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      Mario Ferrer

      Mario Ferrer

      Lead Content Designer

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      "Language choices reflect power structures, which always demand scrutiny and vigilance, particularly when they relate to design choices that potentially affect millions or more." - Erika Hall Creating a list of "banned words" has been very helpful in our team to improve the language we use in our products. It also forces us to come up with better alternatives and banish jargon altogether. #uxwriting https://lnkd.in/eRXkSvw

      Eliminate Heedless Words – Mule Design Studio – Medium

      Eliminate Heedless Words – Mule Design Studio – Medium

      medium.com

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      Om Tandon
      Om Tandon
      Good share! Mario Ferrer. also recently came across this "Tone of voice" section on Munzo bank's website, really good to see companies being transparent and serious about UX writing, https://monzo.com/tone-of-voice/
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      Blanca Rego
      Blanca Rego
      This quote is great: "Natural language is how you code for humans."
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      Mario Ferrer

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