Your Latino team members are not okay. They may not be saying much, but that doesn’t mean they aren’t carrying an emotional burden right now. To put it into perspective, 30 million Latino workers, represent about 18% of all employed Americans. Here are 10 ways you can support your Latin@ employees 1. Don’t Assume Silence Means Safety Encourage optional forums, small group listening sessions or facilitated discussions, where employees can share or simply be together without pressure to speak. Partner with trusted facilitators who are trauma-informed and culturally competent. 2. Center Employee Resource Groups (ERGs) as Leadership Partners Latinx, immigrant, and other affinity ERGs should be resourced and empowered, not just seen as extracurriculars. Invite ERG leaders into decision-making spaces and offer them additional support (budget, stipends, time) to care for their communities. 3. Normalize Flexibility Without Penalty Allow team members to work remotely, shift hours, or step back temporarily without guilt or career risk. Make sure managers are explicitly told to expect and support this, not just allow it grudgingly. 4. Provide Trauma-Informed Manager Training Give your people leaders tools to recognize signs of stress and dysregulation, and how to respond with empathy. A 30-minute training or resource guide on trauma-informed leadership can go a long way. 5. Signal Psychological Safety in Communications When sending organizational emails or giving team updates, include lines like: “We know some of you are navigating difficult realities right now. Please take what you need. Your wellbeing matters.” Simple language can shift the tone from performative to human-centered. 6. Audit Your Policies for Equity Under Stress Review attendance, productivity, and performance policies through an equity lens. Ask: Do our policies punish people for being human under pressure? Adjust where needed, especially for frontline or hourly workers. 7. Offer Community-Based Mental Health Support In addition to traditional EAPs, consider partnerships with community mental health orgs that specialize in supporting Latinx and immigrant communities. Representation matters when people are processing trauma. 8. Practice Public Allyship Don't just say "we support our employees". SHOW IT. Issue a statement, make a donation, attend a protest, lobby for humane policies, or allow civic time off. Your internal commitments should be reflected externally. 9. Protect Time for Connection Host drop-in wellness hours, journaling sessions, or even quiet rooms. Schedule “meeting-free” days. Create rituals of care that acknowledge the moment and invite restoration. 10. Show Up Yourself Vulnerability from leaders matters. You don’t have to have all the answers. But you do have to be willing to say, “I see you. I care. I’m learning how to do better.” Do the internal work and educate yourself. Need help with any of this? Let’s connect.
Definitely commenting for reach. I hope my Latino colleagues know they are not alone in this. We fight together.
This is so vital! Well done highlighting this need and real solutions, not just fluff!! #3 especially is key! Without penalty!!! As POC this is so hard and permission to take time to can make a WORLD of difference. I felt that one! Thank you Ruby Garcia
Love this list and I would add a few: 1) If you have open roles, hire Latino talent! There hasn't been a more urgent time to center our experiences and bring in our perspectives to the workplace 2) Hire facilitators that can lead conversations to help heal and process pain for all internal staff 3) Support courageous conversations that lean in to the silence and internalized racism some Latinos are demonstrating in this moment so that we can hold ourselves accountable to what is needed to shift so that history never gets repeated.
Very impactful post. I'm honored to be building with you Ruby Garcia
Not only that, but I also serve on a Latino council for a local agency, which includes representatives from a wide range of organizations. At our last meeting, I was direct: I pointed out that there are no longer sufficient resources to support the Latino community, and that we’ve reached a point where we have to rely on building real community and preparing for difficult conversations and scenarios. I even shared an example of a challenging situation involving a client and asked how prepared everyone felt to respond — encouraging us to think it through together. The coordinator’s response was telling: they simply said, “We’ll cross that bridge when we get to it."
Believe in this whole heartedly, and feel it so deeply as an Arab American woman in corporate America… I am curious on how we should navigate the conversation as I found myself engaging with a few in the Latino community who actually support all that is happening. I found myself in pain more than shock, and they were offended by my efforts. Didn’t even know where to start on educating them, or if it is even my place to do so. Any tools/tactics you suggest? Not that I care to offend folks when it comes to this matter, but trying to be sensitive to a work environment.
We are definitely not okay and I have not even been able to articulate it without crying. Thank you for this.
How about offering up free massages? That’s what I need right now
Great post, Ruby! Thanks for sharing! I’m sure this will help people get started. I am deeply convinced that practicing and promoting Allyship in everything we do will make our societies better.
CX Analyst | 360° Data Storytelling and Strategy | Master's in Data Analytics and Visualization | where DevOps meets OrgPsych
2moTrauma informed care in the workplace is so wildly underrated -- I don't know who said this, but if you don't treat everyone like they've been traumatized you'll always miss the people who are.