Jason Zalmanowitz, PMP, MBA, PMI-ACP

Lead the design, planning, and implementation of consolidating and converting 400 HP Service Manager 9 catalog items to ServiceNow's request catalog.

As a team, we managed the consolidation and conversion through Kanban methodology. I assigned a Business Analyst to an IT group, and they were responsible for performing intake and proposing how to consolidate catalog items. I'd work with the BAs and developers to perform QA on the intake and variables, and then developers would create… Show more

Lead the design, planning, and implementation of consolidating and converting 400 HP Service Manager 9 catalog items to ServiceNow's request catalog.

As a team, we managed the consolidation and conversion through Kanban methodology. I assigned a Business Analyst to an IT group, and they were responsible for performing intake and proposing how to consolidate catalog items. I'd work with the BAs and developers to perform QA on the intake and variables, and then developers would create the catalog items. Before production, the BAs would run UAT with the catalog item owner.

We consolidated 400 catalog items down to approximately 100, which decreased support requirements while increasing usability of the catalog. Show less

Planned and executed the upgrade of >30 SMART boards for the Technical Training team at CP. This included scheduling cutovers to occur across CP's locations (>20) over a one-week time span without significant disruption to planned training courses that utilize these rooms. Once cutover to the new hardware was complete, we completed a second round of cutovers for Teams and application of security and GPOs to the boards. This was also completed without any disruption to planned training… Show more

Planned and executed the upgrade of >30 SMART boards for the Technical Training team at CP. This included scheduling cutovers to occur across CP's locations (>20) over a one-week time span without significant disruption to planned training courses that utilize these rooms. Once cutover to the new hardware was complete, we completed a second round of cutovers for Teams and application of security and GPOs to the boards. This was also completed without any disruption to planned training courses.

By completing this upgrade, we reduced the number of incidents per month for these boards from 50+ to less than 5, resulting in cost savings for the organization by not having delays, cancellations, or rescheduling Operations Training Initiatives. Show less

Project rescue! Lead a combined team of vendor and internal resources to transition the organization from SM9 to ServiceNow. In addition to project management activities, I lead the analysis and development of an interface from SAP through ISIM to ServiceNow for all employee master data, lead the analysis around CMDB and ITOM, developed training documentation, and lead weekly "town halls" to demonstrate functionality and answer questions for all of the IS staff.

IoT project - scope of the project was to custom develop applications and engineer processes to support the secure deployment of symmetric keys to wayside and locomotive endpoints, while keeping a decentralized system up to date with these changing symmetric keys. We implemented a solution whereby the symmetric keys were protected at rest and in transit via asymmetric encryption of the symmetric keys. Project was successfully delivered as a ScrumBan project (that's a significant… Show more

IoT project - scope of the project was to custom develop applications and engineer processes to support the secure deployment of symmetric keys to wayside and locomotive endpoints, while keeping a decentralized system up to date with these changing symmetric keys. We implemented a solution whereby the symmetric keys were protected at rest and in transit via asymmetric encryption of the symmetric keys. Project was successfully delivered as a ScrumBan project (that's a significant accomplishment for a 2 year project!), and helped usher in CI/CD tools (such as Octopus, Artifactory, and XRay) to the organization. Show less

This was a project recovery. Previous project managers were either released or moved to other projects. Project scope was to complete insourcing and re-development of a Voice Radio server and console application, replace Windows 7 desktop hardware with new Windows 10 desktop hardware, and complete implementations in the US and Canada. Scope of this role was project recovery, test leadership for end to end solution (from the Handset to the IDERs card to the Base Server to the Dispatcher… Show more

This was a project recovery. Previous project managers were either released or moved to other projects. Project scope was to complete insourcing and re-development of a Voice Radio server and console application, replace Windows 7 desktop hardware with new Windows 10 desktop hardware, and complete implementations in the US and Canada. Scope of this role was project recovery, test leadership for end to end solution (from the Handset to the IDERs card to the Base Server to the Dispatcher console), desktop hardware validation, implementation planning and leadership, and end user training. Show less

This was a business project management role comprised of vendor management, application development, internal data management, laptop hardware rollout, organizational change management (ADKAR model), and a training program to train 900+ field users across Canada.

Managed a vendor team of 6, internal team peaking at 20, and contractor training resources.

Fulfilled the role of project manager, implementation manager, Scrum master, Business Analyst, tester, and training lead.

Managed a project focused on enhancements, new functionality, and integration with the "Finance and Operations BI Project" (see below). Project was designed as a "wedge" project - between completion of the first major phase, and starting up of an overall BI Program. My responsibilities included facilitation of enhancement prioritization, managing testing, training content development, managing user acceptance testing, and providing coordination between this project and other active projects… Show more

Managed a project focused on enhancements, new functionality, and integration with the "Finance and Operations BI Project" (see below). Project was designed as a "wedge" project - between completion of the first major phase, and starting up of an overall BI Program. My responsibilities included facilitation of enhancement prioritization, managing testing, training content development, managing user acceptance testing, and providing coordination between this project and other active projects to ensure integration activities completed successfully. Show less

Managed a project team consisting of employees and sub-contractors to deliver functionality and GUI enhancements to the SAP EHSM Audit module. The project worked in 2 phases - phase 1 was focused on requirements and a small proof of concept of the GUI enhancements, and phase 2 was focused on full build. At the end of the project, we implemented a streamlined way for the client to initiate, valuate, remediate, and close audits through Web Dynpro and Floorplan Manager. For training of end… Show more

Managed a project team consisting of employees and sub-contractors to deliver functionality and GUI enhancements to the SAP EHSM Audit module. The project worked in 2 phases - phase 1 was focused on requirements and a small proof of concept of the GUI enhancements, and phase 2 was focused on full build. At the end of the project, we implemented a streamlined way for the client to initiate, valuate, remediate, and close audits through Web Dynpro and Floorplan Manager. For training of end users, we leveraged Camtasia for recording Computer Based Training. Show less

Managed a project team consisting of Hitachi Employees to deliver reporting to a Documentum implementation. Project was focused on delivering ETL, one tabular model (SSAS), and four SSRS reports to provide operational reporting for the McLaren Documentation system. My responsibilities included project schedule and budget management, QA, UAT management, and working with the McLaren Construction Reporting project team to train the end users) Project was ran as a workstream of the BI… Show more

Managed a project team consisting of Hitachi Employees to deliver reporting to a Documentum implementation. Project was focused on delivering ETL, one tabular model (SSAS), and four SSRS reports to provide operational reporting for the McLaren Documentation system. My responsibilities included project schedule and budget management, QA, UAT management, and working with the McLaren Construction Reporting project team to train the end users) Project was ran as a workstream of the BI Enhancements project (see below). Show less

Managed coordination between an ongoing BI initiative and a Maximo implementation project to develop a view to provide the most current state of active/inactive combinations of accounts, cost centers, and AFEs; provided assistance managing UAT.

Managed a project team consisting of Hitachi employees, client employees, and client subcontractors to build the foundational infrastructure, implement the enabling technologies, and develop the first phase of BI functionality. Project technologies were SharePoint 2013, Microsoft Master Data Services, and SQL Server 2012 (SSRS, SSIS, SSAS). Information was delivered through Tabular Models and SSRS reports. Once the foundational infrastructure and enabling technologies were implemented, the… Show more

Managed a project team consisting of Hitachi employees, client employees, and client subcontractors to build the foundational infrastructure, implement the enabling technologies, and develop the first phase of BI functionality. Project technologies were SharePoint 2013, Microsoft Master Data Services, and SQL Server 2012 (SSRS, SSIS, SSAS). Information was delivered through Tabular Models and SSRS reports. Once the foundational infrastructure and enabling technologies were implemented, the project team focused on delivering BI to the client. Project scope changed week-by-week as the client got to be more familiar with the "art of the possible". Project was delivered in an "Agile" method, whereas we would Blueprint, Build, and Implement information delivery, let the client work with it, and then enhance what was implemented in a subsequent Sprint. Ultimately, we delivered 5 Tabular Models, 34 SSRS reports, and 4 hierarchies in MDS. This project was the first phase of an overall BI initiative at the client. Show less

Managed a project team consisting of employees to upgrade test and production Microsoft System Center Service Manager (SCSM) and System Center Orchestrator (SCORCH) to 2012 version. The project was planned in a "research > do > improve > do" manner, whereby we practiced the upgrade in a test environment, identified process improvements, planned and scheduled the upgrade to the production system at the 15-minute increment level, and then executed the upgrade over night. Further, the… Show more

Managed a project team consisting of employees to upgrade test and production Microsoft System Center Service Manager (SCSM) and System Center Orchestrator (SCORCH) to 2012 version. The project was planned in a "research > do > improve > do" manner, whereby we practiced the upgrade in a test environment, identified process improvements, planned and scheduled the upgrade to the production system at the 15-minute increment level, and then executed the upgrade over night. Further, the project team were tasked with upgrading the associated SSRS reports from SCSM. Project was delivered on time, on budget, and to scope. Show less

Managed a project team consisting of employees and contractors to provide a usable SAP BI/BW Cube for reporting on Onboarding and Workforce Access Management success metrics. The project was initiated as a best efforts piece of work in September of 2012, and I was brought in to develop a plan to complete the project, establish a budget, and manage risks and issues. Due to leaving Up Consulting for Ideaca, I was not able to see the project through to completion. When I transitioned the… Show more

Managed a project team consisting of employees and contractors to provide a usable SAP BI/BW Cube for reporting on Onboarding and Workforce Access Management success metrics. The project was initiated as a best efforts piece of work in September of 2012, and I was brought in to develop a plan to complete the project, establish a budget, and manage risks and issues. Due to leaving Up Consulting for Ideaca, I was not able to see the project through to completion. When I transitioned the project to another PM, the project was on time, on quality, but over budget due to an unforeseen risk event. A project change request was in progress to remediate this. Show less

Managed a project team consisting of employees, in-house contractors, an outsourced service provider, and a third party solution vendor to develop and implement enhancements and process based requirements for a Benefits interface. Project was focused on making system changes based on legislated requirements, changes to internal process to realize gains of efficiency, and some minor bug fixes. After the vendor’s UAT failed in 2012, project was put on hold until 2013. UAT was re-planned to… Show more

Managed a project team consisting of employees, in-house contractors, an outsourced service provider, and a third party solution vendor to develop and implement enhancements and process based requirements for a Benefits interface. Project was focused on making system changes based on legislated requirements, changes to internal process to realize gains of efficiency, and some minor bug fixes. After the vendor’s UAT failed in 2012, project was put on hold until 2013. UAT was re-planned to allow for a longer cycle, thereby allowing for all test cases to be completed. Defects on the vendor’s side continued following project completion. Project was delivered on budget, to scope, but 2 months late due to aforementioned issues. Show less

Managed a project team consisting of employees and in-house contractors to develop and implement a new system to capture and track Compliance affirmations. Facilitated development through leading requirements elicitation sessions with stakeholders from HR, Legal, Corporate Communications, and Learning Solutions. Developed and lead a steering committee presentation to review alternatives and make a technology and process selection. Facilitated the remediation of audit observations through the… Show more

Managed a project team consisting of employees and in-house contractors to develop and implement a new system to capture and track Compliance affirmations. Facilitated development through leading requirements elicitation sessions with stakeholders from HR, Legal, Corporate Communications, and Learning Solutions. Developed and lead a steering committee presentation to review alternatives and make a technology and process selection. Facilitated the remediation of audit observations through the cleanup of SAP Master Data. Project was delivered on time and under budget. Show less

Managed a project team consisting of employees and contractors to identify and implement a tool to review the QA aspects (spelling, broken links, inventory of digital assets, accessibility, usability, etc) of public facing and internal websites. The Project was focused on solution selection and implementation to reduce the manual effort required by the E-Communications business users. The Project was delivered on time and under budget, and selected a SaaS tool.

Managed a project team consisting of employees, an outsourced service provider, and a third party solution vendor to develop and implement enhancements for a Performance Management interface. Project was focused on ensuring data accuracy being sent from SAP to Success Factors, increasing the depth of data for more detailed reporting, and developing exclusion parameters for certain contractors and temps. Project was planned on an accelerated timeline thanks to the use of follow-the-sun… Show more

Managed a project team consisting of employees, an outsourced service provider, and a third party solution vendor to develop and implement enhancements for a Performance Management interface. Project was focused on ensuring data accuracy being sent from SAP to Success Factors, increasing the depth of data for more detailed reporting, and developing exclusion parameters for certain contractors and temps. Project was planned on an accelerated timeline thanks to the use of follow-the-sun development. Show less

Managed a project team consisting of employees, an outsourced service provider, and a third party solution vendor to develop and implement process based requirements for a Pension interface. Project was focused on making system changes to allow for business process changes for Re-hires, Retirees, and Temp employees. Performed the Test Case Planning and Development tasks due to the lack of an available testing resource. Project was planned on an accelerated timeline thanks to the use of… Show more

Managed a project team consisting of employees, an outsourced service provider, and a third party solution vendor to develop and implement process based requirements for a Pension interface. Project was focused on making system changes to allow for business process changes for Re-hires, Retirees, and Temp employees. Performed the Test Case Planning and Development tasks due to the lack of an available testing resource. Project was planned on an accelerated timeline thanks to the use of follow-the-sun development. Project was delivered on time and on budget. Show less

Analyst for a major Operations Management System assessment. For this asessment, I participated on a team that performed the baseline assessment, documented gaps, and worked with leaders in each BU to develop remediation plans for geographic BUs and Shared Services BUs (e.g. health and safety).

Managed the project activities for our engagement with our client to conduct a strategic assessment of IT Capacity to support a 20 year vision. Project delivered a strategic assessment through the development of a current state assessment, gap analysis based on a policy document, and future state recommendations. Workshops, interviews, and competency discussions were conducted with members of all levels of the organization.

Managed a project team consisting of contractors to develop and implement enhancements for Talisman's custom Palantir Interface Application. Project was focused on new functionality due to changes in royalty structures. Project was delivered on time and on budget.

Managed a solution provider to upgrade an in-place asset negotiation tracking system. Project was focused on new functionality requirements. Project was delivered on time and on budget.