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IVR

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Primary Industry: Telecommunications

Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad. In telecommunications, IVR allows customers to interact with a company’s host system via a telephone keypad or by speech recognition, after which they can service their own inquiries by following the IVR dialogue. IVR systems can respond with…
More on 'IVR' at Wikipedia »

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IVR Professionals

  • Yusuf Azoz
  • Keith Ward

    Keith Ward

    CTO at Product Support Solutions, Inc. and Owner, Product Support Solutions, Inc.

    As CTO of Product Support Solutions, Keith has consulted with hundreds of large enterprise and Telco companies on...

  • James Wilson

    James Wilson

    VP Direct Sales | DOW Networks | Call Center Telcom | Toll free to VoIP

    Thank you for visiting my profile. If you are in one of my groups or I'm in your group feel free to invite me to...

  • Susan Hura
  • Janine Graves

    Janine Graves

    As president and sole proprietor of Training the Experts, Janine has been providing the highest quality hands on...

  • David Emery
  • Khalid Shehzad

    Khalid Shehzad

    Chief Technology Officer at DTAC

    To join a company in a management role where I can use my extensive technical knowledge and management experience...

  • Tore Christensen
  • Nathan David

    Nathan David

    Sales Director, Empirix

    As Director of Sales at Empirix, I enable large enterprises manage the performance and availability of their...

  • Bhavna Diwan

    Bhavna Diwan

    Director - Digital Initiatives at Capital 18

  • Todd Funk - Contact Center IVR Integration & Support Expert
  • Prajay Gandhi

    Prajay Gandhi

    Director - Business Development

  • Ranganath Venkat

    Ranganath Venkat

    President - Symbiotic Infotech

    Specialize in VAS Marketing - Conceptualizing ideas & deployment of Strategic plans to achieve Revenue benifit for...

  • Seb Reeve

    Seb Reeve

    Director Product Management & Marketing EMEA at Nuance Communications

    A seasoned customer service technologist who takes pride in a deep understanding of the details coupled with an...

  • David Curley
  • John Hibel

    John Hibel

    Director of Marketing at Contact Solutions

    Technology marketing & sales executive who can make business sense out of complex technical solutions.

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Source: Excerpt above from the Wikipedia article IVR, licensed under CC-BY-SA.