Azure Technical Lead, Manager at Avanade | Cloud & DevOps Professional ☁️| Azure Architect 🛠| CKA ☸️| Hashicorp Ambassador 🏆| MVP Candidate 🏅

Sheffield, England, United Kingdom Contact Info
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Highlights

About

I am an experienced IT professional focused on Cloud & DevOps technologies, continually updating and improving my skills to keep pace with an ever-changing industry.

I currently work for Avanade on large-scale cloud infrastructure projects and lead a highly skilled team.

I enjoy writing technical articles on my blog at https://jackwesleyroper.medium.com📝. My articles have been featured by Microsoft multiple times and in many different publications across the web, and have helped me achieve the Hashicorp Ambassador community award.

Qualifications:
- 🎓University graduate - 2:1 in Computer Networks
- 🏆Hashicorp Ambassador
- 📦Certified Kubernetes Administrator (CKA)
- ☁️Azure Solutions Architect Expert
- 👷‍♂️Azure DevOps Engineer Expert
- 🔐Azure Security Engineer Associate
- 🛠Azure Administrator Associate
- 🔧Hashicorp Certified: Terraform Associate
+ Many other professional certifications.

Key Technical Skills:
- ☁️ Microsoft Azure - Architecture, Design, Management and Implementation.
- 🔧 Infrastructure automation and configuration management - (Terraform, Powershell).
- 🏗️ Infrastructure architecture & design.
- 🚀 CI/CD (Azure DevOps, GitLab, GitHub, Jenkins).
- 🐳 Containers and orchestration - (Kubernetes and Docker).
- 🌐 Amazon Web Services (AWS).
- 🖧 Network Administration (TCP/IP, DNS, DHCP, switching, routing, HA, etc.)
- 🔐 Network Security (Firewalls, VPN, MDM, Anti-virus).
- 📁 Active Directory (Design, Implementation, Maintenance, Group Policy, etc.)
- 🖥️ Windows Server and Virtualisation (Azure Virtual Desktop (AVD), Microsoft Hyper-V, VMWare, Remote Desktop Services, Citrix).
- 🐧 Linux

Articles by Jack

Activity

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Experience

  • Avanade Graphic

    Azure Technical Lead, Manager

    Avanade

    - Present 3 years 4 months

    Avanade is the leading provider of innovative digital and cloud services, business solutions, and design-led experiences delivered through the Microsoft ecosystem. Avanade is a Global Microsoft Alliance Partner of the Year and an Azure Expert MSP.

    - Working on some of the largest and leading-edge projects, leading customers cloud transformation and operations initiatives.
    - Working as a client team lead, owning the technical architecture and direction for a client.
    - Utilising my…

    Avanade is the leading provider of innovative digital and cloud services, business solutions, and design-led experiences delivered through the Microsoft ecosystem. Avanade is a Global Microsoft Alliance Partner of the Year and an Azure Expert MSP.

    - Working on some of the largest and leading-edge projects, leading customers cloud transformation and operations initiatives.
    - Working as a client team lead, owning the technical architecture and direction for a client.
    - Utilising my Site Reliability Engineering, DevOps, and Azure skills to contribute towards a great outcome for the client.
    - Managing, nurturing, and developing the team.
    - Designing and maintaining observability metrics for applications and infrastructure.
    - Creating systems, tools & processes that will enhance Clients' support and operations.
    - Deploying solutions across the Azure platform for major enterprise projects.

  • Kalibrate Graphic

    Lead Operations Engineer

    Kalibrate

    - 5 months

    Manchester, England, United Kingdom

    Kalibrate provides software that utilises AI and ML to companies in the world of fuel and convenience retail.

    Working with Microsoft Azure and DevOps technologies, my responsibilities included:
    - Providing technical leadership
    - Overseeing and delivering new technologies and capabilities in Azure
    - Contributing to and influencing the overall technology strategy
    - Driving 'DevOps' practices and mindset
    - Supporting cloud and operations engineers
    - Ensuring the delivery…

    Kalibrate provides software that utilises AI and ML to companies in the world of fuel and convenience retail.

    Working with Microsoft Azure and DevOps technologies, my responsibilities included:
    - Providing technical leadership
    - Overseeing and delivering new technologies and capabilities in Azure
    - Contributing to and influencing the overall technology strategy
    - Driving 'DevOps' practices and mindset
    - Supporting cloud and operations engineers
    - Ensuring the delivery of projects and welfare of hosted services in Azure
    - Technical escalation point for the Operations team

  • BT Graphic

    Lead Consultant Specialist (Microsoft Azure)

    BT

    - 2 years

    Sheffield, United Kingdom

    Working in the Cloud Solutions team, and closely with the Operations team, my responsibilities included:

    - Subject Matter Expert (SME) and Technical point of contact for key technologies (Microsoft Azure).
    - Achieved the Microsoft certification 'Azure Solutions Architect: Expert', amongst many others.
    - Technical ownership in designing and delivering large and complex projects.
    - Driving the adoption of DevOps practices and use of Terraform within BT Enterprise division.
    -…

    Working in the Cloud Solutions team, and closely with the Operations team, my responsibilities included:

    - Subject Matter Expert (SME) and Technical point of contact for key technologies (Microsoft Azure).
    - Achieved the Microsoft certification 'Azure Solutions Architect: Expert', amongst many others.
    - Technical ownership in designing and delivering large and complex projects.
    - Driving the adoption of DevOps practices and use of Terraform within BT Enterprise division.
    - Working closely with enterprise clients, understanding business needs and pain points, with subsequent provision of well documented end to end solutions.
    - Producing relevant internal/external technical documentation.
    - Consulting in shaping standards and working practices.

  • Solarvista Software Ltd Graphic

    Cloud Engineer

    Solarvista Software Ltd

    - 3 years

    Sheffield, United Kingdom

    Solarvista are a leading supplier of field service management software and solutions.

    After less than a year at Solarvista I was made Operations & Support team leader, responsible for SaaS platform continuity, uptime, resilience and security. I was also responsible for the I.T. budget and all in house infrastructure and I.T. operations. Working daily with Microsoft Azure cloud platform, I made key technical and business decisions. I also achieved the 'MCSE: Cloud Platform and…

    Solarvista are a leading supplier of field service management software and solutions.

    After less than a year at Solarvista I was made Operations & Support team leader, responsible for SaaS platform continuity, uptime, resilience and security. I was also responsible for the I.T. budget and all in house infrastructure and I.T. operations. Working daily with Microsoft Azure cloud platform, I made key technical and business decisions. I also achieved the 'MCSE: Cloud Platform and Infrastructure' certification.

    - Design, management and implementation of cloud platforms in Microsoft Azure.
    - Cloud and On-premise Security with Palo Alto / Sophos firewalls, vulnerability management, WAF, AIP, Alienware IDS. etc.
    - Infrastructure and Networking management.
    - Monitoring, Automation and configuration management, Ansible, SCOM, OMS.
    - DevOps infrastructure management with VSTS, TFS, Kubernetes, Docker
    - Achieving Compliance with GDPR, ISO 27001, Cyber essentials, ISO 9001.
    - Implementing business processes and new helpdesk systems.
    - Keeping up-to-date with industry trends to stay on the bleeding edge, visiting Infosec, Microsoft tech summits, IP Expo, Microsoft Future decoded etc.

  • Spear & Jackson UK Ltd Graphic

    IT Infrastructure Technician

    Spear & Jackson UK Ltd

    - 1 year 7 months

    Sheffield, United Kingdom

    Spear and Jackson Group has three principal divisions engaged in a range of business operations: Tools, Precision measurement & Magnetic technologies.

    As the lead technical support person for the I.T. team, I worked on an Infrastructure upgrade program to improve networking, security, management and communications over multiple sites.

    - Active directory design, implementation, roll-out and maintenance over 5 sites.
    - Exchange 2016 migration planning.
    - Server upgrade program…

    Spear and Jackson Group has three principal divisions engaged in a range of business operations: Tools, Precision measurement & Magnetic technologies.

    As the lead technical support person for the I.T. team, I worked on an Infrastructure upgrade program to improve networking, security, management and communications over multiple sites.

    - Active directory design, implementation, roll-out and maintenance over 5 sites.
    - Exchange 2016 migration planning.
    - Server upgrade program including file server restructuring.
    - Networking upgrade program using HP Switches and Cisco Meraki Wireless. Nagios and Cacti network monitoring systems.
    - WAN upgrade project using Palo Alto firewall.

  • Imagesound plc Graphic

    Network Infrastructure Engineer

    Imagesound plc

    - 7 years 8 months

    Chesterfield

    National provider of in-store audio and video entertainment and international provider of bespoke music services to four and five star hotel chains.

    Traveled both overseas and domestically in a client facing role to assist with technical issues and network troubleshooting on client networks.

    Supported the in-house server and network infrastructure on a day-to-day basis, with an emphasis on security and high availability.

    Notable projects I worked on:
    - Virtualisation…

    National provider of in-store audio and video entertainment and international provider of bespoke music services to four and five star hotel chains.

    Traveled both overseas and domestically in a client facing role to assist with technical issues and network troubleshooting on client networks.

    Supported the in-house server and network infrastructure on a day-to-day basis, with an emphasis on security and high availability.

    Notable projects I worked on:
    - Virtualisation environment setup to host servers using Hyper-V and VMWare ESXi.
    - Active Directory upgrade and roll-out.
    - Microsoft Exchange transition.
    - Networking and setup of a co-location DR site.
    - Network Security Penetration Testing.
    - Network Design.
    - Cisco ASA and Watchguard firewall setups and maintenance.
    - Network Monitoring with Nagios / Cacti
    - Remote desktop services implementation.

    Developed Linux skills to a good standard through day to day administration of systems.

    - Client networks include clients such as Hyatt, Radisson, Tenpin, Diamond Resorts, Ritz-Carlton, Renaissance, Marriott, W, Park Inn, Sheraton, St. Regis, Jumeriah, Focus, Superdrug, Next, O'Neills, Bench, Waterstones, White Stuff, Poundland, Pizza Express, La Tasca, Dune, JJB, and many more.

  • Euro Dismantling Services Graphic

    IT Technician

    Euro Dismantling Services

    - 1 year 10 months

    Sheffield, United Kingdom

    Administered the company network, telecommunications and user equipment. Developed a company Intranet, and responsibility for backups, network & server maintenance, systems troubleshooting, desktop maintenance, and purchasing company I.T. equipment.

  • British Gypsum Graphic

    PC Support Analyst

    British Gypsum

    - 1 year 1 month

    East Midlands

    Placement year during my degree course

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