IT Management Consultant
Toronto, Canada Area
IT Management Consultant
Toronto, Canada Area
Results-driven IT Professional with 14 years of progressive, hands-on experience directing information technology and business management plans, managing complex IT projects, leading technical and professional teams, and providing critical business strategy support
Project Management, Staff Management and Coaching, IT Governance, Vendor Management, Strategic Planning, Risk Management, Budgeting and Planning, Systems Design and Development, Negotiation and Conflict Resolution
(Public Company; 10,001 or more employees; Retail industry)
July 2007 — Present (2 years 1 month)
• Developed a companywide strategy for store communications that established communication channels and recipient management between head office and 1300 stores.
• Managed a 7-person team in developing a Store Communication System that serves 900 content providers and 1300 stores with workflow and message management
• Managed a 3-person team in developing a Merchandise Vehicle Planning System that allows Store Communication staff to produce Store Pocket Guides
• Managed a 5-person team in developing an Instant Messaging system that allow head office staff to manage the product recall and emergency messaging process
(Non-Profit; 501-1000 employees; Philanthropy industry)
December 2005 — June 2007 (1 year 7 months)
• Oversee projects related to the member access portal that caters over one hundred thousand users
• Coordinate and control the communications between dispersed cross-functional teams
• Direct the development and operational activities among various IT departments
• Establish internal IT audit standards and governance framework based on COBIT
(Privately Held; 51-200 employees; Investment Management industry)
June 2004 — December 2005 (1 year 7 months)
• Managed the development of an asset allocation system that ensures hedge fund compliance
• Coordinate the maintenance and enhancement of a portfolio analysis system
• Established a decision support system to support the quantitative research initiatives
• Defined an internal IT control framework for accounting and portfolio management systems
(Privately Held; 1001-5000 employees; Pharmaceuticals industry)
May 2000 — May 2004 (4 years 1 month)
• Teamed with the Vice President of sales in designing a high-impact customer targeting system
• Led the development of an enterprise wide sales analysis and reporting system
• Established a cross-departmental reporting platform at an enterprise level
• Managed the design and development of an internal budgeting system
• Led the design and development of a multi-vendor ecommerce procurement system
• Identified new technological developments and managed enterprise level adaptation activities
(Public Company; 10,001 or more employees; Computer Software industry)
November 1999 — April 2000 (6 months)
• Teamed with sales in developing sales proposals for the consulting division
• Developed technical proposals in response to RFP’s
• Presented feasible solutions and options to clients based on identified requirements
• Recruit staff and established development teams for client assignments
(Privately Held; 51-200 employees; Computer Software industry)
September 1998 — November 1999 (1 year 3 months)
• Designed and developed new product tracking system for Newbridge Networks
• Designed and developed a process management system for Health Canada
• Led the development of an EDI system for Sprint Canada
• Designed and developed a phone billing analysis system for Sprint Canada
(Government Agency; 1001-5000 employees; Higher Education industry)
January 1998 — November 1999 (1 year 11 months)
• Designed and delivered a course in C++ programming and Object Oriented Concepts
• Instructed a course in computer operating systems
(Privately Held; 501-1000 employees; Investment Management industry)
January 1996 — August 1998 (2 years 8 months)
• Developed an on-line financial portfolio management system
• Led the design and development of a data warehouse system for market research
1992 — 1996
Program On Negotiation , Negotiation
PMP , Project Management