
Technology Management
Austin, Texas Area

Technology Management
Austin, Texas Area
Seasoned and highly accomplished IT Management Professional with demonstrated ability in leading cross-functional technical groups in developing and implementing cost-effective and efficient applications. Excel at strategic planning, high-performance team building, project management, and implementation of best practice methodologies and continuous improvement programs. Maintain specific focus on achieving bottom-line results while formulating and implementing advance technology and business solutions to meet a diversity of needs. Possess superior record of delivering simultaneous large-scale, mission-critical projects on time and under budget.
SDLC: Waterfall, Iterative (RUP), Agile (Scrum); Strategic and Tactical Planning; Data Driven Internet Technologies; Process Improvement and Streamlining; Cross-Functional Communication; Technical Analysis
(Public Company; DNB; Information Services industry)
November 2007 — May 2009 (1 year 7 months)
In addition to leading the Support group, I also lead the team of Operational developers comprised of local and off-shore development staff. This multi-development language team (PHP, Java & .NET) develops all code for bug fixes and enhancements to the current product lines including Hoover’s, Selectory, Company Reach and Rapid reach. This team is also engaged in the process of building the new common platform. This Operational team also manages all items requiring DBA and System level support for bug correction.
(Public Company; DNB; Information Services industry)
January 2007 — November 2007 (11 months)
Manage the team that supports the Product lines. Externally, this includes elevated Product and Technical Support for all sales channels. Internally this includes cross-departmental training and management of product definition documentation.
(Public Company; 1001-5000 employees; DNB; Information Technology and Services industry)
January 2006 — December 2006 (1 year)
Managed the internal support team responsible for the day-to-day operation of the desktop computer and phone systems. Also continued providing Product and Technical support for the Enterprise customer segment. Additionally led the Compliance Team that ensured SOX and corporate compliance.
(Public Company; Information Services industry)
March 2004 — December 2005 (1 year 10 months)
Built out and led the team that provided Product and Technical support for the Enterprise customer segment. Additionally assisted in developing the Compliance team responsible for all SOX and Corporate Compliance.
(Privately Held; 51-200 employees; Information Technology and Services industry)
October 2002 — March 2004 (1 year 6 months)
IT Director - Led day-to-day internal operations and managed the infrastructure supporting the Production websites.
(Privately Held; 51-200 employees; Internet industry)
August 1999 — July 2001 (2 years)
Responsible for the maintenance and ongoing design of primary Internet site and multiple intranet sites.
(Privately Held; 51-200 employees; Computer Hardware industry)
March 1997 — October 1998 (1 year 8 months)
Led the direct product support team. Led the team that planned and implemented the on-line marketing/selling of all re-manufactured products. Served on the team responsible for the initial design and support of the internal network.
Hoover's Club Award – 2005: Award of excellence given to the top 18 overall performers at Hoover's.