Thoughtly’s cover photo
Thoughtly

Thoughtly

Software Development

New York, NY 2,870 followers

One voice. Infinite scale. Call and convert every lead in your pipeline— on autopilot.

About us

Thoughtly is revolutionizing calling by helping businesses deploy human-like AI voice agents in under 20 minutes. Using a no-code, drag and drop UI, users write or import the agent's script, customize the agents voice and personality, and deploy - no technical expertise required. Thoughtly agents come pre-skilled and are able to handle calls for Retail, Real Estate, Hospitality, Transportation, Legal, Utility, and Insurance companies out-of-the-box. For those customers looking to deploy AI agents without lifting a finger, Thoughtly has an Agent Accelerator Program. Interested in learning more? Visit www.thoughtly.com

Website
https://thoughtly.com
Industry
Software Development
Company size
11-50 employees
Headquarters
New York, NY
Type
Privately Held
Founded
2023
Specialties
AI, CCaaS, voice agents, outbound calls, and inbound calls

Products

Locations

Employees at Thoughtly

Updates

  • Voice AI is leaving the demo phase and going enterprise. Thoughtly CTO Alex Casella dug into what it really takes to run production voice agents during a webinar with Gladia CEO Jean-Louis Quéguiner: 1. ⚡ Latency defines realism — optimize every hop (STT → LLM → TTS → VoIP) and benchmark constantly. 2. 🧭 Evals are your compass — build regression tests early so you can swap models without surprises. 3. 🧩 Orchestrate, don’t over-host — focus your effort where it creates customer value. 4. 🔒 Compliance & infra matter — SOC 2/HIPAA readiness and reliable, global infra win enterprise trust. 5. 🌍 Multilingual reach — quality, speed, and language coverage beat brand names. Book a demo and turn every lead into a live conversation with Gladia TTS + Thoughtly orchestration: 👉 thought.ly/demo #VoiceAI #GTM #ContactCenter #AIAgents #SpeechTech #TTS #STT #LLM #Latency #Compliance #EnterpriseAI #Thoughtly #Gladia

    View organization page for Gladia

    6,877 followers

    Voice AI is entering its Mature Era, moving from experiments to enterprise-grade systems. In this conversation between Alex Casella (CTO @ Thoughtly) and our CEO, Jean-Louis Quéguiner, we covered what it really takes to build and scale production-ready voice agents: ⚙️ latency and orchestration 🧠 evals and benchmarking 🛡️ compliance and infra strategy 🚀 and how to find product-market fit in a fast-moving market In the bite-sized preview below, Alex and JL also touch on one of the biggest strategic questions for any voice AI builder: Should you self-host your models, or rely on specialized vendors? The answer is not always clear-cut, but for Alex, when it comes to voice agent builders, one thing is certain: we’ve reached the point where the market moves faster than any one startup can keep up by hosting its own models. Read the full recap or watch the replay → https://lnkd.in/eY8n33xy

  • 🎙️ New in Thoughtly: Sonic-3 is now live. Bring truly human real-time conversation to your AI agents — with emotion, laughter, and 190ms median end-to-end latency, plus fine-grained speed/volume controls and 42 languages. Try standout voices like Kiefer, Brandon, Ariana, and Tessa — a nod to Thoughtly's flagship platform voice, powered fully by Cartesia as of today. Get started building faster AI sales agents: www.thought.ly/demo 🚀

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  • This is big. Thoughtly's AI agents can confirm intent, answer FAQs, and lock the time on the same call via Calendly's new Scheduling API. Faster follow-up → more meetings → more revenue. Proud to be building this with Calendly's team! Case study: https://lnkd.in/dsnqsn2B #GTM #SchedulingAPI

    View organization page for Calendly

    123,128 followers

    You asked. We listened. And now it’s here 👀 With our new Scheduling API, developers (or any Calendly user) can now build scheduling into their products to power AI assistants, automations and custom experiences that book meetings on behalf of users in real time. Early partners like Thoughtly are already using the API to bring voice-based AI scheduling to life: “Our customers now operate with complete confidence that their AI agents will reliably book appointments during phone conversations.” Your users and customers expect things to move fast. This Scheduling API allows you to meet those expectations by putting our reliability and automation right inside your app. Ready to explore what’s possible? https://lnkd.in/gJscPUz8

  • Thoughtly reposted this

    View profile for Jean-Louis Quéguiner

    CEO at Gladia I AI audio infrastructure

    Most voice agents can sound smart, but very few can actually sell. Thoughtly powers some of the most advanced AI agents in enterprise sales, and next Thursday, I’ll be chatting with Alex Casella to break down exactly what it takes to build voice agents that close deals. We'll cover: - How to go from prototype to production—without latency killing your UX - The architecture behind real-time performance - Optimizing your voice platforms for end-user ROI Expect real stories, technical insights, and lessons from the field that can save you months of trial and error. Reserve your spot here (replay will be available for all registrants): https://lnkd.in/eu2nmHum

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  • Thoughtly reposted this

    View profile for Will Del Principe

    Founding Growth @ Thoughtly

    At Thoughtly, we’ve spent countless hours perfecting the craft of AI Voice Agents— from backend prompting and latency control, to intuitive interfaces, seamless number porting, and beyond. That relentless pursuit of excellence has led to a platform where you can build and deploy AI Voice Agents faster than ever before. We bring efficiency, automation, and professionalism straight into your phone systems—helping businesses streamline operations, elevate customer experiences, and scale with confidence. 🚀 If efficiency is a priority for your business, discover what’s possible at thoughtly.com

  • We fired ourselves at 6PM. Every founder knows the pain of missed calls. Especially after hours. At Thoughtly, we let our AI voice agents take over once we log off. → They answer inbound calls → Qualify leads → Book meetings → Route urgent issues in real time Last week alone, we got 14 qualified leads after 6PM — while our human team was offline. And the best part? These AI agents never forget a line, never get tired, and always sound sharp. They're trained on your product, your workflows, your goals, and can be launched in under 30 minutes. If your sales process ends at 5PM, you're leaving deals on the table. Try www.thoughtly.com Let AI handle the late shift, you focus on scaling.

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  • Thoughtly reposted this

    View organization page for Arize AI

    22,427 followers

    It’s difficult to achieve both accuracy and low latency in real-time conversational AI systems. In his paper Performant LLM Agentic Framework for Conversational AI, Alex Casella proposes Performant Agentic Framework (PAF): a system that combines LLM-based reasoning with a mathematically grounded vector scoring mechanism to assist LLMs in selecting appropriate nodes and executing actions in order when traversing complex graphs. We recently caught up with Alex to learn a little more about the paper and his company Thoughtly.

  • Stop Wasting Time on the Wrong Calls Your team is spending hours answering calls that go nowhere. Missed leads. Repeated questions. Dead ends. What if your first line of contact was an AI that could: ✅ Qualify leads before they ever talk to sales ✅ Answer 80% of support questions automatically ✅ Route priority calls instantly ✅ Take 24/7 calls in any language That’s what Thoughtly voice agents are built for. Think of it like your smartest, fastest, most tireless receptionist — who never forgets a detail, never takes a break, and gets smarter every week. 💬 See how Thoughtly is transforming the frontlines of customer communication. → thoughtly.com

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  • Most handyman businesses miss 30–50% of calls. What if AI could fix that? In home services, missed calls = missed revenue. Customers don’t leave voicemails. They just move on. That’s where Thoughtly comes in. Our AI voice agents answer calls instantly — 24/7 — and speak just like a real human: - Understand the request - Ask for the right details - Schedule the job - Confirm everything — all on the first call Whether it’s plumbing, repairs, installations, or HVAC — Thoughtly makes sure no lead gets lost. The best part? No apps. No learning curve. Just pick up the phone and it works. If you're in the handyman business, AI isn’t replacing your work — it’s making sure you get it.

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Funding

Thoughtly 2 total rounds

Last Round

Seed

US$ 3.0M

See more info on crunchbase