IT Consultant at ACT2BI, LLC
Greater Boston Area
IT Consultant at ACT2BI, LLC
Greater Boston Area
For the last 17 years, I have served in a variety of progressively responsible roles, where I developed and managed key metrics tools, Oracle-based MRP/ERP systems, and proprietary applications and processes supporting and leading teams across North America, UK, and Ireland. My roles specifically encompassed production planning, BI/DW systems design and support, process improvement, technology project management, and technology roadmapping.
Now I am Owner, and IT Consultant at ACT2BI, LLC.
Demonstrated ability to conceptualize, advocate, plan, and execute major capital projects impacting database, networking, support, and metrics / reporting systems on time and on budget.
Expertise with Business Objects and Oracle Manufacturing.
Extensive experience coding with industry dominant Java, VB, VB.NET, MS SQL, PL/SQL, MySQL, C#.NET, xHTML, CSS, and PHP.
(Information Technology and Services industry)
2009 — Present (less than a year)
Conducted detailed analysis to ensure clients has proper IT infrastructure for their business. Installed and configure computer systems and network solution, diagnosed hardware/software faults and solved technical problems, either over the phone or face-to-face. Provided support, including procedural, documentation and training. Translated clients' marketing or informational content into a functional website.
(Public Company; MIL; Biotechnology industry)
2007 — 2008 (1 year )
Managed, upgraded, enhanced, and supported business critical common architecture for global leader in bioscience research and pharmaceuticals manufacturing. Maintained and supported Business Objects XI R2 and broad range of legacy systems. Partnered with international users and managers to plan, develop, and implement new BI applications. Developed test plans and validated application performance. Configured, implemented, and tuned performance. Planned and administered application backup strategies. Ensured full compliance with ISO 9001 standards and security requirements.
(Public Company; MIL; Biotechnology industry)
2006 — 2007 (1 year )
Directed production support for BI and DW systems across seven physically diverse sites. Partnered with functional leadership to evaluate support needs and remedy gaps in service provision. Collaborated with interdisciplinary teams to plan, develop, and implement new tools, systems, and processes; served as driving force for systems and process improvement. Hosted strategic planning and issues resolution conferences with operational management and users. Hired, managed, evaluated, and mentored five IT support professionals.
(Public Company; MIL; Biotechnology industry)
2003 — 2006 (3 years )
Provided BI support via Business Objects for 1400 users in Europe, and U.S. Led super-user staff tasked with reviewing and optimizing Business Objects performance. Hosted strategic planning sessions; developed and delivered proposals to senior leadership. Managed team of six.
BS , Business Administration & Management Systems