSAP. A robust JavaScript library that empowers your design team to create amazing animations. 12) Uizard by Miro Labs. This AI-powered UI design platform allows users to quickly generate, modify, and prototype digital product designs. 😮 😮What did we forget? Let us know your favourite podcasts, tools, and resources for product designers!👇👇 #design #uxdesign #productdesign #userexperience

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Did you know that Nielsen Norman Group offers a UX maturity quiz on their site? You‘ll get an estimate of your organization‘s UX maturity after answering a few questions (takes just 10 minutes). 📊 🔗Link in first comment P.S: Special thanks to Fabian Lenz for pointing this out in our latest UX Heroes session. #ux #uxmaturity

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Want to learn how to handle requests and manage expectations for your #DesignSystem? 📣 Thrilled to announce Alexander Fandén - Product Design Lead, Design Systems Agoda - as speaker at Into Design Systems Conference 2024 📣 🔥 Prioritising design systems - How we handle requests and manage expectations 🔥 When building your #DesignSystem do you face #problems like? 👉🏻 Too many requests to handle 👉🏻 Hard to prioritize 👉🏻 Stressful for your team 👉🏻 Zero visibility on requests, status, and timelines 👉🏻 Lots of unproductive debates on why you do X over Y 📚 In this talk you will learn about: 👉🏻 A set of criteria to assess each request, if it fits in the system and how important it is 👉🏻 A #Jira board where to manage all requests from beginning to the end 👉🏻New cross-functional (xfn) rituals to act on the requests 👉🏻 New ways to keep consumers in the loop throughout the request journey 👉🏻 New standardized templates for submitting different kinds of requests Alexander Fandén will also share his learnings: 👉🏻 What worked, what could have been done differently 👉🏻 Insights after running this process for 6 months 👉🏻 How this has given our Decision Science (DS) more visibility and buy-in from the leadership team, and led to bigger investments in the #DesignSystem 📚 Join us to learn live with Alexander Fandén 📐 Into Design Systems Conference 2024 🗓️ May 15-17 2024 🌍 🎟️👋🏻 Get your tickets: https://lnkd.in/eZ9HiHBD 📐 Into Design Systems Community & Conference is the world's largest virtual, interactive, and hands-on conference on Design Systems. 🚀 Our speakers are Design Systems experts & pioneers all of them provide practical & hands-on future-proofed content. ❤️ A virtual Design Systems conference to bring together the community around Design Systems organized by the design community. #designsystems #conference

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Usability and desirability are two essential aspects of UX design. In other words, a great user experience is not just about making an app or website easy to use, but also about making it desirable. So what does this mean in practice? We need to consider the needs and wants of our users and design experiences that meet those needs. This includes having the right content, clear calls to action, and intuitive onboarding processes. Once we have these desirable features in place, we can focus on making the app or website easy to use. This means designing interfaces that are intuitive and easy to navigate, with clear and concise language and easy-to-find content. This holiday season, give the gift with a guaranteed return 🎄 Treat yourself or someone special with the IxDF's biggest sale ever: 30% off and 10 FREE Master Classes! Don't miss out 👇 https://lnkd.in/dw2eT2kR

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Usability and desirability are two essential aspects of UX design. In other words, a great user experience is not just about making an app or website easy to use, but also about making it desirable. So what does this mean in practice? We need to consider the needs and wants of our users and design experiences that meet those needs. This includes having the right content, clear calls to action, and intuitive onboarding processes. Once we have these desirable features in place, we can focus on making the app or website easy to use. This means designing interfaces that are intuitive and easy to navigate, with clear and concise language and easy-to-find content. This holiday season, give the gift with a guaranteed return 🎄 Treat yourself or someone special with the IxDF's biggest sale ever: 30% off and 10 FREE Master Classes! Don't miss out 👇 https://lnkd.in/dw2eT2kR

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The Basics of Legibility: A Short Guide for Non-Typographers https://lnkd.in/gKhh_7pb #typography

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🌟 2 more days to go to our Webinar "Actionable User Testing Results in <1 Hour"🌟 📅 Date: September 25 ⏰ Time: 5 PM CET 🎙️ Speaker: Stefan Rössler, Co-Founder and Head of Product at Userbrain See how quickly you can go from scratch to actionable insights with Userbrain. Stefan will demonstrate how to use our new AI tools to craft user tests that deliver meaningful results in less than an hour. Watch as tasks are generated, customized, and launched in real-time, and learn how you can save valuable time by simplifying the user testing process Why should you attend? ⏳Save Time: Learn how to cut down on the time and effort needed to set up and run effective user tests. 📋Learn How to Write Good Tasks: Get actionable advice on generating unbiased, impactful test tasks quickly. 🤝Engage with Experts: Interact with industry leaders and peers, tackle your user testing challenges, and gain hands-on advice that you can apply immediately. Register today and transform your approach to user testing. See you there! #Webinar #UserTesting #AI #ProductDesign #UX #UserExperience

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"𝘛𝘩𝘦 𝘣𝘶𝘵𝘵𝘰𝘯 𝘤𝘰𝘭𝘰𝘶𝘳 𝘪𝘴 𝘵𝘰𝘰 𝘥𝘢𝘳𝘬." - "𝘠𝘰𝘶'𝘷𝘦 𝘸𝘢𝘯𝘵𝘦𝘥 𝘢 𝘨𝘳𝘦𝘦𝘯 𝘣𝘶𝘵𝘵𝘰𝘯. 𝘛𝘩𝘪𝘴 𝘣𝘶𝘵𝘵𝘰𝘯 𝘪𝘴 𝘨𝘳𝘦𝘦𝘯." Sounds familiar? All too often both designers and developers find themselves on different sides of the same argument about implementation details. 🥊 𝗕𝘂𝘁 𝗻𝗼𝘁 𝘁𝗼 𝘄𝗼𝗿𝗿𝘆: We know how to get both sides on the same page 📃 #Figma has become the de facto industry standard to create great user experiences for digital products. #Storybook on the other hand is a tool that makes cataloguing and documenting UI components easy and accessible for developers. 🤝🏼 Combining them both in a meaningful way can help your design and development teams to collaborate more seamlessly and avoid common pitfalls for miscommunication. ⭐️ Read our latest #blogpost to learn more about bridging the communication gap between designers an developers. Read it here: 👉🏼 https://lnkd.in/dwBQ8TPT

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👏🏻 It’s about doing it right from the start! 👏🏻 I’ve been very passionate about what makes user experience design accessible since I have joined my current job. While I have experience across a wide range of the print and digital design worlds thanks to the basics of design thinking and strategies, this was an area I needed to develop more. I had made the change to my current job working on highly trafficked webpages, each task I took on provided a new learning about inclusivity in digital design. I am lucky to work with so many awesome teammates that are equally as passionate about how to improve our user experience strategies from the start. As a designer, reading the guidelines can be scary! You may find yourself asking, “when to aria and when not to… wait, what even is aria?” those are only a small portion of questions you may encounter as you begin your education in accessible digital design. And yes, it’s much much more than aria-labels and alt-text to gifs in Teams chats. The guidelines may seem scary. Having access to an accessibility specialist to ask questions and collaborate with ensures the designs incorporate accessibility from the start. There are plenty of people out here looking to help make the digital world more inclusive, don’t be afraid to look outside and learn. And push your teams to prioritize accessible design from the start by hiring accessibility analysts and specialists. More accessibility partners across the board in 2025! #accessibility #inclusivedesign #designthinking

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Applying Psychology to various activities in UX is crucial. That is mostly understood. The UX Psychology Lens Cards are the smart way to incorporate Psychology in your UX work. Now the accompanying UX Psychology Lens Book is available! (Cards in English and German, Book in German, English June 4th).

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In a departure from recent posts, here's an actual tip about #UX. Users often don't deal well with the unknown consequences of the questions you ask them. So you often need to make the consequences of decisions they make clear. Sounds obvious right? Then why do we get it wrong so often? For example, I was once running a shopping study a while back, with people looking for new software. In this study, a participant decided to start a free trial of some software to see how well it worked. The software had different modes for different types of people and asked the participant which of the types she was. She answered it without realising that it would configure the software in an unhelpful way, based on the answer. She thought it was just a marketing question and couldn't get the software to do the thing she wanted, because it was in the wrong configuration. The software was trying to be too smart and in doing so was being stupid. This would have been avoided if the available answers came with some information about what would happen if they chose each of them. But it didn't. Flip this around and I've also seen people deliberate for ages over a marketing question, thinking that the answer will have an effect on how the software is configured. Users weren't told why they were being asked, so they invented consequences that didn't exist. If the reason the user is being asked a question (and the consequences of their answer) are not obvious, then you're leaving it for them to imagine all sorts of reasons. It can cause delay, anxiety and even influence them to answer it incorrectly. You know why you're asking the question, but that doesn't mean your users will.

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