💡 Turn Innovation into New Revenue with B2B2X The digital marketplace is evolving — is your telco ready to capture the next wave of growth? In this webinar with us and TM Forum, you’ll discover: 🔹 High-potential B2B2X opportunities ready to scale 🔹 Real-world proofs of concept and early wins from operators worldwide 🔹 What it will take for B2B2X to thrive long-term Secure your spot today. 👉 http://spr.ly/6042ArSEI #Telecom #B2B2X #DigitalTransformation
CSG
Software Development
Englewood, Colorado 199,954 followers
CSG delivers innovative customer engagement solutions that help you acquire, monetize, engage and retain customers.
About us
CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For over 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With more than 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries.
- Website
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https://www.csgi.com
External link for CSG
- Industry
- Software Development
- Company size
- 5,001-10,000 employees
- Headquarters
- Englewood, Colorado
- Type
- Public Company
- Founded
- 1994
- Specialties
- Business Support Solutions, Revenue Management, Customer Experience, Digital Transformation, Managed Services, IoT, 5G, Telecom, and OTT
Locations
Employees at CSG
Updates
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📲 Apple just made eSIM-only the new global standard. Is your MVNO ready? With Apple’s latest iPhone lineup now eSIM-only in 10+ countries—including Canada, Japan, Saudi Arabia, and the UAE—MVNOs must act fast to stay competitive. 💡 Our Entitlements-as-a-Service (EaaS), and unique Universal Entitlement capabilities, powered by @NetLync, helps MVNOs: ☑️ Control your device settings and elevate user experiences ☑️ Enable eSIM Quick Transfer across iOS and Android ☑️ Get ready for an imminent Cellular Watch announcement ☑️ Certify successfully and scale globally with cloud-native, OEM-trusted architecture 📊 Many MVNOs in these markets still lack entitlement platforms. Now is the time to lead—not lag. Learn more from our blog. 👉 http://spr.ly/6049ArXVS #MVNO #eSIM #EaaS #Entitlements #DigitalOnboarding #iPhone17 #Apple #TelecomInnovation
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The future of banking is getting smarter—and more complex. Meet with us at Sibos to discover how we help global financial institutions transform complexity into profitability by turning pricing, billing, and data into strategic growth drivers. 🏦 From AI-powered smart pricing and centralized deal workflows to enriched, auditable data and accurate billing, we’ll show you how to reduce remediation costs, minimize risk, and enable faster, more confident decision-making across your organization. 📅 Ready to simplify complexity and move with confidence? Book your meeting with our experts today. 👉 http://spr.ly/6044ArK1n #Sibos2025 #BankingOperations #AI
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This is a big week for us. No, it’s not a product announcement, or a new case study. It’s the CSG Week of Kindness! 💌 We’ve set this week aside to spread kindness and lift each other up – whether we’re lending a hand, cheering someone on from afar or supporting our teams and communities more closely. To kick off, our team "Wrote Away Monday," sharing positive notes and letters with each other and our wider communities. 🤝 Our Week of Kindness is all about giving back and making an impact. Over the next few days, look out for stories from CSGers across the globe who are spreading positivity and demonstrating the #PowerOfAll. 🤗 #CSGcares
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Modernization isn’t a buzzword—it’s measurable. 📈 PLDT Enterprise's billing transformation shows the numbers: 🔹 97% reduction in order errors 🔹 51% fewer billing disputes 🔹 Lower operating costs + stronger customer trust That’s the power of enterprise billing transformation done right. 💪 Dive into the full story here. 🔗 http://spr.ly/6048AR1pi #BillingModernization #EnterpriseBilling #BillingTransformation PLDT
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A recent survey found 59% of patients cancelled or skipped appointments in the past year. 🚫 Communication gaps aren’t just inconvenient. They’re costly. 💸 See how smarter outreach reduces no-shows and improves service. 👉 http://spr.ly/6046Auf10 #CustomerExperience #CX #AppointmentReminders
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With eSIM and new Entitlement use cases emerging quickly, there’s a lot of noise in the telecom market about Entitlement solutions—but what’s actually delivering results? 📈 📲 This live webinar will cut through the hype. Hear from experts at Apple and NetLync, along with real-world operator success stories of how entitlements reduce friction, lower costs, and enhance customer experience. 🙋♂️ Plus, join a live Q&A to get your questions answered. Register now. 👉 http://spr.ly/6049APjzv #MVNO #MNO #UniversalEntitlements #Entitlements #EaaS #eSim #Apple #NetLync #Telecom
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"Your Technician Is 10 Minutes Away” should be the norm—not a surprise for customers. 📲 With real-time alerts and live tracking, one cable provider transformed uncertain wait times into precise, stress-free experiences. See how they did it. 👉 http://spr.ly/6041APb2v #CustomerExperience #CX #AppointmentReminders #NotificationReminders
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Think late payments are just a finance problem? They’re a CX problem, too. 💸 Learn how proactive, personalized communication can boost the bottom line and customer loyalty at the same time.👇 #CustomerExperience #PersonalizedCX #CustomerLoyalty #PaymentExperience #CX
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What’s better than finding the right customer? Reaching them at the perfect moment. 👩💻 See how one global CSP used our real-time contextual communications to lift upsell revenue by 336%. Read the customer story. 🔗 http://spr.ly/6043AM6td #CustomerExperience #CX #CustomerRetention #CSP #OmnichannelCommunications
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