Internet, Communications, New Media
San Francisco Bay Area
- Past
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- Website Product Manager at Golden Gate University
- Web Communications Manager at University of California, San Francisco (UCSF)
- Management and Program Analyst at Foreign Service Institute (FSI), U.S. Department of State
- Chief Technology Officer at MDLinx, Inc.
- Director, Electronic Communications at Public Broadcasting Service (PBS)
- Director of Web Resources at Association of American Medical Colleges (AAMC)
- Information and Computer Services Manager at Association of America's Public Television Stations (APTS)
- Education
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- Harvard University
- Recommended
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- Websites
Thom Watson’s Summary
I'm a creative, skilled and intensely curious new media junkie with over twenty years of experience, including sixteen years of experience to the senior managerial and C levels (departmental director, CTO) in IT, thirteen of which specifically have been concerned with the design, development, strategy, implementation and management of Internet, Intranet and other online and new media services.
I'm also an experienced communications professional and seasoned manager, combining strong professional writing, traditional communications and editorial skills with project, team, departmental and organizational management expertise.
I'm comfortable and competent in technical and non-technical environments and language, and in traditional and new media.
I'm especially interested in opportunities involving new and evolving forms of electronic communication, publishing and syndication, social media and online community.
Thom Watson’s Specialties:
• Internet and Intranet Services
• Electronic Media and Communications, Blogs, Social Media
• Web, E-Commerce, E-Health
• Project and Program Management
• Verbal and Written Communication
• Strategic and Operational Planning
Thom Watson’s Experience
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Website Product Manager
Golden Gate University
(Educational Institution; 201-500 employees; Higher Education industry)
December 2007 — September 2008 (10 months)
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Web Communications Manager
University of California, San Francisco (UCSF)
(Educational Institution; 10,001 or more employees; Higher Education industry)
June 2006 — November 2007 (1 year 6 months)
Led high-profile projects and influence vision for how best to meet strategic web communication needs.
Worked with faculty and staff to ensure the most accessible, comprehensive and substantive online content; identified and developed policy initiatives that provide direction to UCSF's decentralized web network and assistance to thousands of daily campus web users.
Developed and documented detailed information architecture and interaction designs that support strategic communications strategy, build brand awareness and influence desired user behaviors
Provided expertise in web site management, IA, knowledge management, search and navigation, taxonomies, user experience and metrics; write original content.
Served as official representative on campus committees whose charge involves some aspect of web development, communication and expansion.
Organized and chaired weekly meetings with web staff, prepared reports, oversaw budget allocations, managed personnel matters. -
Management and Program Analyst
Foreign Service Institute (FSI), U.S. Department of State
(Government Agency; 10,001 or more employees; International Affairs industry)
August 2002 — June 2006 (3 years 11 months)
Developed Internet policy, procedures and regulations.
Assessed effectiveness and efficiency of operating procedures; proposed solutions to inefficiencies.
Identified technology and applications for developing web-based and multimedia products; prepared and presented justifications and proposals advocating acquisition of technology equipment and applications, and adoption of new methods to improve development in technology-enabled learning programs.
Analyzed and interpreted data and produced analytical reports on training effectiveness, customer satisfaction, appropriate use of technology, etc.
Managed web sites, six digital multimedia labs, digital audio studio and media duplication facility; direct supervision of 2 government employees and oversight for work performed by 12 contract personnel.
Directed the training of staff and students in the use of technology; integrated innovative use of multimedia into classroom-based curricula and non-traditional learning. -
Chief Technology Officer
MDLinx, Inc.
(Privately Held; 11-50 employees; Online Media industry)
April 2000 — October 2001 (1 year 7 months)
As part of the executive management team for this healthcare information company providing daily clinical news and research information to physicians and other healthcare professionals, I had particular responsibility for the planning, development and oversight of new technology products and services:
Developed corporate technology strategy and directed its implementation; participated in developing business and e-commerce strategies and budget for the company.
Developed and managed budget for the Information Technology department; recruited and hired staff for the department.
Managed the Information Technology staff in its implementation and support of company products and services, in its implementation and support of networking, infrastructure, hardware and software, and in providing staff and customer training and support. -
Director, Electronic Communications
Public Broadcasting Service (PBS)
(Non-Profit; 201-500 employees; Broadcast Media industry)
April 1999 — March 2000 (1 year)
Led the strategic development and growth of electronic communications services for the nationwide public television system, and directed their ongoing operation to meet communication and information management needs; proposed, developed, communicated, administered and revised system policies; analyzed trends in order to identify, develop and maintain training and support mechanisms; developed and administered budget; supervised staff, and managed their ongoing development.
Served as chief spokesperson and ombudsman for PBS electronic communications services, representing PBS at industry conferences, identifying and developing feedback mechanisms and communication vehicles among stations, and between stations and PBS, and facilitating resolution of system issues.
Partnered with the Corporation for Public Broadcasting (CPB) and National Public Radio (NPR) to envision and design a public broadcasting system-wide Extranet, serving as a founding member of the steering committee. -
Director of Web Resources
Association of American Medical Colleges (AAMC)
(Non-Profit; 201-500 employees; Higher Education industry)
January 1996 — April 1999 (3 years 4 months)
Participated in the leadership and management of the Office of Information Resources to help ensure that it supported the strategic goals of the Association, including participation on a task force charged with the articulation, development and evolution of an architectural framework and appropriate strategies for development, use and support of electronic information resources and services; and oversaw technical design and implementation, staff development and management for the AAMC public Internet, private staff-only Intranet, and private constituent Web sites.
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Information and Computer Services Manager
Association of America's Public Television Stations (APTS)
(Non-Profit; 11-50 employees; Non-Profit Organization Management industry)
December 1990 — December 1995 (5 years 1 month)
Responsible for managing and implementing a variety of information systems, planning, research, legislative and communications activities for public television's national trade association.
Created the Managing Change Clearinghouse project in 1993 to help public television stations prepare for success in the rapidly changing technological and media environments:
• Authored two successful $150,000 funding applications for 1994 and 1995.
• Directed the project’s day-to-day operation.
Thom Watson’s Education
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Harvard University
A.B. , 1980 — 1984
National Merit Scholar
- Activities and Societies:
- Harvard Glee Club, Harvard-Radcliffe Collegium Musicum
Additional Information
Thom Watson’s Websites:
Thom Watson’s Interests:
New technology, social software, community building
Thom Watson’s Contact Settings
Interested In:
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