Mario Ferrer on LinkedIn: 12 // Laura Trujillo and Ashlee Harris, City of Austin // User Research

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Mario Ferrer

Lead Content Designer

2y

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The way Laura Trujillo and Ashlee Harris describe the way they get stakeholders to understand better the value of content is simply brilliant. These "funshops" as they call them, are a fantastic tool to help the rest of us make sure our content is truly user-centric while they create empathy for the people reading our content. #uxwriting https://lnkd.in/d-fBJX5

12 // Laura Trujillo and Ashlee Harris, City of Austin // User Research and…

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Steven Douglas

LOVED this episode

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