Velocitii’s cover photo
Velocitii

Velocitii

Outsourcing and Offshoring Consulting

Medina, NY 1,327 followers

Real people. Real connections. Real results.

About us

Velocitii is a local Western New York Business Process Outsourcing (BPO company focused on job growth in the US. We partner with brands and organizations to assist their customers with any challenges they might be facing. Customers call in about their product plans, billing, and/or troubleshooting. We work with a range of industries including Healthcare, Waste Management, Hospitality, Ecommerce and Technology. We're looking for people who embrace fresh thinking and are committed to creating remarkable customer experiences in a fun, positive workplace.

Website
https://velocitii.com/get-started/
Industry
Outsourcing and Offshoring Consulting
Company size
51-200 employees
Headquarters
Medina, NY
Type
Privately Held
Founded
2014
Specialties
Sales & Marketing, Customer Care, Technical Support, and Renewals

Locations

Employees at Velocitii

Updates

  • We had an incredible time giving back during the United Way Day of Caring! 💙 Our Velocitii volunteers rolled up their sleeves for some gardening and crafted heartfelt cards for patients at the Hospice of Orleans. 🌱💌 We’re always proud to support our community and spread kindness wherever we can!⭐

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  • Happy Mother’s Day from all of us at Velocitii! 💐 Today, we honor the amazing moms who bring compassion, strength, and heart to everything they do, both at work and at home. Your impact is felt in every corner of Velocitii, and we’re endlessly thankful for you. 💖 To celebrate, we held a Mother’s Day raffle and surprised one lucky mom with a well-deserved spa day, courtesy of Velocitii. 💆♀️🌸

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  • We’re proud to support Trillium Health and their mission to care for our community. 💙 Thanks to our incredible team, we were able to donate 65 pounds of food to their pantry! Every item helps make a difference, and we’re grateful for the opportunity to give back. 🥫🍞🍎

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  • At Velocitii, we're proud to support companies that are serious about elevating their customer experience. The positive feedback we help generate speaks volumes, proof that great service makes a lasting impact. Ready to see the difference for yourself? Let’s work together to boost your customer satisfaction and drive real results! 👉 Learn more: https://buff.ly/3NXZKj8

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  • Congratulations to our Q1 Employee of the Quarter, Mike! 🎉 Mike’s dedication to creating a positive and impactful training experience has not gone unnoticed! Leading two new training classes in February and March, Mike brought his signature energy, passion, and commitment to every session. His ability to make learning both educational and fun has earned him consistent praise from trainees and peers alike. Whether it's fostering a welcoming environment, providing extra support, or continuously improving the training process, Mike goes above and beyond every step of the way. His impact is lasting, and we’re incredibly grateful to have him on the team! Let’s give it up for Mike👏

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  • Big kudos to Sally for going above and beyond! A policyholder called it the best customer service experience they've had in a long time! 👏 At Velocitii, we know that exceptional customer experiences build trust, drive loyalty, and reflect the heart of our partnerships. When our team shows up like this, it’s not just great service, it’s a competitive advantage. 💼💙

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