Spark Cooperative

Want to learn more about GO by Spark? 📱💥 It’s a powerful digital guest experience platform designed specifically for resorts, cruise lines, and country clubs. GO by Spark helps promote your F&B outlets and amenities, deliver special offers, and guide guests to experiences—across your website, mobile, digital screens, in-room TV, and print. It seamlessly connects guests to everything their stay has to offer—creating one cohesive journey and endless unforgettable moments. Our Manager of GO Experience, Paola De Cecchi, dives deeper into what GO by Spark is—read the full article here: https://lnkd.in/e-ukAg-S Want to simplify the way your team connects with guests? 👉 Book a quick demo here https://ow.ly/OX8z50WWaaw.  #GObySpark #GuestExperience #HospitalityTech #ExperienceDesign #SparkCooperative

🎓✨ Congratulations to our Senior Operations Manager, Andrea Gouldy, MBA, on earning her MBA! Andrea completed Quantic’s 15-month executive MBA program entirely online while continuing to lead at Spark. With flexible, self-paced modules accessible from anywhere in the world—from Palermo to Hawaii—she balanced work, travel, and study, excelling in 8 core business competencies and 3 specializations: Corporate Strategy, Advanced Leadership, and Managing Software Development. Her capstone project, developed with 4 classmates, created a brick-and-mortar strategy for a zero-waste pop-up restaurant. Out of 253 graduates, Andrea not only graduated in the top 10%, but was also recognized with honors. We’re so proud of Andrea’s dedication, drive, and commitment to growth—proving that with flexibility, remote learning, and determination, anything is possible! 🌍💼 #TeamSpotlight #MBA #Congratulations #Leadership #GlobalLearning #RemoteWork #CareerGrowth #SparkCooperative

GO by Spark is now live at Pier Sixty-Six! 🌴 Surrounded by sun, sea, and sleek design, Pier Sixty-Six is more than a destination—it’s a statement. And now, with GO officially live, guests can expect a new level of personalized, seamless communication from the moment they arrive. We’re proud to partner with this reimagined icon as it sets a new standard for waterfront hospitality—blending timeless views with cutting-edge guest engagement. Here’s to a connected, elevated experience at Pier Sixty-Six! Want to see GO in action? 👉 DM us to book a demo and discover how it can elevate your guest experience! #GOBySpark #PierSixty-Six #HospitalityTech #GuestExperienceElevated #SparkCooperative #GO2.0

Our very own Andrea Gouldy is spending the summer at sea as Creative Company Manager for Virgin Voyages! 🚢 From Malaga to Palermo, she’s been the go-to link between shipboard and shoreside teams—supporting the launch of Brilliant with style and heart. Over 7 weeks onboard, Andrea’s keeping everything sailing smoothly—from travel coordination to dry dock moments (yes, she even snagged the classic propeller photo!) ⚓️ And with GO by Spark being used fleet-wide, guest communication has never been more seamless.  #VirginVoyages #GOBySpark #CreativeAtSea #Brilliant #SparkCooperative

🛎️ There’s nothing quite like visiting one of America’s most legendary hotels, ensuring every element of GO by Spark 2.0 is thoughtfully integrated into the guest experience. Our team had the privilege of being on-site at The Grand Hotel on Mackinac Island to install and fine-tune GO 2.0. Working alongside the incredible hotel staff, we tailored each feature to reflect the property’s timeless charm and elevated service standards. Blending cutting-edge technology with a destination steeped in tradition is at the heart of GO 2.0—and The Grand Hotel was the perfect place to do just that. A heartfelt thank you to the entire Grand Hotel team for your collaboration and hospitality! ✨ #GOBySpark #GO2.0 #GrandHotel #MackinacIsland #OnSiteInstallation #SparkCooperative #HospitalityInnovation

🧠 DESIGN CHALLENGE: Imagine the Ultimate Hotel Experience If you could reimagine what a hotel stay should feel like from check-in to check-out—what would you create? Is it fully personalized tech? Zero waiting? A surprise at every turn? Or something the world hasn’t seen yet? 💡 We want to hear from you—the creatives, the travelers, the dreamers. 👉 Drop your ideas in the comments: What does the ultimate hotel experience need? What would you design? Let’s shape the future of hospitality—one bold idea at a time. #DesignChallenge #ReimagineHospitality #HotelExperience #InnovationInDesign #SparkCooperative #ExperienceMatters #NextGenHotels

GO 2.0 Features Series | Episode 3: Bookmarking Empower your guests to create their perfect stay with our Bookmarking feature—giving them the ability to build a personalized itinerary tailored to their preferences. Here's how it works: 📅 Guests can easily bookmark dining, beverage, tours, and other revenue-generating offers, creating their ideal schedule. ⏳ Highlight time-sensitive deals that drive engagement and maximize earnings. 📱 Offers seamlessly appear across GO Mobile, Digital Boards, and Print, ensuring visibility on all guest touchpoints. ✨ Spark customizes recommendations based on your property’s unique needs, like strategies to extend guest stays or promote high-demand experiences. With Bookmarking, your guests are in control of their stay—and you’re positioned to boost both engagement and revenue. Stay tuned for more game-changing GO 2.0 features! #GOBySpark #Bookmarking #GuestExperience #RevenueGrowth #GO2.0 #SparkCooperative #HospitalityInnovation

Where storytelling meets strategy — That’s the essence of experience design. It’s not just about how something looks or functions; it’s about how it feels. Every visual, every interaction, every emotion is intentionally crafted to guide people through a space, product, or service in a way that’s seamless, engaging, and unforgettable. Experience design turns touchpoints into turning points—moments that spark connection, delight, and lasting impact. 💡 Our Creative Director, Travis Brendle, dives deeper into what experience design means for Spark—read the full article here: https://lnkd.in/ekJ8XnaQ #ExperienceDesign #SparkCreative #SparkCooperative

Historic setting, modern innovation. 🏨 We’re honored to share that Grand Hotel on Mackinac Island is the second property to launch GO by Spark 2.0, bringing next-level guest engagement to one of America’s most iconic destinations. Partnering with Grand Hotel has been nothing short of extraordinary. Known for its timeless elegance, sweeping views of Lake Huron, and rich history dating back to 1887, The Grand offers an unmatched guest experience—making it the perfect setting for GO 2.0. Thank you to the entire Grand Hotel team for your partnership and trust. We’re excited to see how guests will explore, customize, and elevate their stays with our newest features in place. ✨ Stay tuned for our GO 2.0 Features Series as we spotlight how this technology is transforming the guest journey. #GOBySpark #GO2.0 #GrandHotel #MackinacIsland #NextLevelExperience #SparkCooperative #HospitalityInnovation

A glimpse of the stunning and innovative MSC World America ✨ Congratulations to MSC Cruises on this incredible addition to the World Class fleet! Launched in March 2025 and already setting new standards at sea. Our very own Charly McDonald and Travis Brendle had the chance to step aboard and experience it firsthand—and let’s just say, we’re inspired. #MSCWorldAmerica #MSCWorldClass #CruiseLaunch #MSCCruises #ShipVisit