Aly Klidies

Breaking Down Barriers: How UC Tools Foster Global Collaboration https://hubs.li/Q02H4QDP0

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You can drive customer satisfaction and efficiency with conversational user interfaces. AI-powered CUIs provide personalized, accurate responses by analyzing customer data. Focus on clear CX goals, high data quality, and continuous evaluation to maximize their impact. CUIs can transform your customer service and elevate your business operations. #iworkforComcast #CustomerExperience #ArtificialIntelligence #ConversationalUserInterfaces https://lnkd.in/gMDJsiDJ

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Are you taking advantage of clean rooms yet? Data clean rooms help marketers access rich data sets and collaborate in ways that protect user privacy. LiveRamp's new interactive guide shares 12 essential strategies to navigate the digital landscape and maximize ROI.

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My top 2 take aways. Thoughts? 1. Focus on the future, not the past. Reframe business review meetings to business outlook, shifting to 30% look back & 70% look forward.  2. Replace slides with prep work. At a recent meeting with Nvidia, I learned meeting best practice is no slides, enabling more time on alignment & decision making in meetings https://lnkd.in/gkHDvSKR

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Charting the Digital Frontier: Lumen Leads the Voyage from Legacy to Innovation

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Wondering how Lumen Technologies can help keep you ahead of the game?. 🏈 With Lumen Digital, we’ve built a network for where you’re going – learn how the #TrustedNetwork for AI can help ➡️

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IT decision makers, do you have the need for speed? We definitely do at Comcast Business. When it comes to our small and medium-business customers' networks, my company offers innovative solutions that help to power up their operations. In this Pittsburgh Technology Council "One Mic Stand" podcast, Comcast Business Keystone Region Senior Manager Melissa Hychalk discusses the importance of network innovation, how mobile is playing a key part for small businesses, and why speed makes all the difference. #smallbusiness #internet #mobile #networkoperations #comcastbusiness #iworkforcomcast

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Do you have a subscriber engagement strategy? 🤔 Is it delivering the increased revenue and reduction in churn you expected? In our upcoming webinar, we’ll dive into what it takes to optimize your strategy to first boost engagement and then drive revenue from it. ✅ We’re covering it all, including: 📈 Driving acquisitions and upsells 🔄 Reducing churn ⚡ Quickly enabling changes that improve the customer experience Plus, you’ll get to see our Lifecycle Management tool live and in action. ▶️ Save your spot now: https://bit.ly/4dcwVuh #SubscriptionManagement #CustomerEngagement #RevenueGrowth #CustomerRetention #RecurlyEvents #KeepAGoodThingGrowing®️

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Private connectivity fabric is the key to unlocking the full potential of AI. Learn why more and more leaders are turning to this innovative solution from Lumen Technologies:

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#AI is helping SMBs level the playing field with larger competitors. Read our guide to learn how to leverage AI’s potential thoughtfully and safely. #SmallBusinessMonth #TeamWDAY

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Curious about using communication data to drive better relationships with your prospects and customers? 💬 Anthony Cruz, Solutions Consultant at ZoomInfo, demonstrates how Chorus Momentum tracks and analyzes your communication flow with prospects — from emails to meetings to dialer components. Learn how to visualize engagement, multi-thread contacts, and extract key insights from your conversations with Chorus Momentum. ⬇️

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1 Comment

🤓 𝐇𝐨𝐰 𝐭𝐨 𝐬𝐡𝐚𝐫𝐞 𝐜𝐨𝐧𝐭𝐞𝐧𝐭 𝐰𝐢𝐫𝐞𝐥𝐞𝐬𝐬𝐥𝐲 𝐢𝐧 𝐚 𝐙𝐨𝐨𝐦 𝐑𝐨𝐨𝐦. You would be surprised how many people don’t know this feature exists. It’s one of the easier methods to wirelessly share content in a Zoom Room. These are the types of features we share with clients who book demos in our Customer Experience Center. This happens to be the Logitech Business Experience Room but this is possible in any #zoomroom. Want to learn what else is possible? 𝐁𝐎𝐎𝐊 𝐀 𝐃𝐄𝐌𝐎. Contact a Call One, Inc. or Hello Direct team member! #collaboration #wireless #contentsharing #zoom #zoomrooms #hybridwork

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Planning a getaway? Don't stress about what to pack – use this handy packing list to ensure you have everything you need for a stress-free vacation! #TravelSmart

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When a business revamps its digital strategy, it may face several obstacles. The right technology partner can help overcome them. Check out this IDC Infobrief to learn what IT decision makers have to say about key digital transformation challenges, the perks of a cloud operating model, and the benefits of choosing a single solution provider like Lumen Technologies. #PartnerProgram #DigitalTransformation #Network

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Take a look at this new blog -The New CX: AI and Agents in Conversation. The unique pairing of AI and human skills specifically within a contact center context leads to higher customer satisfaction, better resolution rates, and an overall improvement in the quality of service provided. Learn more of how Five9 is balancing AI’s efficiency with human agent empathy #Five9 #CustomerCX #CX #Five9Joy #thenewCX

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If you are interested in incorporating #ABM to your marketing strategy, this is a great course to take from the HubSpot Academy, "Getting Started With Account-Based Marketing." Tip💡You should use ABM if: 1. Your product is expensive 2. You are selling to a buying committee (at least 3 people) 3. You're deal sizes are large (ABM): https://lnkd.in/gai5wfMi

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