Steven Pope’s Post

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6-Billion sold on Amazon, My Amazon Guy: PPC, DSP, SEO, Design, Strategy. Digital Marketing Agency with 422 Brands Managed | Hiring

WILD - Amazon just refunded me finally for a return in 2018! $1,798.81 is being credited to me today in 2025 after 7 years I'm probably not the only customer who has experienced this but isn't that crazy!? 7 years to payout a return??? Amazon emailed me this: We are contacting you about an unresolved product return that you initiated on Amazon. Following a recent internal review, we identified a very small subset of returns that were unresolved because we could not verify that the correct item had been sent back to us. We could have notified these customers more clearly (and earlier) to better understand the status and help us resolve the return. Given the time elapsed, we’ve decided to err on the side of customers and just complete refunds for these returns. You have one of these returns, shown below. We have completed your refund for this item. The refund was made to the original payment method, or if unavailable, was applied as an Amazon Gift Card to your account. Refunds typically take 3-5 business days to process and appear in your account. There is no action required from you to receive the refund, and we have made process changes to more promptly contact customers about unresolved returns going forward. You can visit Your Transactions to get additional details.

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Steven Pope

6-Billion sold on Amazon, My Amazon Guy: PPC, DSP, SEO, Design, Strategy. Digital Marketing Agency with 422 Brands Managed | Hiring

3mo

Bloomberg Spencer Soper has picked up this news.

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Sean Maguire, SPHR

Saved over $500,000 per year in payroll and workers’ compensation costs by analyzing time and attendance data and daily process workflows.

3mo

Imagine the float sitting on $1 billion in refunds for 7 years that’s probably hundreds of millions

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Sam Petegorsky

Digital Marketing | AI Automation | Google Ads | Operations Management | eCommerce Specialist

3mo

Did Amazon care if the correct item was returned in 2018?

Daniel H.

Associate Director of Advertising | Amazon Full Funnel advertising expert | Speaker | Lacrosse Girl Dad | Jiu-Jitsu Boy Dad

3mo

I got an email the other day saying they’re gonna refund me one from 2023. WTH

Joseph Shusterman

CEO & Founder of Bluemark and Safsira (Universal Promo API)

3mo

I got the same email! Wonder what’s going on

Sean Burns

Team Manager at RDX Sports

3mo

if Amazon had paid you in BTC, you’d be shopping for a yacht right now! 😀

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Scott Needham

Helping Amazon professionals grow market share with insights that take seconds instead of days.

3mo

My friend had the same thing. They gonna pay interest????

Aleem Khan Sadozai

$200M+ Amazon Sales | $100K+ Monthly PPC Spend | Building Amazon PL Giants with Data Driven PPC | Upwork Top Rated Plus - Founder at AKSpire

3mo

Persistent follow-ups often accelerate resolution for delayed refund cases.

Jordi Ordonez

Amazon Consultant | Ecommerce Consultant | Amazon Ads Educator | Amazon Seller | Speaker | +25 years of experience

3mo

Well well well, lucky you! Christmas came early this year!

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Steven Lee Smith

My leadership goals are centered around inspiring and empowering my clients to achieve sales excellence. Join me in achieving greatness and let's make an impact together.

3mo

Love this, Steven

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