Coveo

Black Friday is here! 🛍️ As shoppers come out of Thanksgiving and dive into deals, ecommerce teams know that every click (and every search) counts today. Vote in the poll, then see how your focus compares to what shoppers actually expect in our 2025 Global Holiday Shopper Report 👉 https://bit.ly/48emiGl

Building enterprise-grade agentic AI isn’t about cherry-picking components and hoping they play nice. To scale, AI agents need more than strong retrieval, they need reasoning, orchestration, and governance, all working in concert. Retrieval is foundational, yes. But it’s just one part of the architecture that makes AI work at the point-of-experience. In our latest blog, we break down what it really takes to build agents that succeed in the wild, not just the lab. It’s a look inside the full stack, from systems design to real-world deployment. At Coveo, we’ve always said: being great at search is what makes GenAI deliver. But being great at relevance? That’s what drives outcomes. 👨💻 Dive into how to build smarter, safer, faster agents: https://bit.ly/49qRZ1z

Thanks to everyone who joined us for Fuel Agentforce with Enterprise Knowledge - Without the Lift & Shift. If you're thinking about how to empower your agents with better knowledge access, without overhauling your tech stack, this session is essential viewing. 📺 Watch the full session on-demand https://bit.ly/48cJnt4 Daniel Rajan and Mathieu Lavoie Sabourin walk through how Coveo securely indexes enterprise content across platforms, so Agentforce can deliver answers in real time, without the overhead of migration or duplication. In a world where speed and accuracy define service outcomes, this is a blueprint for enabling agents with the knowledge they need, wherever it lives. If Agentforce is part of your CX strategy, you’ll want this in your toolkit.

If you're heading to AWS re:Invent, you’ll see GenAI everywhere. But the real conversation this year is about grounding, how to move from experimentation to secure, explainable, enterprise-grade deployments. That’s where Coveo comes in. We’ll be at re:Invent showing how leading enterprises are operationalizing GenAI and Agentic AI, built on architectures designed for trust, not just scale. Think fewer cases, faster resolution, and AI that actually performs at the point-of-experience. Catch us for live demos, real conversations, and our must-attend session on December 3 at 1:30 PM: Grounding GenAI with Enterprise Data using AWS AgentCore + Coveo. Swing by Booth #1529 or book a 1:1 with our AI experts to dig deeper into how GenAI is driving business performance, not just buzz. 👉 Book your meeting now https://bit.ly/4p6mIoX

Big news from Coveo: we’ve entered a new alliance with Deloitte Digital to help enterprises bring smarter, faster, and more relevant digital experiences to life. Together, we’re combining Deloitte’s deep industry insight and digital transformation strength with our AI‑search and GenAI experience platform to deliver: 🤝 Seamless experiences across every touchpoint 🤝 Real‑time contextual relevance for customers and employees 🤝 A composable architecture built for agility and growth This collaboration reflects our belief that the future of digital experience is relevance‑first and we’re proud to make that real, in partnership with Deloitte. Press release here: https://lnkd.in/eYRq97za

Ecommerce leaders, the Black Friday chaos is coming. Are you planning to react, or ready to move with intent? Join the IMRG Weekly Data Show, Black Friday Edition: your real-time intelligence drop powered by £30 billion+ in live online retail data from across the UK. 📅 27 November | 2 PM GMT (the day before the big day) Free. Fast. Packed with insights. Here’s what you’ll know while others guess: - Real-time market benchmarks from the UK’s biggest online retailers - Which promotions are resonating, and which are falling flat - How AI-search is driving serious conversions, with inside perspective from Coveo’s Andrea Polonioli Cut through the noise. Make decisions with confidence. Get the insights that actually move the needle on the biggest shopping day of the year. 👉 Register now https://bit.ly/4oUfncJ

L’équipe de sécurité de Coveo grandit. Nous cherchons une personne qui pense comme un hacker, mais construit comme un ingénieur. Quelqu’un qui voit un système et se demande immédiatement : « Comment pourrais-je le contourner? » Si tu aimes déceler les vulnérabilités avant tout le monde et transformer les failles en défenses plus solides, ce poste est pour toi. Postule ici! https://bit.ly/4i5IneN — Coveo’s security team is growing, and we’re looking for a developer who thinks like a hacker but builds like an engineer. We’re looking for someone who sees a system and immediately wonders, “How could I break this?" If you thrive on uncovering vulnerabilities before anyone else does, and love turning weaknesses into stronger defenses, this role is for you. Apply here! https://bit.ly/3LN8gUE

Every once in a while, a project does more than just solve a problem, it pokes at the way we work. That’s exactly what happened inside Coveo Labs, when a tool meant to streamline one of our demo environments turned into a low-key experiment in how far AI can, or should, go in shaping how we build. What emerged wasn’t just a better workflow. It was a creative shift. A reminder that sometimes the best ideas don’t come from better specs, but from letting go of the blueprint. The result? We’re calling it vibe engineering. And honestly, it’s a vibe. Explore what emerged, and why it matters: https://bit.ly/49pga0i

This holiday season is different, because shoppers aren’t just browsing. They’re turning to GenAI for real help. In our latest article on Retail Today, Coveo's very own Sheerine Reid explores how 72% of global shoppers say they’d use AI guidance for gifting, and 35% already have - with the number rising to 85% among Gen Z and Millennials. Highlights from the piece: - Why search remains the gateway to gifting and how it’s evolving from keywords to conversation - How AI isn’t a novelty anymore, but a decision‑making tool that reduces shopping stress - Three practical priorities for retailers: invest in relevance, deliver value, and design for human + AI collaboration If you’re a commerce leader preparing for a holiday surge (or looking to rethink how you reach shoppers in the discovery phase) this is worth a read. https://lnkd.in/eVnBVbDX

We’re proud to be included in this important new report on the state of AI in Canada 🇨🇦 Canadian businesses are adopting AI faster than ever, but many are still leaving impact on the table. This report breaks down the gap between experimentation and value, and what it’ll take to close it. Read it here: https://lnkd.in/eYSpBBN5