
Sales Representative
Portland, Oregon Area

Sales Representative
Portland, Oregon Area
Creative, results-focused professional with strong writing, communication, and teamwork skills.
With these skills, I would like to obtain a position in business where I can utilize acquired knowledge and collective experience to assist a talented team in its growing client needs.
Consumer Electronic Sales
(Privately Held; Computer Networking industry)
October 2009 — Present (2 months)
(Privately Held; Consumer Electronics industry)
September 2002 — May 2009 (6 years 9 months)
-Assisted customers with televisions, camcorders, digital cameras, home theater and audio equipment over the phone, through chat, and by email.
-Contributed blog posts to the company's blog site.
-Achieved and maintained a significant level of knowledge of customer care center operations and processes, policies and procedures, competitive issues, and interdepartmental operations.
-Maintained knowledge of and communicated Corporate and Consumer strategies.
-Provided center notification of problems, issues, alerts, etc. related to billing, order provisioning, interdepartmental concerns or breakdowns, and competition.
-Coordinated the management of application problem resolution and the determination of special action plans, as needed.
-Relayed questions, issues and requests for clarification, etc. to other departments as necessary.
-Discussed & conveyed the benefits / advantages of a technology based product offering.
-Actively participated in weekly review meetings with sales team and executive management.
-Assisted the sales/customer service department in receiving the Gold Honoree recognition for outstanding customer satisfaction from Bizrate.com.
-Worked within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company vision and values.
(Consumer Electronics industry)
June 2002 — August 2002 (3 months)
Assisted customers with home appliances and televisions. Discussed & conveyed the benefits / advantages of a technology based product offering.
(Consumer Electronics industry)
April 1998 — May 2002 (4 years 2 months)
Assisted customers with cameras (digital and film), camcorders, televisions, and home theater equipment. Discussed & conveyed the benefits / advantages of a technology based product offering. Worked within the sales and support teams for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company vision and values.
Four Million Dollar Sales Club, 2000 – Sold over 4 million dollars of merchandise for the year.
Three Million Dollar Sales Club, 2001 – Sold over 3 million dollars of merchandise for the year.
Salesperson of the Month – Awarded for most total sales volume in dollars for the month: August 1999, September 2000, January 2001, June 2001, and August 2001.
Bachelor of Arts in Organizational Management , Business Management , 2007 — 2009
Honored to attend Whitworth’s School of Global Commerce and Management Business Plus event on April 15th, 2009.
Relevant Coursework:
SP 351 Group Dynamics
BU 353 Human Behavior in Organizations
BU 354 Human-Resource Development
BU 457 Employment Laws and Regulations
EC 356 Applied Economic Principles
BU 355 Concepts in Accounting & Finance for Managers
BU 459 Management of Innovation and Technology
BU 460 Cross-Cultural/ International Business Communication
BU 458 Application of Management Principles
BU 353W Organizational Development and Change
Photography, camping
Four Million Dollar Sales Club, 2000 – Sold over 4 million dollars of merchandise for the year.
Three Million Dollar Sales Club, 2001 – Sold over 3 million dollars of merchandise for the year.
Salesperson of the Month – Awarded for most total sales volume in dollars for the month: August 1999, September 2000, January 2001, June 2001, and August 2001.