Kore.ai

Breakthroughs don’t start on stage. They start with, “Can we talk for a minute?” And that’s exactly the energy we’re bringing to AWS re:Invent. This year, we are showing up with a team that’s been on the front lines with enterprises moving from AI pilots to scalable automation to agentic ecosystems that run work. Whether you are figuring out how to unify search, orchestrate multiple AI agents responsibly, or scale AI across work, service, and processes. We are here for that discussion. There’s someone on our team who has lived that journey with customers across industries. You will find us at AWS re:Invent, December 1–4, and we would love to meet you. Swipe to meet the leaders joining us in Las Vegas👇👋 (and if you want to lock in time for a 1:1, now’s a good time - https://lnkd.in/gwJdMUuS) AI is moving fast and the winners aren’t just imagining what’s next. They’re building it, governing it, scaling it and putting AI into real workflows. If that’s the conversation you are here for, we’d love to connect. Drop a 👋 if you are attending re:Invent and we will try to say hello in person. Raj Koneru, Prasanna Arikala, Uma Sandilya, Peter Wulfraat, Cathal McCarthy, Christie Dahmen, Nancy DeFilippis, Nisha Singh, Akarsh Venugopal, Rashmi Adwani, Abhijit Mhetre, Michael Kropidlowski Amazon Web Services (AWS) #AWSreInvent #AgenticAI #EnterpriseAI #FutureOfWork #AIOrchestration

There’s a quiet shift happening in AI, one that’s more meaningful than faster models or bigger benchmarks. AI is beginning to remember. Not just storing data or logging transactions, but carrying forward context, decisions, preferences, exceptions, corrections and using them to take the next step more intelligently. That’s the difference between automation that repeats and intelligence that evolves. Think about it this way: If a customer contacts support three times about the same issue, a traditional chatbot treats each interaction as brand new, every conversation starts at step one. But an agent with memory remembers the product, the previous attempts, the preferences, even the tone and moves straight to what actually matters. No repetition. No friction. Just actual progress. That’s the shift agentic memory brings. In the enterprise, it means smoother customer journeys. It means employees spend less time searching and more time doing. It means systems that learn, not just respond. This is the future we are heading towards. AI that doesn’t just assist, but grows alongside the organization and becomes a part of how work happens. So here’s what we’re curious about: 👉 What’s one moment at work where you wish technology remembered what happened last time? We will go first: “When the chatbot asked the same question again, even though we already answered it. Your turn, what’s the first thing you'd fix? #AgenticAI #EnterpriseAI #ConversationalAI #AIAgents #AgenticMemory

Not everyone talks about it, but one of the biggest barriers to enterprise AI adoption isn’t the technology it’s confidence. - Confidence that AI won’t break governance. - Confidence that innovation won’t turn into chaos. - Confidence that teams can build without having to ask permission In this conversation, Shailesh Gavankar (Head of AI Strategy, Morgan Stanley) sat down with Cathal McCarthy (Chief Strategy Officer, Kore.ai) and shared something simple but game-changing: "Give people safe, approved building blocks and then let them experiment". That approach led to 10,000 employees joining an internal hackathon and use cases rising from the ground up with real ROI, not hypotheticals. Because when teams know that the tools are compliant, security is already handled and governance is taken care off, they stop hesitating and start building. And maybe that’s the lesson: People adopt AI faster when they feel trusted, not micromanaged. If you are scaling AI inside a large org, this conversation is worth a watch especially if your goal is not just automation, but engagement, alignment, and real outcomes. 👉🏼 If you are exploring how to make this real inside your organization - we love to talk - https://lnkd.in/g5rcDnc5 or Let’s build it together. #EnterpriseAI #AgenticAI #FutureOfWork #AIAdoption #AIAgents #KoreAI

Some moments in the year make us pause - not to plan, not to sprint, not to optimize, but simply to appreciate. Today is one of those days. 🧡 A reminder that behind every milestone, every release, every ambitious idea, there are humans. Showing up with curiosity, resilience, and heart. To our customers, partners, community, and the incredible Kore crew. A big thank you to all of you for the trust, the momentum, and the core belief. Innovation may power the future, but people make it matter. Happy Thanksgiving from all of us at Kore.ai. 🦃🙏🏼 May your day be full of good food and good company! #Thanksgiving2025 #Gratitude #Thankful #ThankfulForYou

🥁 The countdown to re:Invent has officially started. 🥁 AWS re:Invent is around the corner and so is the real conversation everyone’s itching to have: Not “what’s new in AI?” but “what’s next for how we actually work?” 👀Because it isn’t about chasing the flashiest model or the coolest demo on the expo floor. It’s about something much bigger: How will AI work across systems instead of living in silos? How do we scale without chaos? And how do we turn AI from interesting → operational → outcomes? That’s the space we are stepping into. From Dec 1–4, we will be in Las Vegas showing how Agentic AI is already reshaping work not as a concept, but in real workflows across the enterprise. No hype. No smoke and mirrors. Just the kind of execution leaders are now demanding. If you are heading to re:Invent and you are thinking about:  - Streamlining internal work  - Modernising CX  - Unlocking process automation or just figuring out where to start without getting overwhelmed We had love to connect, swap notes, and help you take the next step with clarity. 👇 Secure time with us or register for any of our sessions: https://lnkd.in/gwJdMUuS You can find us here: 📍 Sands Expo, Las Vegas  📅 Dec 1–4, 2025  📌 Booth #1753 Here’s to a re:Invent where conversations turn into decisions and decisions actually turn into momentum. 🚀✨ Raj Koneru, Prasanna Arikala, Uma Sandilya, Peter Wulfraat, Cathal McCarthy, Christie Dahmen, Nancy DeFilippis, Nisha Singh, Akarsh Venugopal, Rashmi Adwani, Abhijit Mhetre Amazon Web Services (AWS) #AWSreInvent #AgenticAI #EnterpriseAI #FutureOfWork #AIOrchestration

Healthcare is at a turning point, and AI is finally starting to deliver real results. On December 2 at 1 PM EST, join leaders from Kore.ai and CHOC for a focused conversation on what’s actually working in patient access, clinical operations, and revenue cycles. Anthony Chang, Gary Fingerhut, and Chip Steiner will break down practical use cases, real outcomes, and what it takes to move from pilot to production. Expect clear guidance you can act on immediately, including: • Three high-impact automation use cases • Key safety and governance guardrails • A 30-day quick-start and 90-day scale plan We will also host a live Q&A on ROI, PHI, and implementation realities. Seats are filling quickly. If you want actionable steps, not hype, make sure you’re registered for December 2. Save your spot today - https://lnkd.in/gfUeaZ6F AIMed Nick Baker, Rashmi Adwani #HealthcareAI #HealthTech #AgenticAI #PatientAccess #ClinicalOperations #FutureOfHealthcare

AI agents are finally stepping out of the “chat-only” box  and gaining the ability to actually do things. ✨ For years, AI was great at answering questions, but now it’s becoming great at taking action, calling APIs, navigating apps, running code, pulling live data, and stitching tasks together without human hand-holding. And honestly, that shift changes everything. Because the moment an agent can move from thinking to doing, it stops being a passive responder and starts becoming a real co-worker inside your digital ecosystem. But giving agents tools also raises real questions: How do you keep them safe? How do you avoid tool overload? How do you balance autonomy with oversight so things don’t go haywire? This new blog by Nathan Schlaffer, MBA and Cobus Greyling breaks down that entire evolution right from integration architecture to real-world pitfalls to what tool-powered agents mean for the next wave of enterprise AI. 👉🏼 Give it a read,  especially if you’re thinking about how AI agents actually work in the real world - https://lnkd.in/gY-V59TZ #AgenticAI #AIAgents #EnterpriseAI #AITools #AIOrchestration #CognitiveAI

🥁🥁🥁 And just like that - re:Invent season is officially upon us. 🥁🥁🥁 Every year, AWS brings the announcements. But this year? Leaders are bringing the questions that actually matter. The ones you don’t ask on stage but definitely ask in boardrooms: -How do we make AI work across real systems, not just slides? -How do we deploy responsibly without slowing down? And most important, where does measurable business value show up? That’s the energy Kore.ai is walking into Vegas with. From Dec 1–4, we will be at Booth #1753, showing how Agentic AI is already transforming work inside global enterprises not hypothetically, but in workflows your teams run every single day. If you are exploring how AI can simplify operations, elevate customer experience, or reimagine end-to-end automation, we promise you: There’s almost always that one insight you end up texting your team about mid-event.✌🏽 In Vegas for re:Invent? Come say hi👋🏼. Tell us what’s on your 2026 radar, and we will show you what we have been building behind the curtain. 👉 Save your spot for our sessions & meetups: https://lnkd.in/gwJdMUuS Let’s make this the year re:Invent turns imagination into impact. Raj Koneru, Prasanna Arikala, Uma Sandilya, Peter Wulfraat, Cathal McCarthy, Christie Dahmen, Nancy DeFilippis, Nisha Singh,Akarsh Venugopal, Rashmi Adwani, Abhijit Mhetre Amazon Web Services (AWS) #AWSreInvent #AgenticAI #EnterpriseAI #FutureOfWork #AIOrchestration

If you ever wondered, “Okay, but how do you actually make AI agents useful inside an enterprise?” This one’s for you. 🫵🏼👀 Because in Episode 1 of Decoded, Rashmi Adwani (Social Media Manager at Kore.ai) sat down with Cobus Greyling (Chief Evangelist) to walk through one of the most underrated superpowers of the Kore.ai platform: The AI Agent Tools Marketplace - a growing ecosystem of 70+ pre-built tools across Coding, HR, IT, Marketing, CX, data, and more, designed so teams don’t start from scratch every time they want AI to actually do something. In the episode, Cobus shows how simple it is to search for a tool, click it, install it, and be done. The agent instantly knows how to use it inside a workflow. No long integration cycles. No, “we’ll need three sprints and a spec doc.” Just plug in the tool and let the agent go to work. It’s fast, practical, and honestly, it’s the part of agentic AI that makes everything finally feel real. Because tools aren’t just features, they are how enterprises turn AI into outcomes. This is just Episode 1, and we are already diving deep into the “how it actually works” side of the platform. Episode 2? We are heading straight into MCP, and trust us, you will want to stay tuned for that one. 👀🔥 Want to see how these tools (and agents) could work inside your org? Book a quick demo with us - https://lnkd.in/g5rcDnc5 or #Decoded #AIAgents #AgenticAI #AgentTools #EnterpriseAI #AIMarketplace #AIWorkflows

AI agents aren’t “coming soon” anymore, they are quietly slipping into the tools we already live in every day. Outlook. Teams. Word. Excel. Not as add-ons, but as co-workers sitting right beside us. And once AI moves into the flow of work, everything shifts. It’s not just about speed or automation. It’s about how decisions get made, how teams align, how knowledge travels, and honestly how work feels. So here’s a question many enterprises are starting to ask (and maybe we should too): #Agent365 #AgenticAI #FutureOfWork #EnterpriseAI #AIatWork