Steve Schreier

Steve Schreier

Administrator at State of Michigan

Location
Lansing, Michigan Area
Industry
Public Safety

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Steve Schreier's Overview

Current
  • Administrator at State of Michigan
Past
  • Section Manager - Medicaid Claims Processing at Michigan Department of Community Health
  • Assistant MIOC Director at Michigan State Police
  • Traffic Records Program Coordinator at State of Michigan
  • Multiple Positions at EDS
Education
Connections

89 connections

Websites

Steve Schreier's Summary

Motivated, promotes team work and provides a commitment to quality service and outputs.

Steve Schreier's Experience

Administrator

State of Michigan

Government Agency; 10,001+ employees; Government Administration industry

June 2013Present (1 year 4 months) Department of Treasury

Tax Processing Bureau
Support Services Division Director

The Support Services Division (SSD) is responsible for all ancillary services that support the tax administration responsibilities of the Tax Processing Bureau, which includes Individual Income Tax, Business Taxes and Special Taxes Divisions. SSD functions include but are not limited to:

·Logistics (building and space, purchasing, phones, computers…etc)
·Web Updates/Content
·Data Security
·Payment Research
·Taxpayer Registration
·Electronic Fund Transfers
·Quality Assurance
·Performance Metrics
·Training

Section Manager - Medicaid Claims Processing

Michigan Department of Community Health

Government Agency; 10,001+ employees; Government Administration industry

July 2012June 2013 (1 year) Lansing,

•Plan, organize, direct, control, and lead the Medicaid Claims Processing Section responsible for operational aspects of payments to Medicaid providers; ensuring all payments for medical services are made in accordance with published policy and in accordance with state and federal requirements

•Ensure adherence to processing metrics and develop new standards for performance measurements including individual, unit and section goals.

•Evaluate reports and develop new reporting methods/practices to identify and address efficiencies.

•Review and/or coordinate review of applicable pending legislation and administrative rules.

•Establish partnerships with federal, state, or local government department, board, bureau, commission, or other agency as necessary for the section to carry out assigned duties.

•Respond to audit review questions and coordinates responses to audit findings.

•Study, evaluate, recommend, and promote improvements in business processes through automation.

•Promote opportunities for improved customer relations, including supervision and guidance for staff dealing in customer support.

Assistant MIOC Director

Michigan State Police

Government Agency; 1001-5000 employees; Law Enforcement industry

June 2010July 2012 (2 years 2 months)

Assistant Director for the Michigan Intelligence Operations Center (MIOC) responsible for the center’s operational readiness 24x7x36, technical functionality, new project development and funding (State and Federal). The MIOC is the state of Michigan’s Fusion Center with a primary mission to collect, receive, analyze and disseminate information/intelligence products among multiple disciplines and partners at the Federal, State and Local levels. I advise, assist and support command through the coordination of complex, multi-million dollar grant projects within the department and advise the MIOC Commander on critical program matters and activities that require in-depth information processing, assessment, program content, funding and policies and procedures.

•Coordinate program and planning activities between Intelligence and Operations Sections, state agencies and Federal partners to make assure program timelines are met.
•Recruit, interview and hire personnel as directed by the MIOC Commander.
•Ensure appropriate security policies and clearances are in place for Local, State and Federal agencies working within the MIOC.
•Conduct staff meetings; inform employees of changes in operations or policies.
•Supervise the Intelligence Analyst Unit, Amber Alert program and the Critical Infrastructure Protection (CIP) program within the MIOC.
•Manage all financial records and sources of funding including Department of Homeland Security Fusion Center Grants.
•Create Strategic plans, set operational goals, establish measures of impact, develop policies and procedures and implement solutions for future initiatives
•Identify operational trends, determined procedure gap analysis and create/deliver management reports to leadership, employees and customers
•Create work flow processes, and service level agreements
•Excellent written, verbal and communication skills
•Superior organizational, project management abilities and technical skills

Traffic Records Program Coordinator

State of Michigan

Government Agency; 10,001+ employees; Government Administration industry

February 2002June 2010 (8 years 5 months) Lansing

•Develop, manage and implement multi-million dollar traffic safety programs and grants in the Engineering, Commercial Motor Vehicle, Emergency Medical Services, Pedestrian and Traffic Crash Data disciplines.

•Ensure the annual Michigan Traffic Crash Facts are produced and distributed to all traffic safety partners.

•Analyze traffic crash data to determine future traffic safety activities and projects within the office.

•Chair of the Governor’s Traffic Safety Advisory Commission’s Intersection Safety and Lane Departure teams and an active member of multiple state agency committees.

Multiple Positions

EDS

Public Company; 10,001+ employees; HPQ; Information Technology and Services industry

19892002 (13 years) Lansing, Michigan Area

Project Manager July 2001 – December 2001
•Responsible for the successful delivery of Dow Legacy Infrastructure projects, including site assessments, resource planning, scheduling and financial analysis.

Electronic Data Systems – General Motors
Account/Operations Manager October 1996 – July 2001
•Responsible for the successful delivery of help desk services 7x24x365 for General Motors including interviewing/hiring, career development, and scheduling for a team of over 200 employees.
•Responsible for meeting monthly and yearly financial targets, including expense and revenue forecasting, compensation and variance reporting with a budget in excess of 12 million dollars.
•Presented all internal and external client tours for the help desk.
•Led contract negotiations for the GM OnLine and Engineering CAD 2000 support Master Service Agreements.
•Implemented the CAC solution for the largest single global deployment of Win3.1 to Win95
•Developed the help desk solution for the GM OnLine Master Service Agreement.

Electronic Data Systems - Jackson National Life
Business Analyst December 1993 – October 1996
•Implemented a ‘real time’ proposal system to project annuity values based on current and future dollar amounts, interest rates and deposit/withdrawal activity.
•Responsible for the Model Office/Production Annuity Interest rate changes.

Electronic Data Systems – Oldsmobile Customer Assistance Center
Customer Service Representative January 1989 – December 1993
•Identified, resolved and provided paths of resolution for car related issues for Oldsmobile Car Owners Dealers.

Steve Schreier's Skills & Expertise

  1. MS Office Suite
  2. Government
  3. Program Management
  4. Policy
  5. Analysis
  6. Strategic Planning
  7. Requirements Analysis
  8. Business Analysis
  9. Project Planning
  10. Project Management
  11. Public Safety
  12. Process Improvement
  13. Change Management
  14. Proposal Writing
  15. Police
  16. Leadership
  17. Training
  18. Contract Negotiation
  19. Budgets
  20. Management
  21. Security
  22. Emergency Management

View All (22) Skills View Fewer Skills

Steve Schreier's Education

Central Michigan University

Bachelor of Science, Business Administration

19821986

Steve Schreier's Additional Information

Websites:
Interests:

Golf, Poker, Craft Beer http://www.Michigan.gov/MDCH

Groups and Associations:

Member: Michigan Department of Community Health Diversity Workgroup

Honors and Awards:

First place in the National Association of Transportation Safety Information Professionals Best Website Competition – 2005/2007/2009/2012 (www.michigantrafficcrashfacts.org)

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