Tom Fox

Current

Salesforce Operations Manager at GFT

Past

Software Engineer at Dataquest, Inc.
Technological Consultant at TSI Technology Group, Inc.
Senior Consultant at The Curare Group

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Education

Indiana University Bloomington
Wabash College
Penn High School

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Recommended

1 person has recommended Tom

Connections

95 connections

Industry

Financial Services

Tom Fox’s Summary

I possess substantial expertise designing, deploying, optimizing and supporting CRM applications. In addition, I have a developed a solid foundation of IT problem-solving methodologies that can be applied to software platforms outside of CRM.

My longterm goal is to champion the role of CRM in mid-sized business by advocating best practices. Additionally, I aim to develop my knowledge and expertise in using a Web 2.0 approach to technology that concretely changes the customer experience.

Tom Fox’s Specialties:

Systems Design (including development and documentation), Web-hosted as well as on-premise experience, Customization development, light coding and programming, End-user training, Team management.

Tom Fox’s Experience

Salesforce Operations Manager

GFT

(Privately Held; 1001-5000 employees; Financial Services industry)

Currently holds this position
Software Engineer

Dataquest, Inc.

(Information Technology and Services industry)

May 2007 — August 2008 (1 year 4 months)

Managed CRM Systems support for large group of clientele in the Chicagoland area. Additionally, provided cursory support for Accpac Accounting Software.

Additional responsibilities included Crystal Reports, SQL, Access, Developing and Documenting Systems Design and day-to-day end user support..
Technological Consultant

TSI Technology Group, Inc.

(Information Technology and Services industry)

November 2003 — May 2007 (3 years 7 months)

Support CRM and ERP systems.
Senior Consultant

The Curare Group

(Privately Held; Hospital & Health Care industry)

March 2000 — October 2004 (4 years 8 months)

Consultant both physicians and executives of healthcare organizations through the entire physician recruitment lifecycle. Qualify candidates and openings before marketing them on a national scale. Coordinate on-site interviews, providing input on the agenda, itenirary and special considerations.
Functioned in a fast-pace, team environment that consistently exceeded its objectives.

Tom Fox’s Education

Indiana University Bloomington

Bachelor of Arts & Sciences , English , 1997 — 1999

Activities and Societies:

Literary Group, Co-Ed Ultimate
Wabash College

Transferred , English, Chemistry , 1995 — 1997

Activities and Societies:

Cross-Country, Track
Penn High School