Duncan Hewett

Looking forward to the Gartner IT Symposium on the Gold Coast next week starting on the 9th of September! With AI taking center stage, get insights from Suncorp on their collaboration with IBM. Make sure to drop by the IBM booth to explore how watsonx.governance can ensure effective governance over the utilisation of AI for Generative AI and traditional ML. (Note: Not looking forward to the long queues for taxis at the airport)

30

I've always loved IBM Planning Analytics but now Cortell Australia's CoreEPM platform takes this one step further. https://lnkd.in/g8ZUx3rN https://lnkd.in/gEZuiM6N CoreActuals: Out-of-the-box Actuals Simply import one or many source systems, financials and non-financials, map multiple charts of accounts, built in currency translations, kpis, reporting and more. https://lnkd.in/gwnJctg8 CoreConsol: Multi-company Consolidation Purpose-built to handle the complexity of intercompany eliminations, profit in stock, investments in subsidiaries, consolidation journals and more. https://lnkd.in/gm3fQCbe CorePlan+: Budgeting and Forecasting Prebuilt modules to suit most industries, including Personnel, Capex, Revenue, Opex, Allocation and more being added every day. Ability to bring your own modules into the central CoreEPM core. https://lnkd.in/gtP928VJ CoreEPM - One Product - One Company #IBM #TM1 #CoreEPM #IBMPlanningAnalytics

20

1 Comment

The use of Public Cloud solutions like Azure are growing rapidly - and it can be hard to keep up. We consider a move to public cloud as a business change initiative, one that must include People, Processes and the Technology. At Equinox, our company value #2 is "Knowledge exists to be shared" - and that's the reason that we've been a training business as long as we've been in business. Microsoft Learn also has a huge number of free resources available to ensure teams can up-skill and modernize their approach. Ultimately the future is cloud and New Zealand business leaders need to hire and nurture talent for us to keep up.

2

Starting as of November 1st 2024 (Today), I will be taking the helm of overseeing the SUSE business for Australia and New Zealand. After having been at Denodo for 3.5 years, a leader in the Data Management market, I am now very pleased to join the SUSE team under the leadership of Dirk-Peter van Leeuwen, Arun Oberoi, Josep Garcia, Frank Feldmann, Werner Knoblich and the brilliant SUSE family both locally and internationally. I have been incredibly grateful for my time working at Denodo, building the team while helping organisations extract greater and greater value from their data in an ever complex and regulated world. One of the reasons I have made the move, is because according to Gartner, Cloud spending continues to exceed 20% YoY into the next few years, while the 2023 https://lnkd.in/gKp-Tkbt showed the average organisation was trying to manage ~3 CSP's. Gartner further states the demand by the business from Platform Engineering teams, by 2026 is to have a frictionless, self service, reusable experience to speed code into production securely. The business driven AI demand and systems co-dependencies we know are huge. With cloud native platforms underpinned by linux and containers, combined with integrating older systems that are dependent on successfully digitising processes and AI, I am of the view SUSE has a unique approach to create greater value in this highly challenging space. SUSE's long history of world class open source enterprise linux and more recently container management, have a differentiated approach to unify, standardise, support and secure across these platforms without forcing expensive migrations and re-engineering overhead. Thank you Denodo for my time there and thank you SUSE for this next chapter.

279

83 Comments

In this article, Joanna Gurry talks to how NAB is steadily reducing its reliance on overnight batch processes to get data from source systems into a central data platform, while also reducing its operational costs. Ada, which runs Databricks on Amazon Web Services (AWS) at its core, replaces several large data platforms, including a 26-year-old Teradata environment considered “intrinsic” to a number of banking operations. One of the key changes with Ada - or, more specifically, with a tool in its stack provided by Fivetran - is that it’s allowing the bank to “move away from file-based ingestion” and be more selective in what gets extracted and replicated in the centralised data platform.

63

1 Comment

LivePerson Case Studie: Open Universities Australia: Tripling lead qualification with generative AI agents Read how OUA leveraged LivePerson’s generative AI agents to enhance their recruitment process. This collaboration significantly improved lead qualification rates by 3x compared to self-searching and 2x compared to scripted chatbots. https://lnkd.in/dF8nKHdt #CX #AI #ConversationalAI #GenAI #Chatbots

1

https://lnkd.in/gZQni5wM This is a really important conversation TechnologyOne is proud to be part of, along with some of the most innovative Australian Tech companies, and the leading body representing IT professionals, the Australian Computer Society. Australian governments need to be much better at valuing the broader contribution to the Australian economy and community when they spend taxpayers' money. This is a highly credible and persuasive research paper breaking down the issue. #technologyone #GovERP #sovereigncapability

18

The utilisation of real-time data is becoming a crucial factor in enhancing business competitiveness. Virgin Australia stands out as a prime example, providing customers with a transparent view of their baggage's location throughout the entire travel process. By leveraging Databricks, Virgin Australia efficiently scales its operations, fosters seamless collaboration, and ultimately enriches the passenger experience. Such advancements undoubtedly influence decisions, like my preference to fly with them. #DataDrivenDecisions #EnhancedCustomerExperience

9

Great day spent with customers in Adelaide at the ServiceNow Innovation Summit, sharing insights into how we are putting AI to work on the Now platform If you thought the Internet and iPhone revolutionised technology, just wait until you see what GenAI is projected to do! It will fundamentally change the way we work (in all the right ways) Things I want everyone to walk away with: 🤯 GenAI is "the biggest invention of our generation" – it's set to unleash human potential like never before 💵 81% of companies are investing in AI this year, reaping triple returns already 👩‍💻 We know it’s not about AI; it’s about embedding productivity hacks into every workflow to enable actionability - which is why we've built GenAI into the platform itself so every workflow and business application is GenAI and NowAssist aware 🌟 NowAssist, the user experience powered by GenAI, provides seamless AI assistance to IT Service Management, HR, Customer Service and more - boosting productivity and creating a personalised experience for agents, employees and customers alike 💡 We inviting our customers to leverage the best models developed by our internal innovation team and industry partners, but you can also BYO LLM (Large Language Models) – enabling flexibility and interoperability so you can use the right model for the job Join us in Wellington on August 14th and Perth on August 21st to learn more! 💚

173

Who doesn't like opening up their time to do more productive activity? 🤔📈 Spend less time administrating and more time innovating by leaning on #AI with the tools you already have available in your Microsoft Suite! 💡 Ingram Micro have teamed up with Using Technology Better to deliver a webinar that gives all attendees (whether you are experienced or a new user) tips and tricks that you can apply to your day-to-day to be more productive. #CoPilot #Productivity #IMNZ #Microsoft Jamie Hall Barbara Kidd Cassandra Ong

19

Our latest #WorkTrendsIndex is here, and it shows Aussies & Kiwis are world-leaders when it comes to adopting #GenerativeAI.  84% of Australian and New Zealand knowledge workers use #GenAI at work, while the global average sits at 75%... oh, and BYOAI (bring your own AI to work) is a thing. ​Read the full report and learn more about AI at work: https://lnkd.in/gKKKuJpQ #MicrosoftAustralia #MSModernWorkANZ #WorkTrendsIndex #CopilotANZ

6

1 Comment

Our latest #WorkTrendsIndex is here, and it shows Aussies are world-leaders when it comes to adopting #GenerativeAI.  84% of Australian knowledge workers use #GenAI at work, while the global average sits at 75%. It’s great news for skills and productivity, but the 2024 #WTI also found a disconnect between employees and leaders—with employees eager to use AI at work and unwilling to wait for companies to catch up, giving leaders the opportunity to channel this momentum into organisational impact. ​Read the full report and learn more about AI at work: https://lnkd.in/gKKKuJpQ #MicrosoftAustralia #MSModernWorkANZ #WorkTrendsIndex #CopilotANZ 

3

Gold Coast Health is transforming the future of healthcare with the power of technology. iTnews recent podcast reveals how ServiceNow is helping improve innovation to provide better outcomes for Queenslanders. Learn more: http://spr.ly/6043eLphS #Healthcare #DigitalTransformation #CustomerSuccess

1

Making #Data and #Integration come to life with one of our strategic customers in Tasmania. Ideating how robust data and Integration practices can enable organisations to extract enhanced value is a speciality of Actian

44

7 Comments

This is a good article in terms of covering our strategy and where we see opportunities.

75

2 Comments

As some-one who started his career in manufacturing and supply chain in Australia this video strikes a chord. https://lnkd.in/ghi8v-qg Manufacturing in Australia has declined over many years but it still exists and it is vital. Innovative home grown manufacturers like Geographe are showing the way. To continue to be successful servicing their demanding mining customers Geographe needed access to leading edge global technologies. Their size could not be a barrier. They have shown that's possible with #SAPS4HANA in their manufacturing business. DyFlex Solutions - another growing Australia company - has played a key role in their journey. To any small to mid sized Australian manufacturers who still think world class ERP is too "big" for their business: you may be holding your business back by not considering SAP with DyFlex Solutions! #growwithsap #Sapgrow #manufacturing #cloudERP #

20

Are you ready for industry-specific AI guidance? George Dragatsis knows what to consider when preparing IT infrastructure for the AI era. Our Chief Technology Officer, George Dragatsis, discussed with TechDay Australia how IT infrastructure can transform into an 'Artificial Intelligence factory.' This new production model, where AI factories and foundries play an essential role, can be successfully adopted for your industry vertical. The crucial step is to partner with specialists who understand the importance of data-centric workflows in your specific industry, as they are the key to unlocking AI's full potential. More from George: https://bit.ly/AIfactories --- #GenerativeAI | Hitachi Vantara Australia & New Zealand

41