Director, Digital Communications at Sun Life Financial
Canada
Director, Digital Communications at Sun Life Financial
Canada
I am an Accredited Business Communicator (ABC) with more than 15 years of internal, external and online experience in diverse industries including pharmaceutical, high tech, financial services and real estate.
Social media, search engine optimization, measurement, internal communications, change communications.
(Public Company; SLF; Insurance industry)
August 2007 — Present (2 years 4 months)
• Accountable for Sun Life Financial’s online profile including the company intranet, external website, search engine optimization and social media programs
• Advise senior client groups on use of social media to advance Sun Life’s online profile
• Introduce an effective governance framework to manage online content
• Lead advisory and working groups to advance online tools and vehicles
• Lead e-communications team, program and budget
(Public Company; Internet industry)
July 2005 — August 2007 (2 years 2 months)
• Executed one of the first employee podcasting programs in Canada which received an international communications award in 2006
• Led key phases of numerous online communications projects including planning, stakeholder consultations, information architecture development, usability testing, content creation and measurement
• Collaborated with technical and design teams in the development of external Web sites, intranets and new social media programs,
• Researched online trends and educated staff and clients on how to integrate social media (i.e. blogs, podcasts and online communities) into traditional communications
• Responsible for business development, including marketing iStudio to new clients and developing in-depth proposals for a wide range of online projects
(Public Company; AZN; Pharmaceuticals industry)
August 2001 — April 2005 (3 years 9 months)
• Managed the external Web site, including leading the redesign of the site and managing a cross-functional online advisory team
• Revamped and re-launched AstraZeneca Canada’s corporate intranet site
• Developed and executed a change communications program for a company-wide customer relationship management initiative.
(Financial Services industry)
January 2000 — June 2001 (1 year 6 months)
- Responsible for project management and marketing communications (online and print) for the launch of a high profile e-business product.
- Managed PR activities to raise the profile of Sprint Canada as a leading e-communications company.
(Financial Services industry)
September 1998 — August 2000 (2 years )
- Executed the company’s employee communications strategy including managing the intranet site, conducting quarterly employee meetings and producing a bi-monthly newsletter.
- Developed and executed an integration communications strategy following the hostile takeover of a telecommunications company to help employees adapt to the new corporate culture
I'm an avid world travel who has had the great fortune of exploring many wonderful locations including Australia, Thailand, Europe and the Carribean. I also enjoy exploring the diverse restaurants of Toronto and other great cities. I love to eat!
I believe in the value of volunteer work and have been an active volunteer with IABC throughout my career. I have been a member of IABC's executive board and have been a judge for several local and international awards programs.
Received several communications awards including an IABC international award and a CPRS creative excellence award.