LinkedInSarah Dick

Sarah Dick

Account Executive at Aetna International

Location
Tucson, Arizona Area
Industry
Insurance
Current
  1. Aetna International
Previous
  1. Aetna International,
  2. Aetna, INC.,
  3. Uncle Jimmy's Products
Education
  1. Yale University
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214connections

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214connections
Aetna International

Aetna International

International Account Executive

– Present

View full profile

Background

Experience

International Account Executive

Aetna International
– Present (4 years 5 months)San Jose, Houston, Chicago, Phoenix

Responsible for expatriate benefits programs for many of Aetna Internationals largest national accounts in the technology and oil and energy sector, supporting 31,000 plan members. Successfully manage multi-year benefits strategies, design strategy for international plan bids, and manage financials including renewals. Strong relationships with national broker and consultant firms. Effective at implementing unique solutions across countries & cultures. A partner with deep knowledge of my clients businesses, I help them solve their internal challenges. Frequently a management resource for at risk business, a mentor, and trainer. 100% Retention Award 2013. Projects & leadership initiatives include designing and leading automated messaging project 2013 & 2014, RFP Specialist 2013 & 2014, Value Proposition Marketing Workgroup 2012, Australia Network Roll-out 2012, Reporting Workgroup 2011, Underwriting course trainer 2010, UAE & Saudi Process lead 2009

International Account Manager

Aetna International
(3 years)

2008 Winner's Circle - Aetna National Accounts top award for excellence in account management

Senior Account Manager

Aetna, INC.
(9 years)

Managed 55 US customers ranging in size from 50-3000 employees and located in Tucson, Phoenix, San Diego, and Salt Lake City.
*Group Retention consistently at 95-98% over eight year period, despite rating fluctuations and weakest provider network of Tucson, Arizona health insurance companies
*2006 Gold Circle Award for excellence in account management
*2002-2007 Superior Client Satisfaction on Annual Group Account Surveys, West Region
*2005 Cross Sell Leader, West Region
*2004 selected to manage Aetna’s first total replacement H.S.A. in Arizona. Created several customized H.S.A. documents using research from multiple departments to address client-specific needs
*1999 Arizona Account Manager of the Year
*1999 Selected by Arizona CFO to head emergency service project at Raytheon

Owner

Uncle Jimmy's Products
(3 years)

Started retail store and production butchery in South Africa, selling beef jerky, sausage, and lamb products. Performed cost/process analysis, bookkeeping, marketing, delivery, and HR functions for staff of five
*Profitable by second year; business is still in existence

Customer Service Manager/Executive Team

CEMAS/Healthfirst Insurance Company, South Africa
(2 years)

*Member of CEMAS executive task force for South Africa’s largest group health plan
* Developed member service department for South Africa’s first HMO

Account Executive

The Prudential Insurance Company/PruCare
(2 years)

Responsible for new business and renewal sales as well as account management for assigned groups and brokers.

*Sold health plan to key account, led northeast sales team in first year as a field sales representative.
*Led union negotiations with mediator to close sale when POS plans were a new concept in Northeast
*Initiated and wrote management report on improvements to Member Services Department

Skills

  • Brokers
  • Health Insurance
  • Underwriting
  • Employee Benefits
  • Account Management
  • Self-funded
  • Group Medical
  • Health Savings Accounts
  • Stop Loss
  • Strategic Planning
  • Health benefits strategy
  • Wellness Program Design

Education

Yale University

BA, History of Art & Sociology

GPA - 3.6

Activities and Societies: WYBC Radio: Director of Public Relations KGUN TV: Intern Elite Model Agency: summer modeling in New York, Paris & Munich

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