Wati’s cover photo
Wati

Wati

IT Services and IT Consulting

End-to-end WhatsApp API solution for SMBs across the globe. Trusted by the fastest-growing brands in over 100+ countries

About us

Reimagining customer engagement, Wati is the leading conversational platform built on WhatsApp's Business API. Our easy-to-use software empowers 10,000+ businesses across 160+ countries to deliver personalised, real-time conversations at scale. With innovative AI solutions, we're transforming how companies communicate: Shared inboxes allow seamless collaboration Powerful automation boosts efficiency Broadcast messaging engages customers Intelligent chatbots provide instant support As a fast-growing global SaaS startup, we're passionate about using technology to build meaningful relationships between businesses and customers. Our talented, driven team is united by a vision to empower organizations and redefine connections through meaningful conversations.

Website
https://link.wati.io/4jOzFSe
Industry
IT Services and IT Consulting
Company size
51-200 employees
Headquarters
Hong Kong
Type
Privately Held
Founded
2019
Specialties
Customer Support, Chatbot, WhatsApp API, WhatsApp Business, Lead Generation, Notification, Business Messaging, WhatsApp Business API, Chat Automation, Enterprise Solutions, CPaaS, SaaS, WhatsApp, Customer Services, Customer Experience, Conversational AI, and Bulk Broadcast

Locations

Employees at Wati

Updates

  • Wati reposted this

    View profile for Bianca Ho

    Co-Founder & COO at Wati & Clare.AI (Backed by Sequoia)

    Our most awaited integration is out. 1000s of users have been asking for this. WhatsApp for HubSpot. For years, there’s been a gap: Customer chats on WhatsApp & email on one side. Context and data in HubSpot on the other. But the bridge between them? Missing. In fast growing markets across Asia and beyond, businesses run on WhatsApp but their systems don’t. Conversations happen in one place. Context lives in another. That’s exactly what we’re fixing. The new Wati + HubSpot Integration connects both worlds in real time. Every chat, every update, fully in sync. And with Astra AI, your team gets: 👉 Instant summaries 👉 Key actions extracted 👉 Sentiment analysis before you even open the chat To make sure you get hands on value from day one, we’re hosting a live interactive session next week. (Almost) no slides. Just full setup step by step. Abhinav & Niroop will show you:: 👉 How to connect Wati and HubSpot in minutes 👉 How to automate your syncing 👉 How to track every chat, in real time 👉 The internal config our own team uses Sales teams are saving 10+ hours/week Improving close rates by up to 35% Not by grinding longer but by finally having context that actually works for them. I’ve always admired what Dharmesh & Yamini have built at HubSpot. Feels surreal to now launch something that extends their vision bringing WhatsApp + CRM together for thousands of growing businesses. Register now to save 10+ hours/week and close faster: https://lnkd.in/gSuMjtBn P.S. Tag your marketing & sales colleague / share with anyone who’d find it helpful.

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  • Wati reposted this

    View profile for Bianca Ho

    Co-Founder & COO at Wati & Clare.AI (Backed by Sequoia)

    Big update: C1 is going global. It started in Hong Kong, where over 200 people showed up even after the city was hit by the strongest typhoon in years. That day, we realised something powerful: when you solve real problems, people show up… no matter what! Now, it’s time for the next chapter. C1 → Mexico City 🇲🇽 Same belief. New continent. A gathering for founders, operators, and creators to explore how WhatsApp + automation are shaping the next wave of commerce. Expect conversations, not slides. Real builders, real stories, and live demos on how automation can scale customer intimacy without losing the human spark that makes it work. Special highlight: Ken Yeung will be joining us in person to share what’s next for global business messaging. 📍 Terraza Roma – Av. Oaxaca 90, Roma Nte, CDMX 📅 28 October | 9:30 – 13:00 🥐 Brunch + networking Seats are limited. Don’t miss out. Check out the link here: https://lnkd.in/gyD2tBy6 Tag your friends and colleagues from Mexico. P.S. A snap of the cool Hong Kong C1 event. We are set to replicate this in Mexico. See you all soon.

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  • Wati reposted this

    View profile for Bianca Ho

    Co-Founder & COO at Wati & Clare.AI (Backed by Sequoia)

    Why build Astra when Comet or Atlas already exist? I get this question every single time. Every time a new AI browser launches, people assume it’ll replace everything. That somehow, the future of business AI is just... typing prompts into a prettier browsers by OpenAI, Perplexity etc. Here’s the truth: 👉 AI browsers are brilliant for individuals. 📌 They can find the cheapest flight from Chennai to Hong Kong. But they won’t qualify a lead for your business. 📌They won’t follow your sales script. They won’t respect your compliance boundaries. Because they were never designed to. Comet and Atlas act on behalf of people, not companies. They’re great for curiosity and convenience but not for control, context, or conversion. That’s why we built Astra - https://lnkd.in/gbnbhx7z Today, 500+ businesses use Astra to qualify leads faster, follow brand rules, and shorten their sales cycles on web and WhatsApp. It’s AI that knows your business, acts within your parameters, and learns from your data. Astra gives businesses autonomy over their intelligence using their own data, rules, and systems to drive growth, not guesses. We’re not here to replace browsers. We’re here to help businesses own their intelligence and scale it faster. And if you are a business, you will love Astra! P.S. Cheers to the team committed to making Astra the best AI SDR for sales acceleration.

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  • View organization page for Wati

    167,206 followers

    🌟 Celebrating Our Q3 2025 Watian Recognition Program Winners! Our Q3 champions didn’t just meet expectations - they smashed them! By turning challenges into breakthroughs and collaboration into magic, they’ve shown what it truly means to live the #WatiWay. From bold problem-solvers to visionary innovators, these winners have inspired their teams, driven impact, and made Q3 unforgettable. Meet the powerhouse individuals shaping Wati’s journey — every story a testament to creativity, dedication, and results. As a token of appreciation, our winners (Xi Liu, Shuai Dai, Anand Sachan & Maria Braganca) also enjoyed a laid-back coffee chat with a co-founder - an inspiring exchange about the future of Wati, their ideas for growth, and the unique value each of them brings to the table. Here’s to bigger wins, bolder ideas, and even more boundary-breaking ahead! 💪✨ #WatianRecognitionProgram #TeamWati #BeyondBoundaries #WatiWay #CelebratingExcellence

  • View organization page for Wati

    167,206 followers

    Partnership Announcement - Thrilled to announce that Wati is joining forces with WebCastle! 🚀 Together, we’re bringing powerful WhatsApp automations and joint tech-driven solutions to businesses around the world. With WebCastle’s pioneering expertise in Website Development, App Development, E-Commerce, Digital Marketing, and AI -  this collaboration represents the best of innovation, automation, and all things technology. Here’s to empowering brands to connect, engage, and grow — one conversation at a time! ✨ #Wati #WebCastle #Partnership #WhatsAppForBusiness #Automation #DigitalInnovation #Technology

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  • Wati reposted this

    View profile for Ken Yeung

    Co-Founder & CEO at WATI | Helping Businesses scale through WhatsApp | Driving ROI through Conversational Commerce

    Big news for us at Wati! We’ve been selected among 50 startups globally for the first-ever Google for Startups Gemini Founders Forum at Google’s Mountain View headquarters this November. Out of nearly 1,000 applicants, only a few were chosen: startups building the next generation of AI products using Google’s Gemini and Cloud infrastructure. For us, this recognition is about more than being selected. It validates what we’re building with Astra, our AI orchestration platform that helps businesses deploy intelligent agents across WhatsApp, web, and voice: all powered by Wati’s communication infrastructure. Excited to head to Google HQ, collaborate with the Google team, and push forward what’s next in AI-powered business communication. Here’s to building from Mountain View this November! Google for Startups Google Cloud Google DeepMind

  • View organization page for Wati

    167,206 followers

    Imagine knowing exactly who’s listening, who’s slipping away, and who’s ready to act without spending hours sifting through contacts. With segments, your WhatsApp broadcasts become smarter, faster, and far more effective. Instead of guessing, you reach the right people at the right time, automatically. Here’s how segments work for you: 🟢 Target your most engaged audience: Send upsells, referrals, or surveys to contacts who’ve interacted recently. 🟢 Win back inactive customers: Reconnect with people who’ve gone quiet in the last 30–90 days. 🟢 Re-engage at-risk contacts: Send gentle nudges before they drift away completely. 🟢 Broadcast with confidence: Contacts are pre-sorted into actionable groups, so you hit the mark every time. This isn’t just about saving time. Customers using segments are seeing higher reply rates, more clicks, and faster campaigns, all powered by behaviour-driven targeting. To try segments, you can just navigate to your Wati account. If not an existing customer, sign up for Wati today! #WhatsAppMarketing #CustomerEngagement #WatiSegments

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  • View organization page for Wati

    167,206 followers

    Still buzzing from last Thursday! We wrapped our first-ever flagship event in Hong Kong, 𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻𝘀 𝟭 (𝗖𝟭𝗛𝗞), and the energy was simply unbelievable. Not even the strongest typhoon in recent years could stop this community! We were thrilled to welcome over 200 attendees to a completely full house as we celebrated a huge milestone: Wati’𝘀 𝟱𝘁𝗵 𝗮𝗻𝗻𝗶𝘃𝗲𝗿𝘀𝗮𝗿𝘆! 🎉 While the stage was on fire, the real magic was seeing the future of conversational commerce come to life in our interactive foyer. The highlights included: 🤖 𝗧𝗵𝗲 𝗪𝗮𝘁𝗶 𝗔𝗜 𝗭𝗼𝗻𝗲: We unveiled our next-gen AI toolkit, giving guests a first look at the power of 𝗩𝗼𝗶𝗰𝗲 𝗔𝗜, 𝗔𝗜 𝗖𝗼-𝗽𝗶𝗹𝗼𝘁, and 𝗔𝘀𝘁𝗿𝗮 to automate intelligent customer conversations. 🧋 𝗧𝗵𝗲 𝗪𝗮𝘁𝗶 𝗣𝗮𝘆 𝗽𝗼𝘄𝗲𝗿𝗲𝗱 𝗯𝘆 𝗞𝗣𝗮𝘆 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: The star of the show! We partnered with 𝗞𝗣𝗮𝘆 to let attendees order and pay for bubble tea in a single WhatsApp conversation using our 𝗪𝗮𝘁𝗶 𝗽𝗮𝘆 𝗽𝗼𝘄𝗲𝗿𝗲𝗱 𝗯𝘆 𝗞𝗣𝗮𝘆 feature “Checkout within Chat” — all in under 30 seconds. ✨ 𝗠𝗲𝗿𝗰𝗵𝗮𝗻𝘁 𝗦𝗵𝗼𝘄𝗰𝗮𝘀𝗲: A special thank you to our fantastic Wati merchant, 𝗣𝗿𝗲𝘁𝘁𝗶𝟱, for demonstrating their live, seamless setup and sharing their success story! This day would not have been possible without the brilliant minds who graced our stage. A huge round of applause for: • Our leadership team: CEO Ken Yeung, COO Bianca Ho, and General Manager of Greater China Dylan Kwan for sharing Wati's vision, latest features, and AI innovations. • Alvita Szeto from Meta for showing us the future of engagement on the world's top messaging platforms. • Alan Ng and Kaylie Chan from Google for their incredible session on the future of search and messaging, including introducing Google’s Click-to-Message ads and Wati’s measurement solutions. • Yuheng, York LIANG from KPay Group and Dorothy Chau (Botanic Pretti5) for their insightful panel on the future of retail, merging online and offline to boost sales through conversations. • Manci Man from Century 21 Goodwin International and William Liu from CMER for sharing powerful, real-world strategies for driving growth in the real estate and healthcare industries. To every industry expert, partner, and valued customer who joined us: thank you 💚 We are incredibly grateful to have brought this amazing community together under one roof. Having you all there to witness and celebrate Wati's 5-year milestone has created unforgettable memories for our entire team. This is just the first of many conversations to come, and we can't wait to continue building this future with you. #Wati #Conversations1 #C1HK #WhatsAppBusiness #ConversationalCommerce #Meta #Google #WatiPaypoweredbyKPay #KPay #AI #Astra #Pretti5 #Wati5thanniversary

  • Wati reposted this

    View organization page for WebCastle

    22,257 followers

    A proud moment for WebCastle as we officially strengthened our partnership with Wati! Welcoming the Wati team to our office was more than just an event; it was the beginning of a collaborative journey to redefine WhatsApp-driven business communication. This partnership empowers us to bring smarter, faster, and more seamless digital solutions to our clients. With strategy, technology, and innovation hand in hand, we’re ready to take digital transformation to the next level - together with Wati. #WebCastle #ThinkBuildConnect #Wati #WhatsAppBusiness #PartnershipAnnouncement #DigitalTransformation

  • View organization page for Wati

    167,206 followers

    We’re still energized from being part of the Meta WhatsApp 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗦𝘂𝗺𝗺𝗶𝘁 𝟮𝟬𝟮𝟱 at Jio World Centre, 𝗠𝘂𝗺𝗯𝗮𝗶 💚 The summit brought together some of the most inspiring business leaders who are shaping how conversations drive growth and customer connection. For us at Wati, it was more than just showcasing our platform; it was about 𝗹𝗶𝘀𝘁𝗲𝗻𝗶𝗻𝗴, 𝗹𝗲𝗮𝗿𝗻𝗶𝗻𝗴, 𝗮𝗻𝗱 𝗲𝘅𝗰𝗵𝗮𝗻𝗴𝗶𝗻𝗴 𝗶𝗱𝗲𝗮𝘀 with the very people who are redefining the future of business communication. A heartfelt thank you to everyone who stopped by our booth and shared your time and insights with us. These conversations fuel our mission to make WhatsApp the growth engine for businesses everywhere. 🚀 #WhatsAppBusiness #Meta #Wati #WatiForWhatsapp #WhatsappAPI #BusinessSummit #JioWorldCentre

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