
Relationship Manager (PMP) at Federal Reserve Bank of Richmond
Richmond, Virginia Area

Relationship Manager (PMP) at Federal Reserve Bank of Richmond
Richmond, Virginia Area
Dependable Information Technology Professional with more than 10 years experience in information technology management, project management and expertise in quality assurance for a Fortune 200 company in the financial services industry. Proven ability to overcome obstacles to get the job done, and demonstrated ability to excel leading teams. Acknowledged for building effective relationships across lines of business and for the ability to mange multiple projects simultaneously. Confident, personable, trustworthy and a team player.
Information Technology Project Management is my specialty. I have a Master's Certificate in Project Management from George Washington University and Project Management Professional (PMP) certification from ESI.
(Non-Profit; Myself Only; Non-Profit Organization Management industry)
February 2008 — Present (1 year 6 months)
Currently overseeing the program development and resources to allow for effective teen mentoring and rites-of-passage curriculum.
www.esteemteens.org
(Financial Services industry)
December 2006 — Present (2 years 8 months)
Manages and directs multiple projects that support the development and maintenance of business relationships between FRS and its customers.
(Public Company; 5001-10,000 employees; COF; Information Technology and Services industry)
October 2004 — July 2006 (1 year 10 months)
Managed multiple projects, including the coordination of testing efforts, ensuring the proper execution and the achievement of highest possible quality in the completion of all tasks.
Coordinated the specific releases of production changes and worked with cross functional team to mitigate risk, and ensure maximum efficiency in the use of resources, schedules and budgets.
(Public Company; 5001-10,000 employees; COF; Financial Services industry)
October 2004 — July 2006 (1 year 10 months)
Managed a team of five associates responsible for the technical support for the pre-production Unix internet support.
Managed the support of software lifecycle (from development to testing to QA to production), facilitating the availability of this environment 95% of the time.
(Non-Profit; 51-200 employees; Religious Institutions industry)
August 2000 — June 2005 (4 years 11 months)
Developed a curriculum and program outline that would pair teen girls with adult mentors, while providing them with the rites-of-passage experience.
Managed the group of mentors and leaders to effectively lead the teen girls through life's most challenging experiences.
Solicited adult volunteers assist with the program's focus.
Planned and executed volunteer activities as well as educational outlets for the teens.
Provided a forum for which the young girls were able to discuss issues and concerns without fear of judgement.
More than 100 girls 'graduated' from the program.
Teen Mentoring
Delta Sigma Theta Sorority Inc