Haptik

Super energizing to be part of #AI Innovate 2025 in #Dubai - hosted by our partners at Jumbo Group! Enterprises across the #GCC are shifting toward a new era of customer engagement powered by #Conversational and #Voice AI on #WhatsApp, driving unprecedented speed, personalization, and scalability. A standout moment was the keynote by Chandrakanth PS, our Regional Sales Director, on "Designing New Age Customer Experience with Voice AI Agents." His session set the stage on how AI-driven automation is reshaping CX across the region. It was inspiring to exchange ideas, explore real-world use cases, and connect with the innovators leading AI adoption in the Middle East. Events like this prove that AI-powered enterprise #transformation isn't on the horizon but happening now. #Haptik #JumboGroup #AIForAll #CX Ashwin Rao Mandre (AM) Sharat Yadav Ganesh Jagannathan Rajratna Kakade

What an incredible show at the Quantic CX Awards & Summit! From forward-thinking conversations to insightful presentations, it's clear that #AI and #Voice AI Agents are reshaping customer experience in exciting ways; in fact, we're already seeing this shift play out across the enterprises we work with. Our very own Rajratna Kakade, Business Head - India & Middle East, took center stage with a standout keynote on "Designing new-age customer experiences with Voice AI Agents", sparking engaging discussions. A big shoutout to Kaiwal Shah, Mahesh B., Kavleen Kaur, and Bansee Bhatt, who represented Haptik and connected with some of the brightest minds leading CX transformation in the agentic era. We're truly honored to receive the #CX Excellence Award - a proud moment for the entire team. The momentum around AI-driven CX is real, and we're pumped to keep leading this #transformation alongside forward-thinking brands. #Haptik #AIForAll #Event #AIAgents #QuanticCXAwards

We are excited to welcome Haptik as the official 𝗣𝗹𝗮𝘁𝗶𝗻𝘂𝗺 𝗣𝗮𝗿𝘁𝗻𝗲𝗿 for the 7th Edition CX Excellence Awards 2025 📅 26th November 2025 | 📍 Courtyard by Marriott, Mumbai 𝗪𝗵𝗮𝘁 𝘁𝗼 𝗘𝘅𝗽𝗲𝗰𝘁: - Discover how Haptik’s enterprise‑grade Conversational AI platform with effortless no/low‑code agent building and seamless integrations across channels can transform customer engagement into a scalable revenue engine - Learn more about their Voice and Chat AI agents that deliver human‑like, multilingual conversational experiences across WhatsApp, web, SMS, and more, backed by Jio, OpenAI, Microsoft, and enterprise‑grade security 👉 Meet Haptik at the event: https://lnkd.in/dbk5ubQH 🔗 Explore Haptik: https://www.haptik.ai/ #CX #CustomerExperience #QuanticAwards #QuanticCXAwards #MumbaiEvents #DigitalTransformation #Haptik #AI #Messaging

If reducing contact center costs by up to 40% while improving #CX sounds impossible, this #webinar will change your mind. We’ll walk you through how #Voice AI Agents are helping enterprises: - Automate high-volume queries - Improve first-call resolution - Reduce staffing load - Deliver human-like #conversations at scale Hosted by Yuvaraj Mistry, our Head of Solutioning and Implementation, this session will unpack real use cases and practical takeaways you can apply immediately. Save your spot: https://lnkd.in/dxqg9gRx

At the 𝟳𝘁𝗵 𝗘𝗱𝗶𝘁𝗶𝗼𝗻 𝗖𝗫 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲 𝗔𝘄𝗮𝗿𝗱𝘀 𝟮𝟬𝟮𝟱, we are proud to spotlight industry leaders driving the future of customer experience 📅 26th November 2025 | 📍 Courtyard by Marriott, Mumbai We’re excited to welcome Rajratna Kakade, Business Head, India & Middle East at Haptik, as our presentation speaker, sharing his insights on the topic 🎤 𝗗𝗲𝘀𝗶𝗴𝗻𝗶𝗻𝗴 𝗻𝗲𝘄 𝗮𝗴𝗲 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲𝘀 𝘄𝗶𝘁𝗵 𝘃𝗼𝗶𝗰𝗲 𝗔𝗜 𝗮𝗴𝗲𝗻𝘁𝘀 👉 Register now: https://lnkd.in/dbk5ubQH 🔗 Explore the event: https://lnkd.in/dkVK2GwF #CX #CustomerExperience #FutureOfCX #CXStrategy #QuanticAwards #QuanticCXAwards #EmpathyInCX #CXCommunity #CXEvents 

On International Men's Day, we celebrated the men of #Haptik for the courage, warmth, and brotherhood they bring to elevate the spirit of our workplace. Your willingness to go the extra mile and the protective instincts you carry deserve every bit of appreciation. We marked the occasion with a cake-cutting ceremony at our HQ, putting the spotlight on the men who make our culture stronger every day 📸 #InternationalMensDay #MenofHaptik #WorkCulture #EmployeeStories Vishnu Nair Latika Gehlot Sahyogi Gaikwad namrata salve Suzan Khan Bismeet Singh Varun Hotchandani Ganesh Deshmukh Gaurika K. Melissa Vaz Neetala Parkar Rushikesh Kamble Rohit Gupta Shubham Chaube Amol Ambkar Anjal Afghan Manish Jain Manan Mistry Neeraj Kakade Joel Dsouza Arun Poojary Diresh Kumar Pradhan Jayesh Borole

A profound shift is unfolding in the world of #retail customer service. The frontline rep making the biggest impact today is... an AI customer service agent - delivering the intelligent, human-like #support retail leaders have coveted for years. We break down how this new class of #AI agents is redefining retail by personalizing interactions, expediting resolution, and offering support that builds loyalty. Dive in and check out what's truly possible 👇 #AIAgents #AIForAll #CX #Haptik #CustomerService

Innovating the Future of Customer Experience! We’re excited to welcome Swapan Rajdev, Co-Founder, Haptik (a Jio company), as a speaker at the #ETCXPlus Summit where CX takes center stage. Discover how AI and digital innovation are transforming customer engagement and redefining business success in the experience-first era. 📅 27th November 2025 📍 Sahara Star, Mumbai 👉 Express Your Interest: https://lnkd.in/d6UsAfM #ETCXPlus #ETBrandEquity #CustomerExperience #CXInnovation #DigitalTransformation #SolutionEngineering #CustomerSuccess #TechnologyLeadership #CXSummit #ETEvents #ExperienceExcellence

We’re thrilled to join hands with TruVs Inc, blending our transformative Agentic AI capabilities with TruVs' expertise in Digital Twin, Process Mining, and Process Intelligence. Together, we’re enabling enterprises to bridge the gap between process understanding and intelligent automation - optimizing operations, enhancing customer experience, and unlocking measurable business impact. Big, big congratulations to the teams at TruVs and Haptik on this exciting collaboration - embarking on a journey from Insight to Intelligence to Interaction to Impact. #AgenticAI #Automation #DigitalTransformation #AI #Haptik #Partnership Ahshad Jussawala Sridhar Katta Ashwin Rao Mandre (AM) Pawan Somanchi

Join our upcoming webinar on how Voice AI Agents can reduce contact-center costs by up to 40% while delivering fast, human-like customer experiences at scale. Yuvaraj Mistry, Associate Director – Solutions & Strategy, will walk you through: - The real cost of live-agent calls and how to calculate your savings potential - How human-like Voice AI Agents automate millions of calls without compromising CX - A practical framework to deploy Voice AI into your support workflows - Live demo showcasing real-world enterprise use cases and Q&A Register now: https://lnkd.in/dxqg9gRx #Webinar #AIVoiceAgents #EnterpriseCX #Haptik #AIForAll