Vanessa Van Edwards’ Post

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Bestselling Author and Instructor at Harvard University. Helping Professionals Master People Skills. DM me “SCHOOL”

In which of these 2 scenarios, will a sales rep sell more blenders? a) She nails the demo, flawlessly blending a smoothie in front of potential customers b) Same exact pitch, but when she pours the smoothie, she spills it all over the table Dr. Richard Wiseman conducted this exact study. More people bought the blender when she made an absolute mess. This phenomenon is called the "other shoe effect." The underlying principle: We instinctively know people aren’t perfect. So when someone appears too polished in high-stakes moments—job interviews, pitches, first dates—part of our brain asks: “What are they hiding? When does the other shoe drop?” The longer someone appears flawless, the more suspicious we get. This creates a dangerous cycle: • You try to appear perfect in the first impression • The other person's brain gets increasingly distracted wondering about your hidden flaws • When your imperfection finally shows (and it will), it hits much harder than if you'd acknowledged it upfront I learned this the hard way. When I first wrote Captivate, I tried to sound like an academic. My editor called it out: “This doesn’t sound like you.” So I rewrote the intro to be me, very me in a vulnerable way: “Hi, I’m Vanessa. I’m a recovering awkward person.” That vulnerability built instant trust. By dropping my shoe early, I built trust immediately and let readers know they were in good company. This is also how I introduce myself in conversations, and I have noticed everyone laughs and relaxes when I say it. There are a couple situations where you can actively use this effect: • Job interviews: After sharing your strengths, say "One area I’m still growing in is public speaking—which is why this role excites me." • Investor pitches: After a strong open, confess: "One challenge we’re still working through is [X], and here’s how we’re tackling it." • Team meetings: Proactively raise project risks, then offer a solution. Don’t let others discover it first. Rules to remember: • Choose authentic vulnerabilities, not fake ones • Drop your shoe AFTER establishing competence, not before • Pair vulnerability with accountability - show how you're addressing it Remember: The goal isn't to appear perfect. It's to appear trustworthy. And trustworthy people acknowledge their imperfections before others have to discover them.

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Harvey Castro, MD, MBA.

ER Physician | Chief AI Officer, Phantom Space | AI & Space-Tech Futurist | 4× TEDx | Advisor: Singapore MoH | Author ‘ChatGPT & Healthcare’ | #DrGPT™

3mo

Thanks for sharing, Vanessa

Simon Pilon

AI-Powered Reactivation & Sales Acceleration | Turn Dead Leads Into 5–6 Figure Profit

3mo

This really hits home. There's something powerful about showing up as genuinely human rather than trying to be the perfect candidate or colleague.

Renee Lynn Frojo ✨

They tell you to tell your story. I show you how. 🧡 Brand storytelling content, consulting, and community for purpose-led founders, freelancers, and creatives who want reach and resonance | 1:1 | Group Cohorts

3mo

Permission to make more mistakes. Love it.

Elena Baryshevskaya

Product & Strategy Exec | Finance·Tech·Telecom | From 0→1 to Scale

3mo

That’s an incredibly accurate observation that could help many people to win the moment. Vanessa, thanks for sharing!

Julie Browne, Speaker, Writer, Coach

Helping special needs families thrive in their new normal.

3mo

It’s so hard to listen when a person introduces themselves by dropping the other shoe. Definitely better to build trust by showing competence before mentioning your inadequacy. This knowledge helps me hold back from sharing my fears first and just delivering whatever I’m there to do / say.

Lisa Haverty, Ph.D.

Career Coach | Build a career that feeds your soul & your salary. Coaching for people seeking purpose in their worklife.

3mo

LOVE this - you've put into words something we all feel but can't put our finger on!

Daniel Guimont

Bilingual Senior Training Specialist | Driving Organizational Growth Through Impactful Training, Development, and Innovation | Aspiring Leader in Training & Development

3mo

This is great insight! Similar to your story, I always tried to show the best side, but with what you shared, it makes sense that people want to see flaws in order to gain their trust. Excellent post!

Delon Ross

Graphic Designer and aspiring HR Industry Enthusiast

3mo

The first image has more confidence in the technique. However, the second image has the human effect with the spill. People are drawn to the bloopers-perhaps subconsciously as its more relatable to make mistakes

Pam Dunn

PreSales Leader | Strategic Advisor | Featured Speaker | Curious and Continual Learner | Startup Enthusiast | Podcast Junkie

3mo

Being authentic and vulnerable builds trust and makes people want to root for you. Great reminder that you don’t want to “fake it!”

Danielle Watkins, PMP, CSM

Sr. Program & Project Manager | PMP® | Certified Scrum Master | Driving Growth | Transforming Operations | Delivering Measurable Impact

3mo

Great post, new perspective. Thank you.

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