Ryan Byrd

Ryan Byrd

Reimbursement Counselor/Site Coordinator at AmerisourceBergen

Charlotte, North Carolina (Charlotte, North Carolina Area)
Individual & Family Services

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Ryan Byrd's Overview


23 connections

Ryan Byrd's Experience

Reimbursement Counselor/Site Coordinator


Public Company; 10,001+ employees; ABC; Pharmaceuticals industry

August 2012Present (2 years 2 months) Charlotte, North Carolina Area

• Provides assistance to physician office staff and patients to complete and submit all necessary insurance forms and program applications.
• Completes and submits all necessary insurance forms and electronic claims to process the claims in a timely manner as required by all third party payers. Researches and resolves any electronic claim denials.
• Maintains frequent phone contact with provider representatives third party customer service representatives pharmacy staff and case managers.
• Researches and resolves any claim denials or underpayment of claims.
a. Job Complexity: Works on problems of moderate scope where analysis of data requires a review of a variety of factors. Exercises judgment within defined standard operating procedures to determine appropriate action. Builds productive internal/external working relationships.
b. Supervision: Typically receives little instruction on day-to-day work general instructions on new assignments.

Behavioral Health Counselor

Alexander Youth Network

Nonprofit; 201-500 employees; Individual & Family Services industry

March 2012August 2012 (6 months)

• Provide, coordinate, and monitor a variety of direct care activities for children in a residential treatment environment.
• responsible for ensuring children are engaged in consistent and appropriate recreational and educational activities that enrich the therapeutic milieu
• maintain professionalism and exhibit excellent customer service to children and their family members during staffing and treatment planning
• Ensure clinical interventions according to NMT model

Defined Benefits Specialist

Fidelity Investments

Privately Held; 10,001+ employees; Financial Services industry

August 2010August 2011 (1 year 1 month)

• Providing information about financial products and services to help participants maximize their plans for retirement
• Educate customers on ways to maximize their Pension plan by identifying, responding, and assessing their needs
• Process account inquiries, historical transaction information and check replacement
• Communicate contribution, loan processing and withdrawal guidelines
• Administer Pension distribution payouts

Bank Teller

Wells Fargo

Public Company; 10,001+ employees; WFC; Financial Services industry

March 2010August 2010 (6 months)

• Provide excellent customer service by answering or referring financial questions to correct supervisory staff.
• Sell official instruments, including cashier's checks, traveler's checks, and money orders. Provide teller transaction quality and efficiency to customers.
• Maintain and balance cash drawer.
• Uncover customer needs beyond the immediate transaction and successfully transitioned the customer to the appropriate source to address the need.

Ryan Byrd's Skills & Expertise

  1. Psychology
  2. Crisis Intervention
  3. Non-profits
  4. Case Managment
  5. Mental Health
  6. Microsoft Excel
  7. Customer Service
  8. Microsoft Word
  9. Research
  10. Microsoft Office
  11. PowerPoint
  12. Community Outreach

Ryan Byrd's Education

UNC Charlotte

Bachelor of Arts (B.A.), Industrial and Organizational Psychology


Activities and Societies: Psychology Coalition, Golden Key International Honor Society, Men's Health Initiative

Zebulon B. Vance High School

HS Diploma, General


Ryan Byrd's Additional Information

Honors and Awards:

Graduated Cum Laude
Chancellor’s List
Member of the Golden Key International Honor Society

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