How to personalize cold emails for 20%+ response rates

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Marcus Chan Marcus Chan is an Influencer

Many B2B Sales Orgs Quietly Leak $2-10M+..the Revenue Engine OS™ Diagnoses & Unlocks Revenue in 90 Days | Ex-Fortune 500 $195M Org Leader • WSJ Bestselling Author • Salesforce Top Advisor • Feat in Forbes & Entrepreneur

Your prospect has 147 unread emails. Yours just got added to the pile. What makes them open YOURS instead of the other 146? After sending thousands of cold emails and generating over $700M in sales throughout my career, I've identified the #1 mistake destroying most cold outreach: ZERO RIGHT PERSONALIZATION. Most reps "spray and pray". Sending the same generic template to 1,000 prospects hoping something sticks. Then they wonder why their response rate is 0.5%. Here's the cold email framework that consistently gets 20%+ response rates:  → Make your subject line about THEM, not you. Use recent news, achievements, or common pain points to spark curiosity. Example: "Your Inc 5000 ranking" or "Austin expansion" 1. Keep your email so simple it doesn't require scrolling. It MUST be mobile friendly, as 68% of executives check email primarily on their phones. 2. Use this 3 part structure:  → Personal opener: "Hey [Name], [specific personalization about them]"  → Show understanding: "In chatting with other [title] in [industry], they're typically running into [pain point]"  → Soft CTA: "Got a few ideas that might help. Open to chat?" 3. Research these personalization sources: • Company website (values, mission page) • Press releases • LinkedIn activity • Earnings transcripts (for public companies) • Review sites The hardest territory to manage isn't your CRM. It's the six inches between your prospect's ears. They don't care about your product. They care about THEMSELVES. Recently, one of my clients was struggling with a 1.2% response rate on cold emails. We implemented this framework, and within 2 weeks they hit 17.4% - with prospects actually THANKING them for the personalized outreach. Find your sweet spot on the personalization spectrum. You can't do hyper personalized video for everyone, but you can't blast the same generic template either. — Hey reps… want another cold email strategy? Go here: https://lnkd.in/gKSzmCda

Marcus Chan

Many B2B Sales Orgs Quietly Leak $2-10M+..the Revenue Engine OS™ Diagnoses & Unlocks Revenue in 90 Days | Ex-Fortune 500 $195M Org Leader • WSJ Bestselling Author • Salesforce Top Advisor • Feat in Forbes & Entrepreneur

4mo

🟢 Account Executives, want me to personally coach you with my proven system to build bulletproof confidence and to earn $500K+/year without grinding? Book a call here to see if it’s a good fit: http://venli.co/zmg-strategy-call

Max Pashman, CFP®

Creating financial blueprints for entrepreneurs and equity compensated executives I Founder of Pashman Financial, LLC

4mo

Better templates for better outcomes! The way we like it!

Pavan Kumar Gilda

Senior Backend Engineer | Java, Spring Boot, AWS, Node.js, Pega | Scalable, High-Impact Solutions

4mo

People care about their problems, their goals, and how you make their life easier. That’s it. If you’re not speaking to that, you’re invisible. The toughest part of sales isn’t managing your CRM, it’s getting inside their head, figuring out what keeps them up at night, and showing them why you matter to them. Everything else is just noise!

Salman Mohiuddin

Helping Sales Pros Close More Deals + Crush Quota | 17 Years as an AE | ex-Salesforce, IBM + Asana | Founder, Salman Sales Academy | #1 Sales Influencer in Canada 2025

4mo

When the prospect spends a few secs on avg skimming an email, you definitely have to be relevant and to the point. Great tips 👏

Gwen Gayhart

Over 50 and overlooked? I help you turn ‘overqualified’ into hired | Your Next Job is Just 90 Days Away | Founder of Offer Mode | Performance-Based Hiring Certified | Fortune 500 Talent Leader

4mo

Everyone’s favorite station: WIFM!

Keith Weightman

RVP, Sales @ Bullhorn - I talk about creating systems for sellers to scale your impact, not your hours

4mo

Nice framework. Equally as important is to go multi-channel - phone, LI, VM, email, etc. Part of standing out above the noise is relevant message delivered consistently, while others rely on 1 channel and give up way too soon.

Aneeq Essani

Founder & CEO @ Consultisor | Empowering 5000+ Businesses & Fintechs | MSB / VASP

4mo

If your cold email feels like a copy-paste job, it isn’t getting read. We’ve built entire funnels on personalization alone. It’s not optional, it’s what gets replies.

Colton Cobb

🏠 Real Estate Investor, STR + CRE | ⛰️ President of GoodHill (Education Non-profit) |

4mo

Spot on! Too many cold emails are all about the sender. Shifting the focus to the prospect changes everything. Time to start personalizing with purpose! 

Kaleb Bayer

Top-Performing SDR | B2B Sales | Tech-Savvy | Cybersecurity Background | Hungry to Learn

4mo

This hits the nail on the head. Personalization isn’t a “nice to have”—it’s the difference between being ignored and starting real conversations. I’ve seen firsthand how a simple, relevant opener tied to them can completely flip response rates. Quality always beats quantity in cold outreach. 🤝

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