LinkedInJeff Love

Jeff Love

Principal Customer Success Manager at HubSpot

Location
Greater Boston Area
Industry
Marketing and Advertising
Previous
  1. FirstGiving,
  2. Crohn's & Colitis Foundation of America,
  3. The Research Foundation SUNY Oneonta
Education
  1. State University of New York College at Oneonta
Recommendations2 people have recommended Jeff
Websites
431connections

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431connections
State University of New York College at Oneonta

State University of New York College at Oneonta

Music Industry

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Background

Summary

Proven ability to fund-raise, apply inbound marketing strategy, increase brand identity, and assist donors/volunteers.

I have a true passion for fundraising, marketing, philanthropy, and hard work. I enjoy a position that challenges me, and allows me to make meaningful contributions towards a common goal.

Special Skills:
- Inbound Marketing Certified by HubSpot
- Proficient in Salesforce, Quantiv, Donor Direct, Giftwise, CampusCall, Microsoft Office, and Sallie Mae Credit Card Processing
- Experienced in inbound marketing strategy, donor-prospect research, major gifts processing, planned giving, and annual giving
- Knowledgeable in Photoshop, Dreamweaver, and Pro Tools
- Work proficiently independently and in group settings
- Easily connect, relate, and interact in a creative manner with others

Experience

Principal Customer Success Manager

HubSpot
– Present (2 years 2 months)Greater Boston Area

Customer Success Manager focused on HubSpot's Nonprofit/Education team. Work with 170+ accounts and assist with inbound marketing strategy and planning. Actively develop and nurture client relationships with HubSpot to help maximize customer success.

Account Manager

FirstGiving
(1 year 5 months)Greater Boston Area

Account Manager for FirstGiving's top 150 accounts. Responsible for developing and maintaining relationships with current nonprofit accounts, as well as strategizing and helping clients maximize fundraising success.

Endurance Manager

Crohn's & Colitis Foundation of America
(1 year 4 months)White Plains, NY

Manage Fairfield/Westchester Chapter's non-profit endurance training program, Team Challenge. Responsibilities include hiring, mentoring, and managing a team of 14 coaches, staff, and volunteers while creating and implementing marketing and fundraising strategies to increase brand awareness and continue program growth.

Student Supervisor

The Research Foundation SUNY Oneonta
(5 months)

Promoted to Student Supervisor for University’s Phonathon Program: Responsibilities include managing a staff of 25 callers, evaluating staff performance from initial training through promotion, and verifying/validating pledges. During time as supervisor the program raised over $120,000 for various scholarships and campus initiatives

Telephone Fund Raiser

The Research Foundation
(1 year 1 month)

Caller for the State University's Phonathon Program. Responsible for calling alumni to
solicit funds to be used by school's clubs, scholarships, and upkeep of
campus buildings and grounds. Frequently handle large credit card transactions which may include alternative payment options for such donations.

Intern

Velour Music Group
(4 months)

Daily responsibilities included but were not limited to depositing checks, delivering musical equipment, answering phones, and organizing musical catalogs. Also assisted with promotion of a first-year festival (Wanderlust Festival). Organized and ran street team, planned promotional concerts and routinely updated website events. Additionally responsible for daily maintenance of Myspace, Facebook, and iLike for label's artists.

Languages

  1. German

Skills

Education

Interests

  • Fund-Raising
  • Philanthropy
  • Sales
  • Family & Friends
  • Music
  • Guitar
  • Running
  • Fitness
  • and all major sports.
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