
Global Ops. Sr. Project Manager at PayPal
Austin, Texas Area

Global Ops. Sr. Project Manager at PayPal
Austin, Texas Area
A self-motivated, results-oriented, and tenacious professional possessing technical depth, a strong affinity for Quality Assurance and a trophy case of project management successes. PMI and ASQ certified, with an ability to manage all aspects of the software development process from a twinkle-in-the-eye to final release. A recognized public speaker. A heat-seeking problem solver.
Project Management (PM)
PM best practices
PM introduction
Process automation
Process engineering
Process introduction
Software automation
SDLC
SQA best practices
Tool building
Change management
Consensus building / Conflict resolution
Directing PMs
Effective communication
Effective hiring
Dev management
QA management
Research
Outsourcing management
Product engineering
Product maintenance
Product test
Public presentations
Understanding complex technologies
(Public Company; 5001-10,000 employees; ebay; Internet industry)
April 2008 — Present (1 year 4 months)
(Non-Profit; Computer Software industry)
March 2007 — Present (2 years 5 months)
Agile Austin is a non-profit educational organization dedicated to support the practices of agile software development as set forth in the Agile Manifesto.
(Public Company; NOV; Oil & Energy industry)
October 2006 — October 2007 (1 year 1 month)
I manage software development projects that implement drilling rig monitoring software.
(Public Company; 201-500 employees; Computer Software industry)
August 2004 — January 2006 (1 year 6 months)
CyberTrader's "Guru" of Software Development Lifecycle process improvement and tools.
Managed the assessment and introduction of capacity planning in CyberTraders 700+ server data center. When complete, CyberTrader engineers gained real-time visibility into server performance and monthly capacity reports provided early-warning of performance issues.
(Public Company; Computer Software industry)
May 2002 — July 2004 (2 years 3 months)
Developed a three tier time-to-market based project management system. The system facilitated very rapid response to production defects, timely responses to regulatory demands, and delivery of larger scale feature oriented project releases timed to seasonal trade shows.
Introduced defect tracking, build management, workflow management, software development process engineering, technology documentation, Word/Excel/Outlook/Access helper tools, and technology training seminars.
Built and managed a team of five project managers from scratch to coordinate development and delivery of all client facing products as well as dozens of different server components in a highly networked, 800+ server data center.
Developed and deployed a project management website that included near real-time project status on all projects, architecture diagrams, process descriptions, project mail logs and how-to links.
Managed the project to outsource Quality Assurance and Test to Russia.
(Public Company; Computer Software industry)
1999 — 2001 (2 years)
Commercially delivered Storyserver 5 for AIX and fulfilled term of the IBM partnership contract by directing a team of twenty-five contractors and employees in successful seven month development effort.
Founded the maintenance project and delivered timely product updates by introducing processes and tools to manage delivery along with metric collection and analysis.
Simultaneously managed the Development Center, Application Deployment Server, and Syndication Server projects to a synchronized release with the flagship product.
Smoothly relocated six hundred engineers into a new development facility as one of a collaborative team of project managers, each with dedicated responsibilities.
Managed the home office side of a project to create a development lab in India.
(Computer Software industry)
1987 — 1999 (12 years)
Managed, from concept to release, a twenty-member team to add groundbreaking new technology into the AutoTester SAP load test engine, resulting in a clear competitive advantage in performance and capability.
Directed all phases of a twenty-member development project that resulted in the release of the award winning AutoTester/2000, a Y2K test tool.
Managed project that delivered the Internet business logic test tool, AutoTester/Web, on time and to requirements.
Managed a five member local project team and coordinated with remote partners project team to develop AutoTester Client/Server, Visual Smalltalk Enterprise Edition.
(Computer Software industry)
1978 — 1986 (8 years)
Ported AutoTester for Windows to 16-bit OS/2 and then to 32-bit OS/2.
Built device drivers, device monitors, and messaging hooks to record and playback keystrokes in the OS/2 Presentation Manager.
Built a HLLAPI terminal emulation program to test OS/2 GUI based 3270 emulators.
Created a Virtual Memory Management system that significantly reduced the memory footprint of AutoTester as a TSR program.
Designed a table-driven keyboard BIOS system that reduced the development costs of adding support for proprietary terminal emulation software.
Engineered an interrupt driven keystroke playback system to automate applications that directly replaced the keyboard handler.
Built one of the first screen capture/playback systems to film screen activity and then project it back
Created one of the first truly stable, always available, TSR interfaces for DOS.
Sold my proprietary automation tool to SRC for cash and options. Was hired as principal engineer in firm.
(Computer Software industry)
1976 — 1986 (10 years)
Designed and built "The Exhibitionist", a pioneering software automation system directed at the IBM PC market and which led directly to my position at Software Recording Corporation.
Created the "SeaWar", real-time, full-screen war simulation program, then licensed it to CompuServe as one of the first commercial, multiplayer games offered via a national network.
(Computer Software industry)
July 1978 — June 1985 (7 years)
Designed Help and Error Handling in the InfoWorld-award-winning MindSight, a Macintosh version of IFPS.
Built the IFPS/Personal full screen editor, which grossed over one million dollars in its first three months.
Created the Sentry data entry and validation system, a product that grossed $700K its first year on the market.
Enhanced and maintained the Interactive Financial Planning System (IFPS),. provided customer support, ported the software to new environments and established installation procedures that reduced servicing costs.
(Computer Software industry)
October 1976 — July 1978 (1 year 10 months)
Mathematical modeling of chaff cloud deformation during atmospheric reentry.
Simulated antenna vaporization and performance degradation of dipoles in proximity to nuclear blasts.
Mapped surface topologies for glass missile covers.
BS , Physics , September 1969 — May 1974
Agile software development Process Improvement Project Management Best Practices Running Storytelling Public Speaking
Certified ScrumMaster
PMI Certified PMP
ASQ Certified CSQE
Toastmaster CTM
Chair of the Technical Local Interest Group of the Project Management Inst. of Austin.
Four Schwab Excellence in Service Awards
Past Pres. Austin Software Process Improvement Network
Texas Commission for the Arts, Touring Artist – Storyteller
Defense Department Secret Clearance
Eagle Scout