About
Dynamic and committed individual with extensive experience in digital technologies…
Articles by Rohit
-
Celebrating Five Years of Industry-Fueled Innovation at ServiceNow
Celebrating Five Years of Industry-Fueled Innovation at ServiceNow
This September marks five years since we launched ServiceNow’s Industry Products, a milestone that carries deep…
42 Comments -
GenAI vs. Agentic AI: Cutting Through the Hype
GenAI vs. Agentic AI: Cutting Through the Hype
Here’s a funny thought to start your day: Remember that time when every new app proudly claimed to be powered by…
23 Comments -
Announcing our latest innovation for Technology Providers, Customer Success
Announcing our latest innovation for Technology Providers, Customer Success
In today’s fast-paced business environment, customer success is a cornerstone of organizational growth and…
6 Comments -
Navigating the Telecom Transformation: Insights from TM Forum and MEF
Navigating the Telecom Transformation: Insights from TM Forum and MEF
September has been a whirlwind of excitement in the world of telecom, thanks to two incredible events: Digital…
2 Comments -
Will I see you at MEF’s Q4 2022 Members Meeting in Miami?
Will I see you at MEF’s Q4 2022 Members Meeting in Miami?
Ginny Rometty famously said, "Growth and comfort do not coexist." When it comes to the Telecom industry, this quote…
6 Comments -
Moving the needle in standards adoption: MEF Technology Advisory Board
Moving the needle in standards adoption: MEF Technology Advisory Board
Thomas Edison once challenged his staff by saying, “There’s a way to do it better, find it”. But where do you start?…
33 Comments
Activity
-
When tools like Joyous exist it’s hard to understand why companies like Spark New Zealand don’t proactively gather actionable feedback from customers…
When tools like Joyous exist it’s hard to understand why companies like Spark New Zealand don’t proactively gather actionable feedback from customers…
Liked by Rohit Batra
-
Manufacturers are raising the bar for customer, channel and dealer after sales and service. When teams have a single source of truth, every…
Manufacturers are raising the bar for customer, channel and dealer after sales and service. When teams have a single source of truth, every…
Shared by Rohit Batra
-
Had a great visit meeting the Equinix teams in #Warsaw. Was great to meet everyone and see the amazing talent we have there. And answer loads and…
Had a great visit meeting the Equinix teams in #Warsaw. Was great to meet everyone and see the amazing talent we have there. And answer loads and…
Liked by Rohit Batra
Experience
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Education
Licenses & Certifications
-
Net Promoter Associate
Satmetrix
Issued -
Frameworx Certified
TM Forum
Issued -
Information Framework (SID) Certified
TM Forum
Issued
Volunteer Experience
Languages
-
English
Full professional proficiency
-
Hindi
Native or bilingual proficiency
Organizations
-
TMForum
Project Lead
- PresentRohit leads the Customer Lifecycle project at the TMForum and has helped define the current CLC published on the TMF Frameworx 12.5 release and defined the Omni Channel Best Practices for Frameworx 13.5.
More activity by Rohit
-
Today we announced that Chirantan "CJ" Desai has been appointed President and CEO, succeeding Dev Ittycheria, who will retire from the CEO role after…
Today we announced that Chirantan "CJ" Desai has been appointed President and CEO, succeeding Dev Ittycheria, who will retire from the CEO role after…
Liked by Rohit Batra
-
𝗪𝗿𝗮𝗽𝗽𝗶𝗻𝗴 𝗨𝗽 𝗢𝘂𝗿 𝟲𝘁𝗵 𝗖𝗦𝗦 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗙𝗼𝗿𝘂𝗺 – 𝗦𝗶𝗹𝗶𝗰𝗼𝗻 𝗩𝗮𝗹𝗹𝗲𝘆 Earlier this week, we gathered on the…
𝗪𝗿𝗮𝗽𝗽𝗶𝗻𝗴 𝗨𝗽 𝗢𝘂𝗿 𝟲𝘁𝗵 𝗖𝗦𝗦 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗙𝗼𝗿𝘂𝗺 – 𝗦𝗶𝗹𝗶𝗰𝗼𝗻 𝗩𝗮𝗹𝗹𝗲𝘆 Earlier this week, we gathered on the…
Liked by Rohit Batra
-
Yesterday at ServiceNow's World Forum London, the first of four EMEA Executive Circle events came alive! A vibrant community of C-suite leaders…
Yesterday at ServiceNow's World Forum London, the first of four EMEA Executive Circle events came alive! A vibrant community of C-suite leaders…
Liked by Rohit Batra
-
I am pleased to announce that I have Re-Joined Oracle as an Industry Sales Executive, serving four strategic clients. It is GREAT to be HOME!
I am pleased to announce that I have Re-Joined Oracle as an Industry Sales Executive, serving four strategic clients. It is GREAT to be HOME!
Liked by Rohit Batra
Other similar profiles
Explore more posts
-
Soman Venugopal
Media Release - Jio Platforms Limited Along with AMD, Cisco, and Nokia Unveil Plans for Open Telecom AI Platform at Mobile World Congress 2025 https://lnkd.in/g2VGhhYy Mathew Oommen Chuck Robbins Lisa Su Pekka Lundmark Jeetu Patel Phil Guido Mark Papermaster Tommi Uitto Dave West Viswanathan Iyer DJ Sampath Jio Platforms Limited along with AMD, Cisco, and Nokia Unveil Plans for Open Telecom AI Platform at Mobile World Congress 2025 - Jio Platforms Limited (JPL), along with AMD, Cisco, and Nokia, plans to build an Open Telecom AI Platform to redefine telecom operations with cutting-edge AI integration - The planned platform is a solutions-oriented, multi-domain intelligence framework aimed at enhancing network security and efficiency, reducing total cost of ownership (TCO) - Technology from these industry leaders is pioneering the use of AI across its different forms including Agentic AI, general and domain specific LLMs and SLMs, and other non-GenAI ML techniques to set new standards for the future of telecom https://lnkd.in/gATkpZta
4 Comments -
Vishal Rally
We are in the midst of an exciting digital era that presents a defining moment for Indian MSMEs. Technology adoption is enabling them to unlock limitless opportunities to scale and become competitive. AI is a key part of this shift, driving efficiency, enabling smarter decisions, and creating new possibilities for businesses across sectors. Great engaging with Sumiit Lakhutia, CFP® at ET Now Leaders of Tomorrow.
6 Comments -
Akhil Gokul
Proud to see my colleague Niti Bhatt, Director of Strategy & Technology at Ericsson, play a leading role in shaping “Enabling Intent-Based Autonomous Networks.” This paper examines how intent-based automation—driven by AI, ML, and Agentic AI—is transforming telecom operations from reactive to predictive, paving the way for self-configuring, self-optimizing, and self-healing networks. 📊 A few highlights: · Only 33% of North American operators have reached early AN maturity levels (2–3), but many aim for Level 4 autonomy within 2–3 years. · High-value use cases, including energy optimization, fault management, and customer experience assurance, are already demonstrating measurable ROI. · Standards from TM Forum, O-RAN Alliance, and 3GPP are accelerating industry alignment for scalable, interoperable, and secure intent-based networks. Kudos to Niti for her leadership and vision in advancing this vital work for the next era of intelligent connectivity. 📄 Read more: https://lnkd.in/guSBKbAM
1 Comment
Explore top content on LinkedIn
Find curated posts and insights for relevant topics all in one place.
View top contentOthers named Rohit Batra in United States
10 others named Rohit Batra in United States are on LinkedIn
See others named Rohit Batra