Stacey Shaffer

Stacey Shaffer

Training Store Manager at Tumi Beverly Center

Location
Greater Los Angeles Area
Industry
Retail

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Stacey Shaffer's Overview

Past
  • Assistant Manager at Tumi
  • Store Manager at AnnTaylor Loft
  • Store Manager at Ann Taylor LOFT
  • Assistant Manager at Cole Haan
  • Associate Manager, Stock Supervisor, Clientele Manager at Gap Inc.
Connections

161 connections

Stacey Shaffer's Summary

Driving client experience through coaching and strategic approach to maximize sales results in a multi-million dollar enterprise. Strongly focused on building a culture that seamlessly connects individual client experience with the company goals. Focused on delivering in the moment feedback to associates around client interactions and recognizes successes to drive associate engagement.

Stacey Shaffer's Experience

Assistant Manager

Tumi

Public Company; 1001-5000 employees; Retail industry

August 2012October 2012 (3 months) Rodeo Drive, Beverly Hills, CA

Store Manager

AnnTaylor Loft

January 2011June 2012 (1 year 6 months) Michigan Ave, Chicago, Il

• Developed a business strategy and maximized opportunities to generate additional store volume. Drove volume in 2011 in a 3.15 million dollar store to end at a 10% increase from 2010. Revenue currently up 20% to goal in 2012.
• Increased conversion rates by 4% in 2011 by fostering a client-focused team environment and by anticipating clients’ needs.
• Consistently holds self and associates accountable for achievement of financial results and statistical standards. Ended 2011 with a 9.5% increase in ROV (revenue of visits).
• Achieved excellent client service by role modeling the Ann Taylor service standards and creating a learning environment for associates through use of Ann Taylor tools.
• Develops associates through an individualized approach by matching talent with tasks and delegating challenging assignments to stretch capabilities and grow associates.
• Shares information and communicates clearly to all levels in the company.
• Understand and promote the Ann Taylor culture and ensures compliance with all Ann Taylor values, practices and store operational standards.
• Analyzes business reports regularly to identify inventory problems and areas of opportunity.
• Recruits, selects, hires and develops diverse talent and proactively provides timely feedback to associates, rewarding and recognizing to drive retention.
• Holds self and associates accountable for achievement of financial results and statistical standards.

Store Manager

Ann Taylor LOFT

Public Company; 10,001+ employees; ann; Retail industry

2008June 2012 (4 years)

• Managed a 2.27 million dollar store in 2008, facilitated a revenue increase of 10% year over year.
• Coordinated store sets, visual merchandising, updates and product placement, including credit card promotions. Through merchandising and brand promotion, exceeded credit card goal for 2010.
• Created and adjusted weekly schedules as needed to appropriately maximize productivity and control payroll spend.
• Proven ability to recruit, select and develop store management and team and hold individuals accountable for performance. Cultivated, developed and sustained bench associates to backfill store management positions upon promotion.

Assistant Manager

Cole Haan

Public Company; 1001-5000 employees; NKE; Retail industry

January 2007February 2008 (1 year 2 months) Nashville, TN

• Directed client service efforts that were consistent with the brand and coached associates on client interactions to increase transactions and capture client opportunities.
• Executed high-end clientele experience by creating consistent and engaging interactions through style events, messaging and personal appointments.

Associate Manager, Stock Supervisor, Clientele Manager

Gap Inc.

Public Company; 5001-10,000 employees; GPS; Retail industry

January 1996January 2007 (11 years 1 month) Nashville, TN

Stacey Shaffer's Skills & Expertise

  1. Dynamic Trainer
  2. Workshop Facilitation
  3. Leadership Development

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