eMarketing Consultant at IDC Initiatives Developpement Conseils
Marseille Area, France
eMarketing Consultant at IDC Initiatives Developpement Conseils
Marseille Area, France
My background is in marketing, with a twist towards technology marketing and communications (including internal change management) and online marketing.
Having move to Marseille, I am now looking for consulting contracts in my areas of expertise.
Emailing strategy
Campaigns measurement and optimization.
Web content optimization
Search engines referencing Optimisation
eCRM : Link web / email / CRM tools
Client lifecycle optimization
Competitive analysis
Market analysis
Marketing training
Marketing recruitment
(Management Consulting industry)
March 2009 — Present (5 months)
Services offered:
Emailing strategy
Campaigns measurement and optimization.
Web content optimization
Search engines referencing Optimisation
eCRM : Link web / email / CRM tools
Client lifecycle optimization
Competitive analysis
Market analysis
Marketing training
Marketing recruitment
(Non-Profit; Airlines/Aviation industry)
May 2006 — December 2008 (2 years 8 months)
Management of Integrated Marketing Communications team: 6 marketing analysts & specialists on direct line, 10 creative services staff as a dotted line.
• In charge of recruitment, budgeting, planning, management and team development.
Planning, development and supervision of marketing campaigns for all IATA segments aiming at streamlining campaigns and making them more strategic and integrated.
Setting up of campaign methodology and processes
Enhancement of CRM and web aspects of campaigns
(Public Company; FDX; Package/Freight Delivery industry)
December 2003 — May 2006 (2 years 6 months)
Lead of electronic channel marketing: internet & email communications:
•Website content optimization - Launched and managed web content management tool
•Search engines optimization & online advertising: campaigns in key European markets
•Launch and management of pan EMEA email newsletter, and of emailing activity
•Improvement of marketing campaigns to better integrate all promotional channels
(Public Company; FDX; Package/Freight Delivery industry)
March 2000 — November 2003 (3 years 9 months)
•Planning, budgeting and coaching of 2 employees; creation & implementation of pan regional campaigns for technology promotions plan, including on and offline campaigns, Public relations, Advertising, Internal communications
•Direct mail, email, telemarketing, online campaigns, including discounts, prize draws and other incentive programs: Response rate of 30 to 40%
•Production of marketing collateral (service guide, product sheets, CD roms)
•Oversaw the EMEA development & launch of InSight, a web-based shipment tracking application
Winner of FedEx’ 2002 Quality Business, and eMarketing Impact Awards.
(Public Company; 10,001 or more employees; FDX; Transportation/Trucking/Railroad industry)
February 1998 — February 2000 (2 years 1 month)
•Analysis of product performance, recommendation & implementation of improvements from a marketing, sales and operational point of view
•Extended services to new countries, opening of new markets.
•Annual customer satisfaction survey, focus groups, test shipments.
•Led the competitive analysis group; provided analysis for strategic decision making.
•Participated in the development of the company’s balanced scorecard
•6 months secondment to UK marketing team: Promotion of technology solutions
(Public Company; Package/Freight Delivery industry)
1996 — 1997 (1 year)
(Package/Freight Delivery industry)
1996 — 1996 (less than a year)
(Package/Freight Delivery industry)
1994 — 1995 (1 year)
Masters , Business, marketing, international management , 1993 — 1996
I also spent 6 months in Denmark as part of an Erasmus exchange programme, at the Copenhagen Business School, in their MBA programme.
Prepa HEC , Business , 1991 — 1993