Sylvia Dickinson Brophy

Current

• Owner at Cass-Willow Consulting, LLC

Past

• Implementation Project Manager at Astadia, Inc.
• Sales Operations at JBoss, Inc.
• Strategic Development & Operations at SmartOffice Business Consulting (Self-employed)

2 more...

Education

• Georgia State University - J. Mack Robinson College of Business
• Boston University

Recommended

9 people have recommended Sylvia

Connections

191 connections

Industry

Management Consulting

Sylvia Dickinson Brophy’s Summary

Communication is as important inside a company as outside. Infrastructure is the glue that holds together your knowledge base, intellectual capital, and differentiation message. Customer Relationship Management is the glue that holds together your customer education, demographic analysis, and market share. The responsibility a company takes for this information reflects the integrity of that company. I help companies outline this path, implement this goal, and maintain its structure.
37+ CRM and Lead Generation implementations, in 9 different industries.

Sylvia Dickinson Brophy’s Specialties:

Certifications:
Lean Six Sigma Green Belt
Salesforce.com Implementation Specialist: SalesForce Automation, Service & Support Automation and Apex Mobile Integration.