Tamer Erian

Tamer Erian

Chief Operating Officer & Deputy Managing Director at Nile Exploration Group

Location
Egypt
Industry
Hospitality

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Tamer Erian's Overview

Current
Past
Education
Connections

500+ connections

Tamer Erian's Summary

"You must always know and understand the issue better than him/her".
My father told me that many years ago. He was, in his own way, explaining why knowledge/expertise leads to success. It stuck with me and as a result, I'm a geek.

How am I a geek? I have a relentless need to deeply understand how things work and why. I spend hours researching every aspect the issue I'm facing. I then feel a need to analyse and figure out how this can be improved, or used in another application etc... tiresome sometimes, annoying to my wife, I'll admit. But my father was right. I believe that my geeky-ness is the main driver behind any success I've had.

My many "quests" for knowledge have helped me develop great research, analytical and problem solving skills. I can confidently discuss financial portfolios and asset valuations with a CFO then discuss propulsion engine overhauling with the engineer. I have created market plans and feasibility studies for new cruise ships, photovoltaic solar power plants and aquaponics. I've created SQL applications to streamline workflows just by researching on programming forums. In my current position I am directly involved in all the departments, because I have learned enough be able to successfully lead.

I believe that knowledge not only gives an edge in what you do, it greatly helps one become respected and acknowledged. No one is an island, the better you can work with others, the more you will succeed. The more you know, the more you can interact with colleagues or clients.
Simple but true.

Specialties: Hospitality, travel, tourism, research, financial analysis, team management, operational efficiency, KPI reporting, budgets, contracting, CRM, business development, income optimization.

Tamer Erian's Experience

Chief Operating Officer & Deputy Managing Director

Nile Exploration Group

Privately Held; 201-500 employees; Hospitality industry

July 2009Present (5 years 3 months) Cairo, Egypt

Manage the day to day operation of the company of 400 employees, reporting directly to the Managing Director. Responsibilities include:

1.Financial Management:
•Consolidate financials from daily, weekly and monthly reports from all six ships analyzing results and correlating with operational metrics to manage efficiencies
•Supervise cash flow requirements based on year-long plans
•Allocate budget changes based on operational requirements
•Chief liaison with banking institution for management of financial products portfolio

2.Talent and Team Management:
•Set directives and HR policies to be implemented by HR team
•Set training schedules, salary scales, employee benefits, and head count for total operation
•Directly hire all boat General Managers

3.Operations Management:
•Review weekly quality control reports and set directives to remedy any inefficiencies
•Set & modify as needed the minimum standards of operational quality across all areas of hospitality including F&B, Housekeeping, Front Office and Back Office
•Conduct regular scheduled and unscheduled inspections of ships

4. Key Accounts Management:
•Responsible for negotiating and contracting with key customer accounts
•Review management company performance (Mövenpick Hotels and Resorts)
-Assist in the daily operation of ships and set yearly goals/budgets/projects/sales forecasts
-Review and ongoing operational requests
-Ensure their contract compliance

Assistant Executive Officer

Nile Exploration Group

Privately Held; 201-500 employees; Hospitality industry

December 2005July 2009 (3 years 8 months) Cairo, Egypt

Reporting to the Managing Director:

1. Finance
•Assisted in the streamlining of financial reporting
•Created new analytical report models and processes to facilitate operational decision making
•Analysed and proofed yearly budgets before approval
•Supervised invoicing and collecting

2. Operations
•Performed scheduled and unscheduled quality inspections of the floating hotels
•Implemented new HACCP compliance programs
•Implemented new quality control mechanisms that helped reach 92% guest satisfaction scores
•Assisted in the overhauling of the company wide HR policies including manning guides, salary scales and training schedules

3. Client Management
•Assisted in the allotment reporting from key accounts (Thomas Cook, Grand Circle, Rallo Viaggi etc...)
•Investigated, reported and dealt with all guest complaints
•Assisted key accounts in the ground handling of their groups
•Actively involved in the yearly contract renewal negotiations

4. Marketing
•Planned and supervised the corporate image and marketing overhaul, including website redesign, brochure and print media, advertising strategies
•Identified, contacted and contracted potential corporate accounts
•Developed direct booking channels

5. Maintenance and Refurbishment
•Assisted the Maintenance Director in the yearly maintenance and refurbishments of the ships.
•Assisted in the budgeting and reporting of all related financials

6. New ship launches
•Actively participated in the negotiations of the management contracts with multinational hotel management companies
•Actively participated in the conceptualization and design of the last two additions to the fleet
•Actively participated in the supervision of the construction and fit-out of the ships
•Actively participated in the pre-opening and first month of operation of the ships

Tamer Erian's Education

McGill University

Bachelor, International Business

20022006

Lycée Français du Caire

Baccalaureat Scientifique

Tamer Erian's Languages

  • English

    (Native or bilingual proficiency)
  • Arabic

    (Native or bilingual proficiency)
  • French

    (Native or bilingual proficiency)

Tamer Erian's Skills & Expertise

  1. Event Management
  2. Microsoft Office
  3. Event Planning
  4. Budgets
  5. Strategic Planning
  6. Human Resources
  7. Operations Management
  8. Financial Analysis
  9. Analysis
  10. Hospitality
  11. KPI Reports
  12. Team Management
  13. Financial Modeling
  14. Access Database
  15. Cross-functional Team Leadership
  16. Presentations
  17. Contractual Agreements
  18. Recruiting
  19. P&L Financial Management
  20. HACCP
  21. F&B Management
  22. Manage Client Relationships
  23. Business Development
  24. P&L Management

View All (24) Skills View Fewer Skills

Tamer Erian's Additional Information

Interests:

New technologies, history, football, hunting, business cases, computer programming

Groups and Associations:

Contact Tamer for:

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  • job inquiries
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