Verity

Mobile intelligence works best as a coordinated system. In high-volume operations, reliability comes from placing each task precisely in time and space, adjusting to real conditions, and ensuring it supports the broader flow of work. The Verity intelligence manages this coordination end-to-end: ⏩ Missions are scheduled to maintain steady coverage ⏩ All captured data feeds into a unified intelligence layer, creating a complete and trusted view of the warehouse. This coordinated model is what enables continuous, zero-touch inventory tracking at scale and turns mobile intelligence into a dependable foundation for warehouse decision-making.

Pac-Man? Dig Dug? Look closer.   You are watching Kiva Systems’ early code in action, which later became a central pillar of Amazon Fulfillment Technologies & Robotics.   The architect behind this autonomous coordination was Verity founder Raffaello D'Andrea. He engineered the system dynamics that allowed large fleets of mobile robots to navigate, share space, and work reliably inside a shared warehouse environment.   Documented across two foundational patents, this invention set the standard for how robotic fleets operate today.   That same expertise continues at Verity, applied to a different layer of warehouse performance.   It now powers Verity’s warehouse intelligence layer, delivering a single, trusted source of truth across every aisle, shift, and facility in your global network.

Raffaello D'Andrea, CEO Verity, has long emphasized that accurate, continuous warehouse visibility is a sustainability lever. Verity’s study reinforces that link, showing CO₂ savings equivalent to planting 2 trees per pallet location each year. These findings echo what’s happening on the ground: a 5% CO₂ reduction at another client site and measurable cuts in waste, rework, and emergency transport across multiple facilities. #SupplyChainSustainability

Customer experience isn’t only about speed. It’s about trust. Team A.P. Moller - Maersk shares how continuous verification gives them confidence in the data they use to run the day. With fewer discrepancies and faster root-cause detection, the entire chain becomes more reliable. When the warehouse operates with near-perfect accuracy, the customer feels it in fewer delays, fewer order issues, and a smoother end-to-end flow.

During the MHI: The Association That Makes Supply Chains Work webinar last week, the discussion returned to a pattern that has shaped warehouse automation for decades: evaluating technology primarily through the lens of FTE reduction. It’s a familiar metric, and an important one, but it doesn’t capture the full picture. As the conversation highlighted, resilience comes from looking at automation through total value rather than isolated cost savings. The warehouse exists to move goods in, move goods out, and fulfill customer expectations. When automation strengthens the fundamentals behind that flow, performance stabilizes: 🔷 more accurate put-away 🔷 consistent inventory integrity 🔷 faster recovery of lost goods 🔷 stronger upstream control that feeds directly into OTIF These are the levers that determine whether performance is predictable or vulnerable. From Verity’s perspective, this is exactly where continuous, high-quality visibility makes the difference. When every movement is verified, the entire process becomes more reliable, and OTIF becomes an outcome of disciplined accuracy rather than reactive firefighting. Thanks to Judith Bezuidenhout, Site Manager at DSV - Global Transport and Logistics for offering insights from their experience, as well as Michael DeLeonardis, CRO at Verity for sharing lessons from the field. #WarehouseIntelligence #OTIF #SupplyChain #CustomerExperience #DSV #Verity

The new Last-mile Dilemma report shows that customer disappointment rarely begins at the doorstep. According to the findings, it starts midstream, inside the warehouse, when the system says an item is available but the location is empty or the pallet is missing. In a multi-year ETH Zürich analysis of 394 retail facilities, including 82 sites using continuous autonomous inspections: 🔷 Oversells dropped by 12% on average 🔷 23% of issues came from empty or missing locations 🔷 Preventable oversells added up to ~ $4.4M in direct losses over two years And when service costs, re-picks, rebooking, and brand impact are included, the true cost is 2–5× higher. ⏩ The takeaway is simple: fixing the last mile alone won’t protect customer experience. Strengthening the midstream by keeping warehouse data aligned with reality reduces cancellations, stabilizes OTIF, and frees working capital. It is one of the fastest and most practical levers to lift performance across the entire fulfillment chain. 🔎 If you'd like the full breakdown, the link to the report is in the comments.

For years, a global 3PL measured success by how fast freight moved. Speed drove every decision. But speed also drove shortcuts... and those shortcuts eventually caught up with them. 🔷 Inventory drifted 🔷 Orders missed their windows 🔷 Clients started asking harder questions Then something shifted. During a major healthcare bid, the team used Verity's autonomous solution and 3D facility mapping to show exactly what was in the warehouse and where. That clarity didn’t just win the bid; it has also reshaped how they operated. A similar change happened with a global direct-to-consumer brand. They asked their 3PL partners to deploy Verity. With daily, structured visibility, availability improved, fulfillment errors dropped, and service levels aligned with the promises made to customers. These stories point to a simple truth: when visibility becomes the foundation, accuracy follows. Speed then becomes a result. 🔗 Read all the stories in the "3PLs Moving beyond speed and volume to focus on quality" study. Link in the comments.

During the MHI: The Association That Makes Supply Chains Work webinar last week, Judith Bezuidenhout, Site Manager at DSV - Global Transport and Logistics captured the heart of what customer experience means in a warehouse context: confidence. Confidence that every commitment made to a customer can be kept. As she explained, consistent delivery depends on having accurate, always-current visibility into what is in the warehouse and where it sits: “It makes it easier for us to promise our customers a true value-added experience, knowing our promises won’t be empty… By knowing exactly what is in the warehouse, where it is, at the exact time we need it, enables us to be 100% on time in full.” Reliable information removes uncertainty and protects every step of the service promise. At the end of the day, that’s what customers count on, and also what supply chain teams are measured against. #WarehouseIntelligence #CustomerExperience #DSV #SupplyChain #Verity Michael DeLeonardis Rick Dawson

“Adoption of Verity’s system aligns with DSV - Global Transport and Logistics’s roadmap of placing innovation and sustainability at the center of decarbonization.” Massimiliano Rossetti, Senior Manager, Head of Sustainability at DSV, shared this perspective while presenting new findings from DSV’s Cabanillas facility at Osservatori Digital Innovation "Gino Marchet". There, autonomous, AI-powered inventory verification delivered a notable sustainability outcome: a 5% reduction in total warehouse electricity consumption. This impact goes well beyond the inventory function. Most of the savings came from reduced lighting requirements and lower use of material-handling equipment. The energy consumed by the hardware system itself was negligible. The result reinforces a simple idea. When inventory is continuously and accurately verified, the entire warehouse operates with fewer corrective moves, less rework, and lower energy demand. The study is now being expanded with the MIT Sustainable Supply Chain Lab to further quantify these effects. Acknowledgment to Sara Perotti and Edoardo Sorio for contributing to this work. Richard Alvarado Plaza, arantzazu claverias alvarez, Andrea Fossa, Martina Coslovich, Marco Melacini, Damiano Frosi, Sara Brunello #Sustainability #SupplyChain #Verity

💡Insight 💡 When warehouses shift from periodic counts to continuous autonomous verification, the numbers change fast. ↘️ Up to 98% fewer inventory issues. ↘️ Search time cuts of 30 to 60%. ↗️ A measurable lift in OTIF stability. The pattern is consistent across facilities of every size. What stands out is not the technology itself but what the data enables. ⏩ Teams stop chasing discrepancies and start trusting their systems. ⏩ Planners rely on live information instead of working around gaps. ⏩ Pickers move with confidence because every location reflects what is actually on the shelf. Most warehouses still operate on delayed snapshots. By the time a weekly or monthly count is complete, reality has already moved on. That gap is where errors, delays and working-capital friction build up. When inventory is continuously verified, the warehouse runs on certainty. And certainty is what unlocks the next level of operational performance. 📑 For data grounded in day-to-day warehouse performance, see the comments.