Ryan Tolles

Ryan Tolles

Supplier Quality Engineer Manager

Greensboro/Winston-Salem, North Carolina Area

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Ryan Tolles's Overview

  • Quality Engineer at Olympic Products
  • Corporate Quality Engineer at Silgan Plastics
  • Blow Molding Process Engineer / Quality Manager at Warren Performance Packaging
  • World Class Performance Coordinator at Constar International
  • Quality Engineer at Northrop Grumman Space Technology
  • Quality Engineer at Northrop Grumman Poly-Scientific

58 connections

Ryan Tolles' Summary

Hands on Quality Manager / Plant Manager and a leader in plastics.


PET, HDPE, PP, Extrusion blow, stretch blow, shuttle

Ryan Tolles' Experience

Quality Engineer

Olympic Products

September 2012Present (2 years 1 month)

Quality Manager

CPP Global

Privately Held; 201-500 employees; Plastics industry

July 2012August 2012 (2 months)

Supplier Quality Engineer

GKN Driveline

Public Company; 10,001+ employees; Automotive industry

May 2011July 2012 (1 year 3 months) Newton, NC

Advanced Automotive Supplier Quality

Supplier Quality Manager

Exide Technologies

Public Company; 10,001+ employees; XIDE; Automotive industry

March 2007March 2009 (2 years 1 month)

Evaluate supplier Key Performance Indicators (KPI) and develop supplier weaknesses to meet KPI goals.
Onsite implementation at Exide facilities and participation in LEAN initiatives and methodologies.
Plan and conduct audits of suppliers custom to Exide requirements including customer mandates and preferences.
Plan and conduct audits of suppliers as required by quality management system processes in compliance to ISO 9000:2000 and TS16949:2002.
Issue audit reports, recommend corrective action and conduct follow up action.
Administer and represent the quality function in the supplier approval & supplier part approval processes (PPIAP).
Maintain documents regarding supplier requirements and conformity to Exide specification.
Work with suppliers' engineering and research departments to find new manufacturing technologies to help meet company and customer goals.
Partner with Exide's procurement team to help assist supplier's understanding and achievement of the goals of the Supplier Scorecard.
Assist Exide manufacturing facilities in ensuring supplier corrective action closure.
Develop and review supplier related DOEs, SPC, FMEA, Control Plan, and problem solving techniques.

Corporate Quality Engineer

Silgan Plastics

Public Company; 1001-5000 employees; SLGN; Plastics industry

July 2006December 2006 (6 months)

Support for personal care product lines including: customer audits, supplier audits, corrective action approval, new product development, and customer quality level reporting.
Support for four supplying manufacturing facilities including: daily quality operations, engineering studies, quality project management, Good Manufacturing Practices (GMP), corporate quality standard implementation & training, and Quality Manager mentoring.
Responsibilities also included: GMP auditing (9 facilities), finished goods auditing (8 facilities), and process control procedures (or level one documents) training and implementation.
I advised plant and production managers on the benefits of lean manufacturing principles, primarily single minute exchange of die and 5S (sort, shine, set in place, standardize, and sustain).
I developed a supplier to customer service database interface to control correct response and questions from the customer.
I wrote and oversaw process control procedures for multi layer, monolayer, HDPE, LDPE, and PET, for stretch blow, shuttle, injection, injection blow molding, and extrusion blow molding.

Blow Molding Process Engineer / Quality Manager

Warren Performance Packaging

November 2004July 2006 (1 year 9 months)

IML and Uniloy Wheel, Comec, 350R2 & 350R4. Managed and installed capital projects - Implemented a Bekum 406D from installation to full production.
Optimize process specifications on vision systems: Keyence & INEX.
Trained personnel on trouble shooting on blow molders, vision systems, programmers, date coders, quality measuring systems, and granulators.
Implemented lean manufacturing principles with a focus on SMED infused with Six Sigma.
In charge of all quality from the blow molding department - reduced CPQ by 10% and reduced quality complaints by 15%. Managed and lead change over crew eliminating changeover time by 38% in 4 months.
Implemented and managed blow molding quality lab.
Evaluated new suppliers and raw materials in quality and hands on processing parameters.
Provided and maintained blow molding quality and production metrics, reporting to the director of manufacturing.
Presented new equipment opportunities, engineering projects, and quality initiatives to management.
Perform ISO audits monthly.
Trained all blow molding and distribution center personnel on quality inspections.
Reduced all machine cycle times and bottle weight.
Implemented and participated in Lean Kaisan events.
Developed standard operation principles and documentation.
Supported technicians and maintenance staff with their daily responsibilities.
Reengineered poor performing OEM parts and reengineered mold design.
Set parison profiles.60% hands on managerial style.
Implementing Total Productive Mold and Maintenance program (maintenance and redesign).
Six Sigma implementation on engineering projects.

World Class Performance Coordinator

Constar International

Public Company; 1001-5000 employees; CNRN.PK; Packaging and Containers industry

May 2002March 2004 (1 year 11 months)

at Constar was World Class Performance Coordinator. Lead the overall continuous improvement of manufacturing
Implemented statistical process control allowed me to build the experience to conduct equipment set-up evaluations to understand were the process is running and what needed to be changed to meet the design specifications. Result = Zero defects at startup from a die/product change.
Constructed and maintained control charts relative to the process capability and design specifications.
Developed processing standards. Maximize efficiency of the production flow using six sigma. Result = estimated $42000 annual savings with $0 dollar investment. Six sigma green belt certification from Central Piedmont Community College (DMAIC methodology). Redesigned tooling for faster changeover time. Updated and revised down time procedures. Result = 3 hour change over time to 15 minutes. Performed capability studies. Result = 0.50 Cpk to 1.36 Cpk
Statistical data analysis. Overall plant performance analysis relating to WCP. Chairmen of the WCP Steering Committee
Monthly quality and performance report relating to Cpk and line certification.
I was also responsible for the maintenance and development of all testing and inspection methodologies.
Employee Training Facilitator - Instructor for Quality systems and defect recognition, SPC, process mapping, basic computer skills and others. My training facilitator responsibilities were to provide an in house support system for all classes taught by the corporate trainers to assure comprehension and maintenance of plant resources.
Materials Coordinator - I was in charge of all documented operating procedures, reference manuals, and follow-up instruction for individual employees and raw materials suppliers.
Off-site Supervisor. Rework Supervision - Responsible for satisfying customer needs while maintaining a low cost solution for Constar. Off-site crews ranged from 5 to 20 temporary workers.

Public Company; 10,001+ employees; NOC; Defense & Space industry

December 1997December 2001 (4 years 1 month)

Synoptics was Quality Engineer. Implementation of ISO 9001
Wrote Manufacturing Process Documents· Hands On Standard Development. Background in machining and glass polishing to military specifications.
Process Improvement Team. Standardization of an objective scratch dig test using employees and computer-aided surface mapping technology. Results = 83% reduction in inspection time.
Maintained Quality System and Documentation
Automated Training. Created computer-based training program for new and advancing employees. Basic employee awareness. Position specific operating procedures. The program allowed the company to place a candidate into a position with previous knowledge of the processes creating less beginner error.
Automated Data Gathering and Gauge Maintenance. Developed several systems to automate gauge calibration and gauge replacement / retention.
Defect performance Pareto analysis
Cost of poor quality reporting
Redesigned process and product flow
Increased department efficiency.
Utilized root cause analysis, corrective action, process flow analysis, and follow-up implementation. Results = 69% reduction of warranty investigation turnover time.
Lead teams of auditors biannually.
Hosted the external auditor as plant representative annually
Six Sigma Green Belt. Designing of Experiments
Process Improvement. "World Class Quality", Bhote. Methodology - Statistical Comparisons

Public Company; 10,001+ employees; NOC; Defense & Space industry

December 1997December 2001 (4 years 1 month)

Ryan Tolles' Skills & Expertise

  1. 5S
  2. Continuous Improvement
  3. Engineering
  4. FMEA
  5. Lean Manufacturing
  6. Manufacturing
  7. Quality Management
  8. Root Cause Analysis
  9. Six Sigma
  10. Quality Assurance
  11. Quality System
  12. SPC
  13. Process Improvement
  14. TS16949

Ryan Tolles' Education

Western Carolina University

Bachelor's Degree, Industrial Distribution



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