
Chief Learning Officer at AboutFace, Customer Experience Strategist, mLearning Architect
Greater Atlanta Area

Chief Learning Officer at AboutFace, Customer Experience Strategist, mLearning Architect
Greater Atlanta Area
Performance Improvement, Leadership and Management Training, Strategic Planning, Team Development and Intervention
(Professional Training & Coaching industry)
2007 — Present (2 years)
Terena Campagna, Chief Learning Officer, leads AboutFace™ Performance Development, the sister company to AboutFace™. The organization specializes in crafting custom performance improvement solutions that will impact our clients’ frontline, management and leadership teams.
Ms. Campagna has been developing organizational leadership at all levels for over 10 years. She also has extensive experience in strategic planning, management effectiveness, high-performance team intervention, and change implementation.
Ms. Campagna’s education includes a B.S. in Organizational Communication from Kennesaw State University (Atlanta, GA), and an M.A. in Training & Development from Roosevelt University (Chicago, IL). She is a graduate of the University of Georgia’s Executive Leadership Program, and has served as a board member on the KSU Communication Advisory Council for 3 consecutive years.
(Government Agency; 1001-5000 employees; Government Administration industry)
1997 — 2007 (10 years)
Over 10 years of experience leading a state agency in the design, implementation, and evaluation of enterprise-wide staff development programs. Proven ability to balance strategic leadership and operational management skills in the following areas:
Performance Management Consultation—As agency’s performance advisor, ensured statewide administration of evaluation processes.
Leadership Branding & Value Alignment—Promoted cascading of organizational values through annual strategic planning sessions .
Learning & Performance Architecture—As IT Advisory Board member, reviewed new initiatives & built consensus for enterprise standards.
Ms. Campagna's leadership in the successful implementation of an enterprise-wide LMS helped integrate the agency’s development and evaluation processes. Ms. Campagna’s contribution set new standards for government agencies striving to become world-class learning organizations.
Master of Arts , Training & Development , 2005 — 2007