Woofie's reposted this
What’s one way you go above and beyond to connect with your clients? 💬 Pet care isn’t just about providing a service—it’s about building trust, fostering connections, and becoming a reliable part of someone’s life. When a client hands over their keys or entrusts you with their pet, they’re giving you something invaluable: their confidence. So how do we honor that trust and make the most of these relationships? 🌟 Listen Deeply: Every interaction with a client is an opportunity to learn more about their needs and the unique personalities of their pets. Take the time to ask questions, observe, and truly understand. 🌟 Be Proactive: Anticipate client and pet needs before they arise. Whether it’s remembering a pet’s favorite treat or offering flexible scheduling during busy times, the little things show you care. 🌟 Be Consistent: Relationships are built on reliability. Show up, follow through, and stay true to your word every single time. Pet care is a privilege, and every interaction with a client and their pet is an opportunity to strengthen that bond. It’s these relationships—not transactions—that make our work meaningful and sustainable. Amy Addington talked all about Woofie's and being a franchise pet business owner, on podcast episode 557. Listen anytime by clicking: ⭐️ https://lnkd.in/gjE8jaYt