
Sr. Business Systems Analyst at PNC Financial Services Group
Greater Chicago Area

Sr. Business Systems Analyst at PNC Financial Services Group
Greater Chicago Area
CAREER SUMMARY
Experienced analyst in Information Systems implementation and support with a proven track record of developing and delivering strategic initiatives on time and with customer-centric objectives. Known for reliability, results-oriented style, leadership skills and strong initiative. Experience includes project management; process improvement and implementation; data analysis; system configuration and testing; and, user training and support for software applications. Expertise includes redesigning business processes using information technologies System Development Life Cycle (SDLC).
TECHNICAL COMPETENCIES
DOT net application design; Relational DB platform - MS SQL Server 2000, MS Office, Visio and VSS-Visual Source Safe, Access Database
• Designed a new front line Loan Origination and Fulfillment system for all business channels. Successfully rolled to first channel in record time of 12 months, with a 36% productivity improvement in operations and 50% sales increase.
• Second channel rolled on time 6 months later with similar results. This project was the highest profile and impact project for Washington Mutual Home Loans in 2006 and 2007.
• Managed redesign and integration process involving business forms. Streamlining process reduced amount of forms used from over 1200 to 305.
• Identified and implemented the requirements and design for Simple Loan Manager for Consumer Direct channel as guided by the Business Owner and Project Sponsor. Eliminated 85 manual work-arounds.
• Formulated proposals for new systems or modifications to existing systems.
• Developed recommendations for system scope and objectives based on user needs.
• Analyzed and determined functional and system requirements
Developed functional design specifications and processing procedures for application/production development to support business functions. Planned, organized and coordinated technical system projects - or phases of large projects - while adhering to SDLC standards, audit requirements, and project scope as identified by Project Manager. Collaborated with Project Managers, Application Systems Manager, team members, vendors, and other key personnel to determine cost-effective solutions.
(Public Company; PNC; Financial Services industry)
May 2009 — Present (3 months)
(Public Company; 10,001 or more employees; WM; Banking industry)
July 1996 — August 2008 (12 years 2 months)
A levels , Science
French Language