SimpliSafe

SimpliSafe is proud to win the 2026 Good Housekeeping Home Reno Award for AI-enhanced Home Security for our Active Guard Outdoor Protection! 🏆 A big thank you to Good Housekeeping and our dedicated SimpliSafe team for their continued commitment to innovation and security. Read more here: https://lnkd.in/eNiFmsjX

SimpliSafe has officially completed our acquisition with GTCR! This marks an exciting new chapter in our mission to make every home secure. Partnering with GTCR strengthens our ability to innovate, reach more customers, and continue redefining what simple, reliable protection means. We also welcomed Hilary Schneider as our new CEO and Ty Shay as our new President. Both bring deep leadership experience and a shared passion for our mission, helping us deliver even greater peace of mind to our customers and communities. Together with GTCR’s partnership, Hilary, Ty, and the full SimpliSafe team, we’re ready to continue building a safer future for everyone. As we enter this new chapter, we extend our sincere thanks to Christian Cerda for his instrumental leadership and vision, which helped SimpliSafe set a new standard for home security. Christian’s relentless focus on innovation and customer-centricity, including the launch of SimpliSafe Active Guard Outdoor Protection last year, created a foundation for SimpliSafe to lead its peers in the industry and offer customers truly advanced home security.  Find the official press release with more details here: https://lnkd.in/gKJsEMgs

We’re proud to share that SimpliSafe has been recognized on Newsweek's list of America’s Best Customer Service for 2026! SimpliSafe ranked #1 in the Home Security category, a position we’ve been honored to hold for several years. What makes this recognition so meaningful is that it’s based on real customer feedback. More than 200,000 U.S. customers were surveyed on communication quality, professional expertise, accessibility, and overall service experience. We’re grateful to earn the top spot again! This achievement reflects the work our SimpliSafers do every day and the care they show for our customers around the clock. Read more here: https://lnkd.in/gb_5KGM5

Last week marked the close of Hispanic/Latiné Heritage Month, as well as our month-long celebration here at SimpliSafe. Throughout September and October, our BIPOC ERG brought our teams together through spirited Lotería games across offices. While there was plenty of (healthy) competition, these events were filled with laughter, learning, and connection - a true reflection of our value of lifting as we climb. We’re proud to celebrate the traditions and cultures that shape our teams. Thank you to our BIPOC ERG for leading the way in honoring Hispanic and Latiné Heritage Month so thoughtfully!🃏🎉🌟🌎

It’s been an incredible Customer Service Appreciation Week across SimpliSafe! 💙 From value shoutouts and bingo breakfasts to WOW-the-Customer challenges (cupcakes included 🧁), our offices were filled with connection, learning, and appreciation. We closed out the week with Feedback Friday, where agents reflected on lessons learned and celebrated their peers as Customer Service Champions. Thank you to our amazing Customer Service team for the expertise and care you bring to every interaction! 👏

SimpliSafe has been recognized by Consumer Reports as the Best Professionally Monitored Home Security System for 2025! 🏆 Here at SimpliSafe we strive to keep every home secure by supporting our teams’ efforts to develop advanced, reliable, and easy-to-use security solutions to protect our customers. We are happy to see that our hard work is resonating. Thank you to the customers who selected us and to Consumer Reports for the acknowledgement! 👉Read more here: https://lnkd.in/g-wHxNQz

Today, we're thrilled to announce the launch of our new SimpliSafe Smoke & Carbon Monoxide (CO) Alarm Listener! This innovative device will allow customers to pair their current smoke and CO detectors with their SimpliSafe system and tap into 24/7 professional monitoring for fire and carbon monoxide hazards. While we already offer our own Smoke & CO detectors for rapid response, the new Listener provides peace of mind for those who prefer to keep their existing detectors but want the peace of mind we can deliver. 🚨📣 Read more about the device here: https://lnkd.in/gW2P7fE8 Thank you to all the incredible teams here at SimpliSafe who brought this product to life. Your hard work and dedication to keeping every home secure are truly inspiring! 🌟🏠

Earlier today, we announced that SimpliSafe has signed a definitive agreement to be acquired by GTCR LLC, a leading private equity firm. We look forward to working with GTCR, Chad Laurans, and Eleanor Laurans in this next chapter to deliver even more advanced security to our customers and keep more people safe than ever before. We also extend our sincere gratitude to Hellman & Friedman for their invaluable partnership over the past 7 years. Read more here: https://lnkd.in/gQE-DnbX

Last week, our team headed to the CEDIA Expo/Commercial Integrator Expo in Denver, CO to unveil a new professional installation channel designed to meet the needs of residential and business customers looking for high-touch, customized security solutions through trusted integrators. It was a fantastic opportunity to connect face-to-face with integrators and showcase the future of smart security in action! 🎉 👉 Read more about our announcement here: https://lnkd.in/g3gDcsAt We’re also thrilled to share that SimpliSafe received two honors at the show: TWICE Best of Show Awards Winner and Residential Systems Best of Show Awards Winner! Both awards recognize our Outdoor Security Camera Series 2 with Active Guard Outdoor Protection, an innovation designed to take proactive home protection to the next level. 🏆 👉 Read more about our wins here: https://lnkd.in/gdq8hitY Thank you to CEDIA Expo for an incredible event. We’re excited to continue bringing cutting-edge security solutions to our customers!

We’re proud to share that SimpliSafe has been ranked #1 in the Home Security category on Newsweek’s America’s Best of the Best 2025 list! This recognition reflects our commitment to protecting millions of customers with reliable technology, proactive innovation, and support when they need it most. And it speaks volumes about our incredible team of SimpliSafers who work tirelessly to keep people safe! Thank you to our customers for putting your safety in our hands, our team for working every day to deliver peace of mind, and Newsweek for the recognition.